USCareCheck

CMS certification 340050

Southeastern Regional Medical Center

300 W 27 St PO Box 1408, Lumberton, NC 28359

Acute Care Hospitals Emergency services Birthing-friendly

Southeastern Regional Medical Center has a CMS overall rating of 2 out of 5 stars. 62% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 20 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 2 and worse on 2. Emergency patients spend a median of 4 h 8 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 2/5 CMS summary of quality measures
Would definitely recommend 62% US average 71%
Patient survey rating 3/5 640 completed surveys
Compared with the nation 2 worse 2 better of 20 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 640 completed surveys, 13% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
62%
NC 70% · US 71% · 3 of 5 stars
Rated the hospital 9 or 10 out of 10
67%
NC 71% · US 72% · 3 of 5 stars
Nurses always communicated well
78%
NC 80% · US 80% · 3 of 5 stars
Doctors always communicated well
79%
NC 81% · US 80% · 3 of 5 stars
Staff always explained new medicines
64%
NC 63% · US 62% · 3 of 5 stars
Given information about recovering at home
85%
NC 87% · US 86% · 3 of 5 stars
Room was always clean
76%
NC 71% · US 74% · 4 of 5 stars
Always quiet at night
66%
NC 60% · US 60% · 4 of 5 stars

This hospital North Carolina average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as high; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital NC US
Median time in the emergency department before leaving Lower is better · 334 visits sampled · US median for EDs of the same volume: 3 h 22 min 4 h 8 min 3 h 7 min 2 h 42 min
Median time for psychiatric and mental health patients Lower is better · 19 visits sampled 5 h 6 min 5 h 4 h 17 min
Left before being seen Lower is better · 53,381 patients 2% 2% 2%
Stroke symptoms: brain scan read within 45 minutes Higher is better · 22 patients 73% 71% 69%
Severe sepsis and septic shock: all recommended care given Higher is better · 306 patients 74% 64% 65%

How Southeastern Regional Medical Center compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
Southeastern Regional Medical CenterThis hospital2/562%4 h 8 min2 better 2 worse
Scotland Memorial HospitalSame ZIP area · Laurinburg3/568%3 h 15 min1 better 1 worse
Vidant Duplin HospitalSame ZIP area · Kenansville3/573%2 h 50 min1 worse
Firsthealth Moore Regional HospitalSame ZIP area · Pinehurst4/580%3 h 21 min3 better 1 worse
Cape Fear Valley Hoke HospitalSame ZIP area · Raeford4/585%3 h 25 min2 worse
Cape Fear Valley-Bladen County HospitalSame ZIP area · ElizabethtownNot rated71%3 h 13 minNo different

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 1,710 cases Too few cases 4.5% 3.9%
Heart attack 103 cases Too few cases 13.4% 11.9%
Heart failure 194 cases Too few cases 11.6% 11.1%
Pneumonia 257 cases Too few cases 19.9% 15.2%
Stroke 183 cases Too few cases 12.7% 11.9%
COPD 93 cases Too few cases 11% 8.6%

1 more measure had too few cases here to report.

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

8 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 0.9 likely 0.48 – 1.32 1
Pressure ulcers (bed sores) 2,633 cases No different 0.26 per 1,000 likely 0 per 1,000 – 1.14 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 3,189 cases No different 0.23 per 1,000 likely 0.02 per 1,000 – 0.45 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 3,331 cases No different 0.37 per 1,000 likely 0.16 per 1,000 – 0.57 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 366 cases No different 2.44 per 1,000 likely 0.78 per 1,000 – 4.09 per 1,000 2.34 per 1,000
Blood clots in the lungs or legs after surgery 381 cases No different 3.47 per 1,000 likely 1.01 per 1,000 – 5.92 per 1,000 3.52 per 1,000
Surgical wound splitting open 66 cases No different 1.73 per 1,000 likely 0.21 per 1,000 – 3.25 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 381 cases No different 1 per 1,000 likely 0 per 1,000 – 2.06 per 1,000 1.06 per 1,000

5 more measures had too few cases here to report.

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

1 better than the nation 4 no different
Measure CMS comparison This hospital National
Bloodstream infections from central lines (CLABSI) No different 1.17 likely 0.43 – 2.59 1
Urinary tract infections from catheters (CAUTI) No different 0.47 likely 0.08 – 1.54 1
Surgical site infections after colon surgery No different 0.81 likely 0.04 – 3.99 1
MRSA bloodstream infections No different 1.24 likely 0.32 – 3.37 1
C. diff intestinal infections Better 0.16 likely 0.04 – 0.43 1

1 more measure had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

4 no different
Measure CMS comparison This hospital National
Readmitted after a heart attack 166 cases Too few cases 15.3% 14.4%
Readmitted after heart failure 457 cases Too few cases 19.9% 21.3%
Readmitted after pneumonia 672 cases Too few cases 17.4% 17.3%
Readmitted after COPD 273 cases Too few cases 20.5% 20%
Readmitted after heart bypass surgery 31 cases Too few cases 11.7% 11%
Days back in hospital after a heart attack 70 cases Too few cases -10.8 days per 100 —
Days back in hospital after heart failure 231 cases Too few cases 18.8 days per 100 —
Days back in hospital after pneumonia 268 cases Too few cases 23 days per 100 —
Unplanned visits after an outpatient colonoscopy 226 cases No different 13.2 per 1,000 likely 9.9 per 1,000 – 17.8 per 1,000 13 per 1,000
Hospital admissions during outpatient chemotherapy 78 cases No different 11.2 per 100 likely 7.8 per 100 – 15.7 per 100 10.7 per 100
ER visits during outpatient chemotherapy 78 cases No different 5.3 per 100 likely 3.4 per 100 – 8 per 100 5.4 per 100
Unplanned visits after outpatient surgery 105 cases No different 0.9 likely 0.7 – 1.3 —

2 more measures had too few cases here to report.

Money from drug and device companies

Drug and device makers have to report what they pay teaching hospitals to CMS's Open Payments program. At many teaching hospitals most of it is research funding, or royalties for inventions the hospital licensed to a company. A payment on its own does not show a conflict of interest.

2025 total $9,417 general $9,417 · research $0
All years, 2019–2025 $109,673 31 reported payments
  • 2019 $45,663
  • 2020 $5,416
  • 2021 $9,122
  • 2022 $2,142
  • 2023 $7,913
  • 2024 $30,000
  • 2025 $9,417

General payments Research payments

What the 2025 general payments were for

Type of payment Amount Payments
Medical devices and supplies on long-term loan $9,417 1

Largest paying companies, 2025

Company Amount Payments
AngioDynamics, Inc. $9,417 1

Amounts are as the paying companies reported them to CMS; Open Payments data retrieved 13 Sep 2026. Full record on CMS Open Payments.

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Southeastern Regional Medical Center

Is Southeastern Regional Medical Center a good hospital?

Southeastern Regional Medical Center has a CMS overall rating of 2 out of 5 stars. Of the 20 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 2 and worse on 2. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Southeastern Regional Medical Center?

62% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 640 completed HCAHPS surveys.

How long is the wait in the Southeastern Regional Medical Center emergency room?

Emergency patients spend a median of 4 h 8 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with high patient volume, like this one, the median is 3 h 22 min. 2% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.

Does Southeastern Regional Medical Center receive money from drug and device companies?

Drug and device makers reported $9,417 in payments to Southeastern Regional Medical Center for 2025, under the federal Open Payments program. A payment on its own does not show a conflict of interest.