CMS certification 330182
St Francis Hospital - the Heart Center
100 Port Washington Boulevard, Roslyn, NY 11576
St Francis Hospital - the Heart Center has a CMS overall rating of 5 out of 5 stars. 85% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 26 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 8 and worse on 4. Emergency patients spend a median of 3 h 44 min in its emergency department before leaving (US median 2 h 42 min).
Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.
What patients said
Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 3,070 completed surveys, 35% response rate, Oct 2024 – Sep 2025.
Emergency department
How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as medium; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.
| Measure | This hospital | NY | US |
|---|---|---|---|
| Median time in the emergency department before leaving Lower is better · 392 visits sampled · US median for EDs of the same volume: 2 h 45 min | 3 h 44 min | 3 h 14 min | 2 h 42 min |
| Left before being seen Lower is better · 38,330 patients | 0% | 2% | 2% |
| Severe sepsis and septic shock: all recommended care given Higher is better · 181 patients | 97% | 60% | 65% |
How St Francis Hospital - the Heart Center compares with nearby hospitals
The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.
| Hospital | CMS stars | Would recommend | ER median time | Vs the nation |
|---|---|---|---|---|
| St Francis Hospital - the Heart CenterThis hospital | 5/5 | 85% | 3 h 44 min | 8 better 4 worse |
| Mount Sinai South NassauSame county · Oceanside | 3/5 | 62% | 3 h 39 min | 5 better 2 worse |
| Mercy Medical CenterSame county · Rockville Centre | 5/5 | 68% | 3 h 58 min | 3 better 1 worse |
| Nassau University Medical CenterSame county · East Meadow | 1/5 | 47% | 2 h 44 min | 2 better 4 worse |
| Northwell Hospital Glen CoveSame county · Glen Cove | 5/5 | 80% | 2 h 25 min | 4 better |
| Chsli St Joseph HospitalSame county · Bethpage | 3/5 | 65% | 3 h 34 min | 2 better 3 worse |
Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict.
Deaths
How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| All patients, hospital-wide 7,660 cases | Too few cases | 2.6% | 3.9% |
| Heart attack 463 cases | Too few cases | 10.5% | 11.9% |
| Heart failure 1,846 cases | Too few cases | 7.9% | 11.1% |
| Pneumonia 1,348 cases | Too few cases | 11% | 15.2% |
| Stroke 307 cases | Too few cases | 8.4% | 11.9% |
| COPD 316 cases | Too few cases | 5.2% | 8.6% |
| Heart bypass surgery (CABG) 504 cases | Too few cases | 2.5% | 2.4% |
Complications
How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| Serious complications, combined measure | No different | 1.1 likely 0.91 – 1.3 | 1 |
| After hip or knee replacement 714 cases | Too few cases | 3.4% | 4.1% |
| Deaths after a serious but treatable surgical complication 232 cases | No different | 183 per 1,000 likely 148.73 per 1,000 – 217.28 per 1,000 | 173.3 per 1,000 |
| Pressure ulcers (bed sores) 16,761 cases | No different | 0.84 per 1,000 likely 0.44 per 1,000 – 1.23 per 1,000 | 0.63 per 1,000 |
| Collapsed lung caused by a procedure 19,934 cases | No different | 0.18 per 1,000 likely 0.04 per 1,000 – 0.31 per 1,000 | 0.21 per 1,000 |
| Broken bones from falls in the hospital 21,112 cases | No different | 0.22 per 1,000 likely 0.06 per 1,000 – 0.37 per 1,000 | 0.27 per 1,000 |
| Bleeding or hematoma after surgery 5,919 cases | Worse | 3.43 per 1,000 likely 2.41 per 1,000 – 4.44 per 1,000 | 2.34 per 1,000 |
| Kidney injury needing dialysis after surgery 2,974 cases | No different | 1.75 per 1,000 likely 0.62 per 1,000 – 2.88 per 1,000 | 1.67 per 1,000 |
| Breathing failure after surgery 3,049 cases | No different | 8.58 per 1,000 likely 5.09 per 1,000 – 12.07 per 1,000 | 9.42 per 1,000 |
| Blood clots in the lungs or legs after surgery 6,536 cases | No different | 3.66 per 1,000 likely 2.22 per 1,000 – 5.1 per 1,000 | 3.52 per 1,000 |
| Sepsis after surgery 2,982 cases | No different | 6.59 per 1,000 likely 4.07 per 1,000 – 9.1 per 1,000 | 5.27 per 1,000 |
| Surgical wound splitting open 879 cases | No different | 1.52 per 1,000 likely 0.1 per 1,000 – 2.94 per 1,000 | 1.77 per 1,000 |
| Accidental cut or tear during abdominal surgery 3,797 cases | No different | 1.42 per 1,000 likely 0.65 per 1,000 – 2.2 per 1,000 | 1.06 per 1,000 |
Infections caught in the hospital
Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| Bloodstream infections from central lines (CLABSI) | Better | 0.32 likely 0.1 – 0.77 | 1 |
| Urinary tract infections from catheters (CAUTI) | Better | 0.05 likely 0 – 0.24 | 1 |
| Surgical site infections after colon surgery | Better | 0.29 likely 0.05 – 0.94 | 1 |
| MRSA bloodstream infections | No different | 0.56 likely 0.14 – 1.52 | 1 |
| C. diff intestinal infections | Better | 0.07 likely 0.02 – 0.18 | 1 |
1 more measure had too few cases here to report.
Readmissions and return visits
How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| Readmitted after a heart attack 541 cases | Too few cases | 14% | 14.4% |
| Readmitted after heart failure 2,055 cases | Too few cases | 18.5% | 21.3% |
| Readmitted after pneumonia 1,246 cases | Too few cases | 18.7% | 17.3% |
| Readmitted after COPD 312 cases | Too few cases | 19.8% | 20% |
| Readmitted after heart bypass surgery 458 cases | Too few cases | 9% | 11% |
| Readmitted after hip or knee replacement 745 cases | Too few cases | 5.5% | 5.8% |
| Days back in hospital after a heart attack 622 cases | Too few cases | 5.1 days per 100 | — |
| Days back in hospital after heart failure 2,175 cases | Too few cases | -8.8 days per 100 | — |
| Days back in hospital after pneumonia 1,376 cases | Too few cases | 15.7 days per 100 | — |
| Unplanned visits after an outpatient colonoscopy 691 cases | No different | 14.2 per 1,000 likely 10.9 per 1,000 – 18.5 per 1,000 | 13 per 1,000 |
| Hospital admissions during outpatient chemotherapy 210 cases | No different | 9 per 100 likely 6.8 per 100 – 11.6 per 100 | 10.7 per 100 |
| ER visits during outpatient chemotherapy 210 cases | No different | 3.9 per 100 likely 2.6 per 100 – 5.6 per 100 | 5.4 per 100 |
| Unplanned visits after outpatient surgery 1,147 cases | No different | 1 likely 0.8 – 1.2 | — |
1 more measure had too few cases here to report.
Clinicians registered at this address
414 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.
| Specialty | Clinicians |
|---|---|
| Physician Assistant | 113 |
| Adult Health | 53 |
| Anesthesiology | 42 |
| Cardiovascular Disease | 25 |
| Family | 20 |
| Medical | 20 |
| Surgical | 15 |
| Internal Medicine | 13 |
| Interventional Cardiology | 11 |
| Nurse Practitioner | 10 |
| Thoracic Surgery (Cardiothoracic Vascular Surgery) | 10 |
| Emergency Medicine | 9 |
First 12 alphabetically
Money from drug and device companies
Drug and device makers have to report what they pay teaching hospitals to CMS's Open Payments program. At many teaching hospitals most of it is research funding, or royalties for inventions the hospital licensed to a company. A payment on its own does not show a conflict of interest.
- 2019 $1.8M
- 2020 $1.6M
- 2021 $604,953
- 2022 $780,405
- 2023 $0
- 2024 $1.2M
- 2025 $1.3M
What the 2025 general payments were for
| Type of payment | Amount | Payments |
|---|---|---|
| Education | $180,000 | 3 |
| Grants | $86,500 | 6 |
| Speaking, teaching and other services | $75,000 | 2 |
| Debt forgiveness | $64,137 | 11 |
| Space rental and facility fees | $29,357 | 6 |
| Medical devices and supplies on long-term loan | $8,516 | 3 |
Largest paying companies, 2025
| Company | Amount | Payments |
|---|---|---|
| Medtronic, Inc. | $500,377 | 38 |
| Abbott Laboratories | $256,500 | 6 |
| Shockwave Medical, Inc | $238,051 | 21 |
| SpectraWAVE, Inc | $83,855 | 3 |
| Edwards Lifesciences Corporation | $61,150 | 12 |
| Boston Scientific Corporation | $55,000 | 3 |
| Stryker Corporation | $49,768 | 2 |
| Siemens Medical Solutions USA, Inc. | $30,000 | 2 |
Largest research studies funded here, 2025
| Study | Amount |
|---|---|
| Prevail Global Medtronic, Inc. | $274,006 |
| Prospective, Multicenter, Single-Arm, Investigational Device Exemption (IDE) Study of the Shockwave Intravascular Lithotripsy (IVL) System With the S… Shockwave Medical, Inc | $141,325 |
| SPYRAL AFFIRM Medtronic, Inc. | $125,664 |
| Equity in Modifying Plaque Of WomEn With UndeRtreated Calcified Coronary Artery Disease Shockwave Medical, Inc | $52,500 |
| TAVR Low Risk Medtronic, Inc. | $48,460 |
| Clinical Evaluation of the SpectraWAVE X1-FFR Software SpectraWAVE, Inc | $43,710 |
| Clinical Evaluation of the HyperVue Imaging System SpectraWAVE, Inc | $40,145 |
| Prospective, Multicenter, Single-Arm IDE Study of the Shockwave Coronary Intravascular Lithotripsy (IVL) System With the Shockwave C2+ 2Hz Coronary I… Shockwave Medical, Inc | $37,297 |
Amounts are as the paying companies reported them to CMS; Open Payments data retrieved 13 Sep 2026. Full record on CMS Open Payments.
How to read this page
- Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
- “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
- Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
- Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
- These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.
CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error
Common questions about St Francis Hospital - the Heart Center
Is St Francis Hospital - the Heart Center a good hospital?
St Francis Hospital - the Heart Center has a CMS overall rating of 5 out of 5 stars. Of the 26 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 8 and worse on 4. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.
Would patients recommend St Francis Hospital - the Heart Center?
85% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 3,070 completed HCAHPS surveys.
How long is the wait in the St Francis Hospital - the Heart Center emergency room?
Emergency patients spend a median of 3 h 44 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with medium patient volume, like this one, the median is 2 h 45 min. 0% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.
Does St Francis Hospital - the Heart Center receive money from drug and device companies?
Drug and device makers reported $1.3M in payments to St Francis Hospital - the Heart Center for 2025, most of it research funding, under the federal Open Payments program. A payment on its own does not show a conflict of interest.