USCareCheck

CMS certification 340091

Moses H. Cone Memorial Hospital, the

1200 N Elm St, Greensboro, NC 27401

Acute Care Hospitals Emergency services Birthing-friendly

Moses H. Cone Memorial Hospital, the has a CMS overall rating of 3 out of 5 stars. 73% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 26 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 8 and worse on none. Emergency patients spend a median of 3 h 44 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 3/5 CMS summary of quality measures
Would definitely recommend 73% US average 71%
Patient survey rating 3/5 830 completed surveys
Compared with the nation 0 worse 8 better of 26 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 830 completed surveys, 19% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
73%
NC 70% · US 71% · 4 of 5 stars
Rated the hospital 9 or 10 out of 10
74%
NC 71% · US 72% · 3 of 5 stars
Nurses always communicated well
77%
NC 80% · US 80% · 3 of 5 stars
Doctors always communicated well
81%
NC 81% · US 80% · 4 of 5 stars
Staff always explained new medicines
61%
NC 63% · US 62% · 3 of 5 stars
Given information about recovering at home
87%
NC 87% · US 86% · 4 of 5 stars
Room was always clean
69%
NC 71% · US 74% · 3 of 5 stars
Always quiet at night
55%
NC 60% · US 60% · 3 of 5 stars

This hospital North Carolina average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as very high; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital NC US
Median time in the emergency department before leaving Lower is better · 419 visits sampled · US median for EDs of the same volume: 3 h 21 min 3 h 44 min 3 h 7 min 2 h 42 min
Left before being seen Lower is better · 217,435 patients 3% 2% 2%
Stroke symptoms: brain scan read within 45 minutes Higher is better · 64 patients 42% 71% 69%
Severe sepsis and septic shock: all recommended care given Higher is better · 742 patients 69% 64% 65%

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 9,854 cases Too few cases 2.3% 3.9%
Heart attack 289 cases Too few cases 11.9% 11.9%
Heart failure 818 cases Too few cases 10.4% 11.1%
Pneumonia 791 cases Too few cases 13.7% 15.2%
Stroke 1,152 cases Too few cases 10% 11.9%
COPD 222 cases Too few cases 10.8% 8.6%
Heart bypass surgery (CABG) 114 cases Too few cases 2.4% 2.4%

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

12 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 1.08 likely 0.83 – 1.33 1
After hip or knee replacement 349 cases Too few cases 4.1% 4.1%
Deaths after a serious but treatable surgical complication 120 cases No different 204.31 per 1,000 likely 162.28 per 1,000 – 246.34 per 1,000 173.3 per 1,000
Pressure ulcers (bed sores) 10,016 cases No different 0.94 per 1,000 likely 0.46 per 1,000 – 1.41 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 11,667 cases No different 0.33 per 1,000 likely 0.15 per 1,000 – 0.52 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 11,806 cases No different 0.35 per 1,000 likely 0.18 per 1,000 – 0.53 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 2,769 cases No different 2.21 per 1,000 likely 0.92 per 1,000 – 3.5 per 1,000 2.34 per 1,000
Kidney injury needing dialysis after surgery 1,262 cases No different 1.51 per 1,000 likely 0.05 per 1,000 – 2.96 per 1,000 1.67 per 1,000
Breathing failure after surgery 1,288 cases No different 10.27 per 1,000 likely 5.05 per 1,000 – 15.49 per 1,000 9.42 per 1,000
Blood clots in the lungs or legs after surgery 3,016 cases No different 2.94 per 1,000 likely 1.24 per 1,000 – 4.63 per 1,000 3.52 per 1,000
Sepsis after surgery 1,202 cases No different 4.45 per 1,000 likely 1.23 per 1,000 – 7.67 per 1,000 5.27 per 1,000
Surgical wound splitting open 583 cases No different 2.08 per 1,000 likely 0.67 per 1,000 – 3.49 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 2,077 cases No different 0.84 per 1,000 likely 0 per 1,000 – 1.71 per 1,000 1.06 per 1,000

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

4 better than the nation 1 no different
Measure CMS comparison This hospital National
Bloodstream infections from central lines (CLABSI) Better 0.28 likely 0.11 – 0.58 1
Urinary tract infections from catheters (CAUTI) Better 0.19 likely 0.07 – 0.42 1
Surgical site infections after colon surgery No different 1.26 likely 0.77 – 1.95 1
MRSA bloodstream infections Better 0.46 likely 0.21 – 0.88 1
C. diff intestinal infections Better 0.09 likely 0.05 – 0.15 1

1 more measure had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

4 no different
Measure CMS comparison This hospital National
Readmitted after a heart attack 740 cases Too few cases 12.8% 14.4%
Readmitted after heart failure 2,467 cases Too few cases 20.3% 21.3%
Readmitted after pneumonia 1,916 cases Too few cases 15.7% 17.3%
Readmitted after COPD 774 cases Too few cases 19.1% 20%
Readmitted after heart bypass surgery 223 cases Too few cases 10.1% 11%
Readmitted after hip or knee replacement 343 cases Too few cases 6.2% 5.8%
Days back in hospital after a heart attack 300 cases Too few cases -13.9 days per 100 —
Days back in hospital after heart failure 909 cases Too few cases -25.1 days per 100 —
Days back in hospital after pneumonia 801 cases Too few cases -12.5 days per 100 —
Unplanned visits after an outpatient colonoscopy 828 cases No different 14.6 per 1,000 likely 11.1 per 1,000 – 19.2 per 1,000 13 per 1,000
Hospital admissions during outpatient chemotherapy 486 cases No different 10.7 per 100 likely 8.7 per 100 – 12.8 per 100 10.7 per 100
ER visits during outpatient chemotherapy 486 cases No different 7 per 100 likely 5.4 per 100 – 8.9 per 100 5.4 per 100
Unplanned visits after outpatient surgery 944 cases No different 0.9 likely 0.7 – 1.1 —

1 more measure had too few cases here to report.

Clinicians registered at this address

379 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry, plus 23 residents and trainees. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Nurse Anesthetist, Certified Registered 66
Internal Medicine 65
Physician Assistant 38
Emergency Medicine 36
Nurse Practitioner 23
Family Medicine 18
Pharmacist 16
Pediatrics 11
Family 10
Hospitalist 9
Physical Therapist 9
Medical 8

First 12 alphabetically

Money from drug and device companies

Drug and device makers have to report what they pay teaching hospitals to CMS's Open Payments program. At many teaching hospitals most of it is research funding, or royalties for inventions the hospital licensed to a company. A payment on its own does not show a conflict of interest.

2025 total $808,955 general $91,525 · research $717,430
All years, 2019–2025 $10.2M 2,284 reported payments
Studies funded, 2025 22 23 companies paid in total
  • 2019 $1.6M
  • 2020 $2.2M
  • 2021 $1.3M
  • 2022 $1.8M
  • 2023 $1.3M
  • 2024 $1.2M
  • 2025 $808,955

General payments Research payments

What the 2025 general payments were for

Type of payment Amount Payments
Speaking, teaching and other services $50,775 34
Medical devices and supplies on long-term loan $28,044 19
Space rental and facility fees $12,595 7
Debt forgiveness $111 1

Largest paying companies, 2025

Company Amount Payments
Edwards Lifesciences Corporation $156,826 8
Amgen Inc. $144,506 4
Ionis Pharmaceuticals, Inc. $102,798 10
Medtronic, Inc. $101,797 13
Gilead Sciences, Inc. $52,142 20
Insulet Corporation $48,975 29
Janssen Research & Development, LLC $43,493 11
Abbott Laboratories $34,416 24

Largest research studies funded here, 2025

Study Amount
A Double-blind, Randomized, Placebo-controlled, Multicenter Study Assessing the Impact of Olpasiran on Major Cardiovascular Events in Participants Wi… Amgen Inc. $119,977
The PROGRESS Trial – Continued Access 2021-01-CAP Edwards Lifesciences Corporation $112,816
IS354CS9 Ionis Pharmaceuticals, Inc. $77,587
Prevail Global Medtronic, Inc. $56,927
A Phase 3, Double-Blind, Multicenter, Randomized Study to Evaluate the Efficacy and Safety of Subcutaneous Twice Yearly Long-Acting Lenacapavir for H… Gilead Sciences, Inc. $52,142
ALLEVIATE-HF Medtronic, Inc. $44,870
The PROGRESS Trial 2021-01 Edwards Lifesciences Corporation $44,010
A Study of Milvexian in Participants After a Recent Acute Coronary Syndrome (LIBREXIA-ACS) Janssen Research & Development, LLC $43,493

Amounts are as the paying companies reported them to CMS; Open Payments data retrieved 13 Sep 2026. Full record on CMS Open Payments.

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Moses H. Cone Memorial Hospital, the

Is Moses H. Cone Memorial Hospital, the a good hospital?

Moses H. Cone Memorial Hospital, the has a CMS overall rating of 3 out of 5 stars. Of the 26 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 8 and worse on none. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Moses H. Cone Memorial Hospital, the?

73% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 830 completed HCAHPS surveys.

How long is the wait in the Moses H. Cone Memorial Hospital, the emergency room?

Emergency patients spend a median of 3 h 44 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with very high patient volume, like this one, the median is 3 h 21 min. 3% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.

Does Moses H. Cone Memorial Hospital, the receive money from drug and device companies?

Drug and device makers reported $808,955 in payments to Moses H. Cone Memorial Hospital, the for 2025, most of it research funding, under the federal Open Payments program. A payment on its own does not show a conflict of interest.