USCareCheck

CMS certification 340002

Memorial Mission Hospital and Asheville Surgery Ce

509 Biltmore Ave, Asheville, NC 28801

Acute Care Hospitals Emergency services Birthing-friendly

Memorial Mission Hospital and Asheville Surgery Ce has a CMS overall rating of 3 out of 5 stars. 55% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 27 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 7 and worse on 1. Emergency patients spend a median of 2 h 43 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 3/5 CMS summary of quality measures
Would definitely recommend 55% US average 71%
Patient survey rating 2/5 835 completed surveys
Compared with the nation 1 worse 7 better of 27 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 835 completed surveys, 22% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
55%
NC 70% · US 71% · 2 of 5 stars
Rated the hospital 9 or 10 out of 10
58%
NC 71% · US 72% · 2 of 5 stars
Nurses always communicated well
73%
NC 80% · US 80% · 2 of 5 stars
Doctors always communicated well
74%
NC 81% · US 80% · 2 of 5 stars
Staff always explained new medicines
57%
NC 63% · US 62% · 2 of 5 stars
Given information about recovering at home
82%
NC 87% · US 86% · 2 of 5 stars
Room was always clean
55%
NC 71% · US 74% · 1 of 5 stars
Always quiet at night
51%
NC 60% · US 60% · 3 of 5 stars

This hospital North Carolina average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as very high; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital NC US
Median time in the emergency department before leaving Lower is better · 427 visits sampled · US median for EDs of the same volume: 3 h 21 min 2 h 43 min 3 h 7 min 2 h 42 min
Median time for psychiatric and mental health patients Lower is better · 19 visits sampled 5 h 7 min 5 h 4 h 17 min
Left before being seen Lower is better · 98,513 patients 0% 2% 2%
Severe sepsis and septic shock: all recommended care given Higher is better · 144 patients 66% 64% 65%

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 10,302 cases Too few cases 3.4% 3.9%
Heart attack 668 cases Too few cases 11.2% 11.9%
Heart failure 1,053 cases Too few cases 12.2% 11.1%
Pneumonia 1,045 cases Too few cases 15.7% 15.2%
Stroke 1,034 cases Too few cases 11.8% 11.9%
COPD 201 cases Too few cases 9.8% 8.6%
Heart bypass surgery (CABG) 405 cases Too few cases 2.3% 2.4%

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

3 better than the nation 9 no different
Measure CMS comparison This hospital National
Serious complications, combined measure Better 0.68 likely 0.5 – 0.86 1
After hip or knee replacement 347 cases Too few cases 4% 4.1%
Deaths after a serious but treatable surgical complication 326 cases No different 175.59 per 1,000 likely 140.72 per 1,000 – 210.46 per 1,000 173.3 per 1,000
Pressure ulcers (bed sores) 15,903 cases Better 0.05 per 1,000 likely 0 per 1,000 – 0.43 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 18,397 cases No different 0.23 per 1,000 likely 0.08 per 1,000 – 0.37 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 18,901 cases No different 0.22 per 1,000 likely 0.06 per 1,000 – 0.38 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 6,201 cases No different 2.17 per 1,000 likely 1.18 per 1,000 – 3.15 per 1,000 2.34 per 1,000
Kidney injury needing dialysis after surgery 2,684 cases No different 1.14 per 1,000 likely 0 per 1,000 – 2.27 per 1,000 1.67 per 1,000
Breathing failure after surgery 2,744 cases No different 10.74 per 1,000 likely 7.53 per 1,000 – 13.95 per 1,000 9.42 per 1,000
Blood clots in the lungs or legs after surgery 6,248 cases Better 2 per 1,000 likely 0.69 per 1,000 – 3.31 per 1,000 3.52 per 1,000
Sepsis after surgery 2,669 cases No different 3.28 per 1,000 likely 0.91 per 1,000 – 5.64 per 1,000 5.27 per 1,000
Surgical wound splitting open 1,211 cases No different 1.47 per 1,000 likely 0.19 per 1,000 – 2.75 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 3,901 cases No different 0.5 per 1,000 likely 0 per 1,000 – 1.25 per 1,000 1.06 per 1,000

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

4 better than the nation 2 no different
Measure CMS comparison This hospital National
Bloodstream infections from central lines (CLABSI) Better 0.28 likely 0.13 – 0.54 1
Urinary tract infections from catheters (CAUTI) Better 0.33 likely 0.18 – 0.55 1
Surgical site infections after colon surgery No different 0.96 likely 0.52 – 1.63 1
Surgical site infections after abdominal hysterectomy No different 1.57 likely 0.57 – 3.47 1
MRSA bloodstream infections Better 0.47 likely 0.24 – 0.84 1
C. diff intestinal infections Better 0.16 likely 0.11 – 0.23 1

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

4 no different
Measure CMS comparison This hospital National
Readmitted after a heart attack 1,020 cases Too few cases 14% 14.4%
Readmitted after heart failure 1,972 cases Too few cases 20.6% 21.3%
Readmitted after pneumonia 1,664 cases Too few cases 17.6% 17.3%
Readmitted after COPD 429 cases Too few cases 19.3% 20%
Readmitted after heart bypass surgery 461 cases Too few cases 12% 11%
Readmitted after hip or knee replacement 340 cases Too few cases 6.2% 5.8%
Days back in hospital after a heart attack 715 cases Too few cases -27.6 days per 100 —
Days back in hospital after heart failure 1,195 cases Too few cases -17.3 days per 100 —
Days back in hospital after pneumonia 1,091 cases Too few cases -8.3 days per 100 —
Unplanned visits after an outpatient colonoscopy 548 cases No different 11.9 per 1,000 likely 9 per 1,000 – 15.6 per 1,000 13 per 1,000
Hospital admissions during outpatient chemotherapy 173 cases No different 12.3 per 100 likely 9.1 per 100 – 16.2 per 100 10.7 per 100
ER visits during outpatient chemotherapy 173 cases No different 5.6 per 100 likely 3.8 per 100 – 8 per 100 5.4 per 100
Unplanned visits after outpatient surgery 1,408 cases No different 0.9 likely 0.7 – 1.1 —

1 more measure had too few cases here to report.

Clinicians registered at this address

451 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry, plus 17 residents and trainees. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Nurse Anesthetist, Certified Registered 69
Internal Medicine 60
Physician Assistant 38
Nurse Practitioner 37
Emergency Medicine 31
Surgery 26
Diagnostic Radiology 23
Anatomic Pathology & Clinical Pathology 15
Pharmacist 12
Family 11
Clinical 9
Pediatrics 9

First 12 alphabetically

Money from drug and device companies

Drug and device makers have to report what they pay teaching hospitals to CMS's Open Payments program. At many teaching hospitals most of it is research funding, or royalties for inventions the hospital licensed to a company. A payment on its own does not show a conflict of interest.

2025 total $34,261 general $13,720 · research $20,541
All years, 2019–2025 $2.5M 696 reported payments
Studies funded, 2025 5 9 companies paid in total
  • 2019 $1.1M
  • 2020 $812,536
  • 2021 $239,829
  • 2022 $195,549
  • 2023 $71,456
  • 2024 $96,528
  • 2025 $34,261

General payments Research payments

What the 2025 general payments were for

Type of payment Amount Payments
Medical devices and supplies on long-term loan $12,112 2
Debt forgiveness $1,108 3
Education $500 1

Largest paying companies, 2025

Company Amount Payments
Amgen Inc. $11,960 2
Linvatec Corporation $11,851 1
W. L. Gore & Associates, Inc. $5,427 1
Stryker Corporation $2,081 3
Impulse Dynamics (USA) Inc. $1,796 5
B. Braun Medical Inc. $500 1
Merit Medical Systems Inc $332 1
Fisher & Paykel Healthcare Inc $261 1

Largest research studies funded here, 2025

Study Amount
A Double-blind, Randomized, Placebo-controlled, Multicenter Study to Evaluate the Impact of Evolocumab on Major Cardiovascular Events in Patients at … Amgen Inc. $8,014
GREAT Global Registry for Endovascular Aortic Treatment W. L. Gore & Associates, Inc. · NCT01658787 $5,427
A Double-blind, Randomized, Placebo-controlled, Multicenter Study Assessing the Impact of Olpasiran on Major Cardiovascular Events in Participants Wi… Amgen Inc. $3,946
Post Approval Study (PAS) of the OPTIMIZER Smart and CCM Therapy Impulse Dynamics (USA) Inc. · NCT03970343 $1,796
TRIATHLON TRITANIUM KNEE OUTCOMES STUDY Stryker Corporation · NCT02155712 $1,358

Amounts are as the paying companies reported them to CMS; Open Payments data retrieved 13 Sep 2026. Full record on CMS Open Payments.

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Memorial Mission Hospital and Asheville Surgery Ce

Is Memorial Mission Hospital and Asheville Surgery Ce a good hospital?

Memorial Mission Hospital and Asheville Surgery Ce has a CMS overall rating of 3 out of 5 stars. Of the 27 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 7 and worse on 1. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Memorial Mission Hospital and Asheville Surgery Ce?

55% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 835 completed HCAHPS surveys.

How long is the wait in the Memorial Mission Hospital and Asheville Surgery Ce emergency room?

Emergency patients spend a median of 2 h 43 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with very high patient volume, like this one, the median is 3 h 21 min. 0% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.

Does Memorial Mission Hospital and Asheville Surgery Ce receive money from drug and device companies?

Drug and device makers reported $34,261 in payments to Memorial Mission Hospital and Asheville Surgery Ce for 2025, most of it research funding, under the federal Open Payments program. A payment on its own does not show a conflict of interest.