USCareCheck

CMS certification 34012F

Durham VA Medical Center

508 Fulton Street, Durham, NC 27705

Acute Care - Veterans Administration Emergency services

Durham VA Medical Center has a CMS overall rating of 4 out of 5 stars. 75% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 15 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 4 and worse on 1.

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 4/5 CMS summary of quality measures
Would definitely recommend 75% US average 71%
Patient survey rating 4/5 595 completed surveys
Compared with the nation 1 worse 4 better of 15 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 595 completed surveys, 30% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
75%
NC 70% · US 71% · 4 of 5 stars
Rated the hospital 9 or 10 out of 10
73%
NC 71% · US 72% · 4 of 5 stars
Nurses always communicated well
83%
NC 80% · US 80% · 4 of 5 stars
Doctors always communicated well
86%
NC 81% · US 80% · 4 of 5 stars
Staff always explained new medicines
71%
NC 63% · US 62% · 4 of 5 stars
Given information about recovering at home
90%
NC 87% · US 86% · 4 of 5 stars
Room was always clean
73%
NC 71% · US 74% · 4 of 5 stars
Always quiet at night
52%
NC 60% · US 60% · 3 of 5 stars

This hospital North Carolina average US average

How Durham VA Medical Center compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
Durham VA Medical CenterThis hospital4/575%—4 better 1 worse
Duke University HospitalSame city5/580%5 h 17 min10 better 1 worse
Duke Regional HospitalSame city5/576%4 h 15 min4 better 1 worse
North Carolina Specialty HospitalSame cityNot rated84%—1 worse

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict. All hospitals in Durham.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 2,041 cases Too few cases 3.9% 3.9%
Heart attack 136 cases Too few cases 12% 11.9%
Heart failure 438 cases Too few cases 7.4% 11.1%
Pneumonia 233 cases Too few cases 12.6% 15.2%
COPD 200 cases Too few cases 7.3% 8.6%

2 more measures had too few cases here to report.

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

3 worse than the nation 9 no different
Measure CMS comparison This hospital National
Serious complications, combined measure Worse 1.51 likely 1.22 – 1.8 1
After hip or knee replacement 116 cases Too few cases 4.9% 4.1%
Deaths after a serious but treatable surgical complication 56 cases No different 161.28 per 1,000 likely 103.78 per 1,000 – 218.77 per 1,000 173.3 per 1,000
Pressure ulcers (bed sores) 5,756 cases Worse 1.55 per 1,000 likely 0.93 per 1,000 – 2.16 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 7,847 cases No different 0.2 per 1,000 likely 0 per 1,000 – 0.41 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 8,320 cases No different 0.31 per 1,000 likely 0.12 per 1,000 – 0.5 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 2,106 cases No different 1.48 per 1,000 likely 0.19 per 1,000 – 2.77 per 1,000 2.34 per 1,000
Kidney injury needing dialysis after surgery 1,110 cases No different 1.24 per 1,000 likely 0 per 1,000 – 2.73 per 1,000 1.67 per 1,000
Breathing failure after surgery 1,153 cases Worse 19.37 per 1,000 likely 13.7 per 1,000 – 25.05 per 1,000 9.42 per 1,000
Blood clots in the lungs or legs after surgery 2,055 cases No different 3.99 per 1,000 likely 1.93 per 1,000 – 6.04 per 1,000 3.52 per 1,000
Sepsis after surgery 1,115 cases No different 4.83 per 1,000 likely 1.67 per 1,000 – 8 per 1,000 5.27 per 1,000
Surgical wound splitting open 330 cases No different 1.57 per 1,000 likely 0.12 per 1,000 – 3.01 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 1,187 cases No different 1.32 per 1,000 likely 0.34 per 1,000 – 2.3 per 1,000 1.06 per 1,000

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

2 no different
Measure CMS comparison This hospital National
Bloodstream infections from central lines (CLABSI) No different 1.27 likely 0.56 – 2.52 1
Urinary tract infections from catheters (CAUTI) No different 1.27 likely 0.59 – 2.41 1

4 more measures had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

Measure CMS comparison This hospital National
Readmitted after a heart attack 99 cases Too few cases 14.3% 14.4%
Readmitted after heart failure 391 cases Too few cases 21.3% 21.3%
Readmitted after pneumonia 201 cases Too few cases 15.8% 17.3%
Readmitted after COPD 168 cases Too few cases 21% 20%
Readmitted after hip or knee replacement 124 cases Too few cases 4.5% 5.8%
Days back in hospital after a heart attack 162 cases Too few cases -12.5 days per 100 —
Days back in hospital after heart failure 590 cases Too few cases -22.1 days per 100 —
Days back in hospital after pneumonia 268 cases Too few cases -32.7 days per 100 —

6 more measures had too few cases here to report.

Clinicians registered at this address

800 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Clinical 160
Internal Medicine 41
Pharmacist 41
Pharmacist Clinician (PhC)/ Clinical Pharmacy Specialist 38
Physical Therapist 35
Registered Nurse 25
Adult Health 24
Occupational Therapist 22
Psychiatry 22
Social Worker 21
Dietitian, Registered 20
Family 18

First 12 alphabetically

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Durham VA Medical Center

Is Durham VA Medical Center a good hospital?

Durham VA Medical Center has a CMS overall rating of 4 out of 5 stars. Of the 15 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 4 and worse on 1. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Durham VA Medical Center?

75% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 595 completed HCAHPS surveys.

Does Durham VA Medical Center have an emergency room?

Yes. CMS lists emergency services at Durham VA Medical Center.