CMS certification 34036F
Asheville-Oteen VA Medical Center
1100 Tunnel Road, Asheville, NC 28805
Asheville-Oteen VA Medical Center has a CMS overall rating of 4 out of 5 stars. 94% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 14 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 4 and worse on none.
Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.
What patients said
Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 531 completed surveys, 45% response rate, Oct 2024 – Sep 2025.
Deaths
How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| All patients, hospital-wide 1,627 cases | Too few cases | 3.6% | 3.9% |
| Heart attack 144 cases | Too few cases | 10.6% | 11.9% |
| Heart failure 429 cases | Too few cases | 10.1% | 11.1% |
| Pneumonia 566 cases | Too few cases | 11.8% | 15.2% |
| COPD 162 cases | Too few cases | 7.6% | 8.6% |
2 more measures had too few cases here to report.
Complications
How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| Serious complications, combined measure | No different | 1.1 likely 0.75 – 1.45 | 1 |
| After hip or knee replacement 235 cases | Too few cases | 2.9% | 4.1% |
| Deaths after a serious but treatable surgical complication 32 cases | No different | 175.97 per 1,000 likely 112.49 per 1,000 – 239.46 per 1,000 | 173.3 per 1,000 |
| Pressure ulcers (bed sores) 4,388 cases | No different | 0.9 per 1,000 likely 0.15 per 1,000 – 1.65 per 1,000 | 0.63 per 1,000 |
| Collapsed lung caused by a procedure 6,385 cases | No different | 0.29 per 1,000 likely 0.08 per 1,000 – 0.51 per 1,000 | 0.21 per 1,000 |
| Broken bones from falls in the hospital 6,801 cases | No different | 0.26 per 1,000 likely 0.06 per 1,000 – 0.45 per 1,000 | 0.27 per 1,000 |
| Bleeding or hematoma after surgery 1,286 cases | No different | 2.03 per 1,000 likely 0.52 per 1,000 – 3.55 per 1,000 | 2.34 per 1,000 |
| Kidney injury needing dialysis after surgery 837 cases | No different | 1.44 per 1,000 likely 0 per 1,000 – 3.06 per 1,000 | 1.67 per 1,000 |
| Breathing failure after surgery 723 cases | No different | 9.99 per 1,000 likely 2.43 per 1,000 – 17.56 per 1,000 | 9.42 per 1,000 |
| Blood clots in the lungs or legs after surgery 1,299 cases | No different | 3.94 per 1,000 likely 1.72 per 1,000 – 6.17 per 1,000 | 3.52 per 1,000 |
| Sepsis after surgery 769 cases | No different | 5.18 per 1,000 likely 1.48 per 1,000 – 8.88 per 1,000 | 5.27 per 1,000 |
| Surgical wound splitting open 242 cases | No different | 1.62 per 1,000 likely 0.15 per 1,000 – 3.08 per 1,000 | 1.77 per 1,000 |
| Accidental cut or tear during abdominal surgery 875 cases | No different | 0.91 per 1,000 likely 0 per 1,000 – 1.92 per 1,000 | 1.06 per 1,000 |
Infections caught in the hospital
Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| Urinary tract infections from catheters (CAUTI) | No different | 0.36 likely 0.02 – 1.78 | 1 |
5 more measures had too few cases here to report.
Readmissions and return visits
How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| Readmitted after a heart attack 114 cases | Too few cases | 14.8% | 14.4% |
| Readmitted after heart failure 328 cases | Too few cases | 21.3% | 21.3% |
| Readmitted after pneumonia 408 cases | Too few cases | 18.6% | 17.3% |
| Readmitted after COPD 120 cases | Too few cases | 19.4% | 20% |
| Readmitted after hip or knee replacement 249 cases | Too few cases | 5% | 5.8% |
| Days back in hospital after a heart attack 179 cases | Too few cases | -9.3 days per 100 | — |
| Days back in hospital after heart failure 516 cases | Too few cases | -17.3 days per 100 | — |
| Days back in hospital after pneumonia 631 cases | Too few cases | -6.9 days per 100 | — |
6 more measures had too few cases here to report.
Clinicians registered at this address
821 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.
| Specialty | Clinicians |
|---|---|
| Clinical | 131 |
| Pharmacist | 53 |
| Physician Assistant | 38 |
| Family | 33 |
| Family Medicine | 32 |
| Internal Medicine | 29 |
| Dietitian, Registered | 23 |
| Physical Therapist | 22 |
| Psychiatric/Mental Health | 20 |
| Medical | 19 |
| Pharmacist Clinician (PhC)/ Clinical Pharmacy Specialist | 19 |
| Emergency Medicine | 17 |
First 12 alphabetically
How to read this page
- Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
- “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
- Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
- Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
- These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.
CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error
Common questions about Asheville-Oteen VA Medical Center
Is Asheville-Oteen VA Medical Center a good hospital?
Asheville-Oteen VA Medical Center has a CMS overall rating of 4 out of 5 stars. Of the 14 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 4 and worse on none. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.
Would patients recommend Asheville-Oteen VA Medical Center?
94% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 531 completed HCAHPS surveys.
Does Asheville-Oteen VA Medical Center have an emergency room?
Yes. CMS lists emergency services at Asheville-Oteen VA Medical Center.