USCareCheck

CMS certification 340028

Cape Fear Valley Medical Center

1638 Owen Drive P O Box 2000, Fayetteville, NC 28302

Acute Care Hospitals Emergency services Birthing-friendly

Cape Fear Valley Medical Center has a CMS overall rating of 2 out of 5 stars. 55% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 27 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 1 and worse on 4. Emergency patients spend a median of 3 h 36 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 2/5 CMS summary of quality measures
Would definitely recommend 55% US average 71%
Patient survey rating 3/5 3,022 completed surveys
Compared with the nation 4 worse 1 better of 27 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 3,022 completed surveys, 17% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
55%
NC 70% · US 71% · 2 of 5 stars
Rated the hospital 9 or 10 out of 10
62%
NC 71% · US 72% · 2 of 5 stars
Nurses always communicated well
77%
NC 80% · US 80% · 3 of 5 stars
Doctors always communicated well
76%
NC 81% · US 80% · 3 of 5 stars
Staff always explained new medicines
60%
NC 63% · US 62% · 2 of 5 stars
Given information about recovering at home
85%
NC 87% · US 86% · 3 of 5 stars
Room was always clean
70%
NC 71% · US 74% · 3 of 5 stars
Always quiet at night
58%
NC 60% · US 60% · 3 of 5 stars

This hospital North Carolina average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as very high; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital NC US
Median time in the emergency department before leaving Lower is better · 366 visits sampled · US median for EDs of the same volume: 3 h 21 min 3 h 36 min 3 h 7 min 2 h 42 min
Median time for psychiatric and mental health patients Lower is better · 26 visits sampled 14 h 12 min 5 h 4 h 17 min
Left before being seen Lower is better · 90,270 patients 1% 2% 2%
Stroke symptoms: brain scan read within 45 minutes Higher is better · 40 patients 55% 71% 69%
Severe sepsis and septic shock: all recommended care given Higher is better · 104 patients 51% 64% 65%

How Cape Fear Valley Medical Center compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
Cape Fear Valley Medical CenterThis hospital2/555%3 h 36 min1 better 4 worse
Fayetteville Nc VA Medical CenterSame city5/571%—1 better
Womack AMC (FT Bragg)Same county · Fort BraggNot rated78%2 h 46 min—
Sampson Regional Medical CenterSame ZIP area · Clinton2/563%2 h 7 min1 worse
Betsy Johnson Regional HospitalSame ZIP area · Dunn3/562%3 h 30 min1 worse
Cape Fear Valley-Bladen County HospitalSame ZIP area · ElizabethtownNot rated71%3 h 13 minNo different

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict. All hospitals in Fayetteville.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 5,614 cases Too few cases 3.4% 3.9%
Heart attack 257 cases Too few cases 13.4% 11.9%
Heart failure 607 cases Too few cases 10.2% 11.1%
Pneumonia 593 cases Too few cases 18.7% 15.2%
Stroke 611 cases Too few cases 11% 11.9%
COPD 248 cases Too few cases 7.7% 8.6%
Heart bypass surgery (CABG) 86 cases Too few cases 1.6% 2.4%

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

12 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 1.06 likely 0.77 – 1.35 1
After hip or knee replacement 35 cases Too few cases 3.6% 4.1%
Deaths after a serious but treatable surgical complication 105 cases No different 201.86 per 1,000 likely 153.53 per 1,000 – 250.19 per 1,000 173.3 per 1,000
Pressure ulcers (bed sores) 8,747 cases No different 1.09 per 1,000 likely 0.58 per 1,000 – 1.61 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 10,317 cases No different 0.18 per 1,000 likely 0 per 1,000 – 0.36 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 10,531 cases No different 0.22 per 1,000 likely 0.04 per 1,000 – 0.4 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 1,795 cases No different 1.94 per 1,000 likely 0.54 per 1,000 – 3.33 per 1,000 2.34 per 1,000
Kidney injury needing dialysis after surgery 502 cases No different 1.37 per 1,000 likely 0 per 1,000 – 2.93 per 1,000 1.67 per 1,000
Breathing failure after surgery 530 cases No different 7.48 per 1,000 likely 0.96 per 1,000 – 13.99 per 1,000 9.42 per 1,000
Blood clots in the lungs or legs after surgery 1,912 cases No different 3.4 per 1,000 likely 1.51 per 1,000 – 5.3 per 1,000 3.52 per 1,000
Sepsis after surgery 477 cases No different 5.28 per 1,000 likely 1.54 per 1,000 – 9.02 per 1,000 5.27 per 1,000
Surgical wound splitting open 369 cases No different 1.82 per 1,000 likely 0.4 per 1,000 – 3.24 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 1,776 cases No different 1.52 per 1,000 likely 0.62 per 1,000 – 2.42 per 1,000 1.06 per 1,000

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

2 better than the nation 4 no different
Measure CMS comparison This hospital National
Bloodstream infections from central lines (CLABSI) No different 0.8 likely 0.45 – 1.33 1
Urinary tract infections from catheters (CAUTI) No different 1.29 likely 0.8 – 1.98 1
Surgical site infections after colon surgery No different 1.51 likely 0.82 – 2.57 1
Surgical site infections after abdominal hysterectomy No different 1.84 likely 0.67 – 4.07 1
MRSA bloodstream infections Better 0.42 likely 0.19 – 0.84 1
C. diff intestinal infections Better 0.53 likely 0.4 – 0.7 1

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

4 no different
Measure CMS comparison This hospital National
Readmitted after a heart attack 439 cases Too few cases 15.4% 14.4%
Readmitted after heart failure 1,451 cases Too few cases 23.2% 21.3%
Readmitted after pneumonia 992 cases Too few cases 18.4% 17.3%
Readmitted after COPD 567 cases Too few cases 21% 20%
Readmitted after heart bypass surgery 130 cases Too few cases 10.2% 11%
Readmitted after hip or knee replacement 39 cases Too few cases 6.1% 5.8%
Days back in hospital after a heart attack 242 cases Too few cases 34.4 days per 100 —
Days back in hospital after heart failure 727 cases Too few cases 27.4 days per 100 —
Days back in hospital after pneumonia 617 cases Too few cases 39.4 days per 100 —
Unplanned visits after an outpatient colonoscopy 209 cases No different 14.2 per 1,000 likely 10.4 per 1,000 – 19.2 per 1,000 13 per 1,000
Hospital admissions during outpatient chemotherapy 301 cases No different 12.2 per 100 likely 9.6 per 100 – 15.6 per 100 10.7 per 100
ER visits during outpatient chemotherapy 301 cases No different 5.8 per 100 likely 4.2 per 100 – 8 per 100 5.4 per 100
Unplanned visits after outpatient surgery 372 cases No different 1.1 likely 0.8 – 1.4 —

1 more measure had too few cases here to report.

Money from drug and device companies

Drug and device makers have to report what they pay teaching hospitals to CMS's Open Payments program. At many teaching hospitals most of it is research funding, or royalties for inventions the hospital licensed to a company. A payment on its own does not show a conflict of interest.

2025 total $30,043 general $24,079 · research $5,964
All years, 2019–2025 $200,503 168 reported payments
Studies funded, 2025 1 6 companies paid in total
  • 2019 $67,020
  • 2020 $27,830
  • 2021 $9,358
  • 2022 $28,969
  • 2023 $16,272
  • 2024 $21,011
  • 2025 $30,043

General payments Research payments

What the 2025 general payments were for

Type of payment Amount Payments
Speaking, teaching and other services $12,275 25
Medical devices and supplies on long-term loan $11,573 5
Debt forgiveness $230 2

Largest paying companies, 2025

Company Amount Payments
Tandem Diabetes Care, Inc. $12,275 25
Stryker Corporation $6,142 4
Tolmar, INC. $5,964 4
AngioDynamics, Inc. $4,800 1
Medtronic, Inc. $830 1
Olympus America Inc. $31 1

Largest research studies funded here, 2025

Study Amount
TOL2506A-EXT TOLMAR, INC. $5,964

Amounts are as the paying companies reported them to CMS; Open Payments data retrieved 13 Sep 2026. Full record on CMS Open Payments.

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Cape Fear Valley Medical Center

Is Cape Fear Valley Medical Center a good hospital?

Cape Fear Valley Medical Center has a CMS overall rating of 2 out of 5 stars. Of the 27 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 1 and worse on 4. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Cape Fear Valley Medical Center?

55% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 3,022 completed HCAHPS surveys.

How long is the wait in the Cape Fear Valley Medical Center emergency room?

Emergency patients spend a median of 3 h 36 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with very high patient volume, like this one, the median is 3 h 21 min. 1% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.

Does Cape Fear Valley Medical Center receive money from drug and device companies?

Drug and device makers reported $30,043 in payments to Cape Fear Valley Medical Center for 2025, under the federal Open Payments program. A payment on its own does not show a conflict of interest.