USCareCheck

CMS certification 330044

Wynn Hospital

1656 Champlin Avenue, Utica, NY 13503

Acute Care Hospitals Emergency services Birthing-friendly

Wynn Hospital has a CMS overall rating of 1 out of 5 stars. 51% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 22 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 2 and worse on 6. Emergency patients spend a median of 3 h 31 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 1/5 CMS summary of quality measures
Would definitely recommend 51% US average 71%
Patient survey rating 2/5 1,148 completed surveys
Compared with the nation 6 worse 2 better of 22 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 1,148 completed surveys, 27% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
51%
NY 67% · US 71% · 2 of 5 stars
Rated the hospital 9 or 10 out of 10
54%
NY 66% · US 72% · 2 of 5 stars
Nurses always communicated well
72%
NY 77% · US 80% · 2 of 5 stars
Doctors always communicated well
69%
NY 77% · US 80% · 2 of 5 stars
Staff always explained new medicines
50%
NY 59% · US 62% · 1 of 5 stars
Given information about recovering at home
82%
NY 85% · US 86% · 2 of 5 stars
Room was always clean
65%
NY 69% · US 74% · 3 of 5 stars
Always quiet at night
50%
NY 49% · US 60% · 2 of 5 stars

This hospital New York average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as very high; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital NY US
Median time in the emergency department before leaving Lower is better · 367 visits sampled · US median for EDs of the same volume: 3 h 21 min 3 h 31 min 3 h 14 min 2 h 42 min
Median time for psychiatric and mental health patients Lower is better · 32 visits sampled 5 h 52 min 4 h 54 min 4 h 17 min
Left before being seen Lower is better · 69,827 patients 3% 2% 2%
Stroke symptoms: brain scan read within 45 minutes Higher is better · 11 patients 82% 67% 69%
Severe sepsis and septic shock: all recommended care given Higher is better · 189 patients 53% 60% 65%

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 4,896 cases Too few cases 5.4% 3.9%
Heart attack 180 cases Too few cases 12.1% 11.9%
Heart failure 373 cases Too few cases 12.3% 11.1%
Pneumonia 591 cases Too few cases 18.3% 15.2%
Stroke 559 cases Too few cases 20.3% 11.9%
COPD 193 cases Too few cases 11.1% 8.6%

1 more measure had too few cases here to report.

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

2 worse than the nation 10 no different
Measure CMS comparison This hospital National
Serious complications, combined measure Worse 1.5 likely 1.15 – 1.85 1
Deaths after a serious but treatable surgical complication 51 cases No different 219.28 per 1,000 likely 163.34 per 1,000 – 275.23 per 1,000 173.3 per 1,000
Pressure ulcers (bed sores) 5,468 cases No different 1.15 per 1,000 likely 0.46 per 1,000 – 1.84 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 6,337 cases No different 0.33 per 1,000 likely 0.12 per 1,000 – 0.55 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 6,439 cases No different 0.33 per 1,000 likely 0.14 per 1,000 – 0.53 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 789 cases No different 1.87 per 1,000 likely 0.32 per 1,000 – 3.43 per 1,000 2.34 per 1,000
Kidney injury needing dialysis after surgery 254 cases No different 1.91 per 1,000 likely 0.29 per 1,000 – 3.54 per 1,000 1.67 per 1,000
Breathing failure after surgery 244 cases Worse 21.31 per 1,000 likely 13.1 per 1,000 – 29.53 per 1,000 9.42 per 1,000
Blood clots in the lungs or legs after surgery 800 cases No different 4.25 per 1,000 likely 1.95 per 1,000 – 6.56 per 1,000 3.52 per 1,000
Sepsis after surgery 243 cases No different 4.49 per 1,000 likely 0.47 per 1,000 – 8.51 per 1,000 5.27 per 1,000
Surgical wound splitting open 206 cases No different 1.66 per 1,000 likely 0.18 per 1,000 – 3.15 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 1,173 cases No different 1.12 per 1,000 likely 0.12 per 1,000 – 2.12 per 1,000 1.06 per 1,000

1 more measure had too few cases here to report.

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

2 better than the nation 3 no different
Measure CMS comparison This hospital National
Bloodstream infections from central lines (CLABSI) Better 0.41 likely 0.18 – 0.82 1
Urinary tract infections from catheters (CAUTI) No different 0.96 likely 0.63 – 1.39 1
Surgical site infections after colon surgery No different 0.5 likely 0.08 – 1.65 1
MRSA bloodstream infections No different 0.62 likely 0.27 – 1.23 1
C. diff intestinal infections Better 0.65 likely 0.47 – 0.89 1

1 more measure had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

4 no different
Measure CMS comparison This hospital National
Readmitted after a heart attack 417 cases Too few cases 15.7% 14.4%
Readmitted after heart failure 784 cases Too few cases 21.9% 21.3%
Readmitted after pneumonia 936 cases Too few cases 19.9% 17.3%
Readmitted after COPD 494 cases Too few cases 21.6% 20%
Readmitted after heart bypass surgery 63 cases Too few cases 13.5% 11%
Readmitted after hip or knee replacement 29 cases Too few cases 5.6% 5.8%
Days back in hospital after a heart attack 160 cases Too few cases 40.2 days per 100 —
Days back in hospital after heart failure 400 cases Too few cases 13.1 days per 100 —
Days back in hospital after pneumonia 579 cases Too few cases 40.6 days per 100 —
Unplanned visits after an outpatient colonoscopy 1,450 cases No different 12.1 per 1,000 likely 9.3 per 1,000 – 15.7 per 1,000 13 per 1,000
Hospital admissions during outpatient chemotherapy 190 cases No different 13.4 per 100 likely 10.2 per 100 – 17.4 per 100 10.7 per 100
ER visits during outpatient chemotherapy 190 cases No different 5.3 per 100 likely 3.6 per 100 – 7.7 per 100 5.4 per 100
Unplanned visits after outpatient surgery 439 cases No different 0.8 likely 0.6 – 1.1 —

1 more measure had too few cases here to report.

Money from drug and device companies

Drug and device makers have to report what they pay teaching hospitals to CMS's Open Payments program. At many teaching hospitals most of it is research funding, or royalties for inventions the hospital licensed to a company. A payment on its own does not show a conflict of interest.

2025 total $116,298 general $111,741 · research $4,557
All years, 2019–2025 $1.2M 88 reported payments
Studies funded, 2025 1 4 companies paid in total
  • 2019 $1,526
  • 2020 $313,074
  • 2021 $104,811
  • 2022 $210,095
  • 2023 $210,848
  • 2024 $243,028
  • 2025 $116,298

General payments Research payments

What the 2025 general payments were for

Type of payment Amount Payments
Charitable contributions $110,000 1
Speaking, teaching and other services $1,041 2
Medical devices and supplies on long-term loan $700 1

Largest paying companies, 2025

Company Amount Payments
Mohawk Hospital Equipment, Inc. $110,000 1
Sumitomo Pharma America, Inc. $4,557 3
Sterilmed, Inc. $1,041 2
Organon LLC $700 1

Largest research studies funded here, 2025

Study Amount
A MULTI-CENTER, PROSPECTIVE, OBSERVATIONAL STUDY OF PATIENTS BEING TREATED WITH ORGOVYX Sumitomo Pharma America, Inc. · NCT05467176 $4,557

Amounts are as the paying companies reported them to CMS; Open Payments data retrieved 13 Sep 2026. Full record on CMS Open Payments.

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Wynn Hospital

Is Wynn Hospital a good hospital?

Wynn Hospital has a CMS overall rating of 1 out of 5 stars. Of the 22 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 2 and worse on 6. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Wynn Hospital?

51% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 1,148 completed HCAHPS surveys.

How long is the wait in the Wynn Hospital emergency room?

Emergency patients spend a median of 3 h 31 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with very high patient volume, like this one, the median is 3 h 21 min. 3% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.

Does Wynn Hospital receive money from drug and device companies?

Drug and device makers reported $116,298 in payments to Wynn Hospital for 2025, under the federal Open Payments program. A payment on its own does not show a conflict of interest.