USCareCheck

CMS certification 340132

Maria Parham Medical Center

PO Box 59, Henderson, NC 27536

Acute Care Hospitals Emergency services Birthing-friendly

Maria Parham Medical Center has a CMS overall rating of 2 out of 5 stars. 43% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 20 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 1 and worse on 3. Emergency patients spend a median of 2 h 48 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 2/5 CMS summary of quality measures
Would definitely recommend 43% US average 71%
Patient survey rating 2/5 360 completed surveys
Compared with the nation 3 worse 1 better of 20 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 360 completed surveys, 13% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
43%
NC 70% · US 71% · 1 of 5 stars
Rated the hospital 9 or 10 out of 10
50%
NC 71% · US 72% · 1 of 5 stars
Nurses always communicated well
66%
NC 80% · US 80% · 1 of 5 stars
Doctors always communicated well
70%
NC 81% · US 80% · 2 of 5 stars
Staff always explained new medicines
50%
NC 63% · US 62% · 1 of 5 stars
Given information about recovering at home
82%
NC 87% · US 86% · 2 of 5 stars
Room was always clean
74%
NC 71% · US 74% · 4 of 5 stars
Always quiet at night
54%
NC 60% · US 60% · 3 of 5 stars

This hospital North Carolina average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as high; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital NC US
Median time in the emergency department before leaving Lower is better · 386 visits sampled · US median for EDs of the same volume: 3 h 22 min 2 h 48 min 3 h 7 min 2 h 42 min
Median time for psychiatric and mental health patients Lower is better · 15 visits sampled 11 h 30 min 5 h 4 h 17 min
Left before being seen Lower is better · 40,586 patients 2% 2% 2%
Stroke symptoms: brain scan read within 45 minutes Higher is better · 22 patients 86% 71% 69%
Severe sepsis and septic shock: all recommended care given Higher is better · 105 patients 73% 64% 65%

How Maria Parham Medical Center compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
Maria Parham Medical CenterThis hospital2/543%2 h 48 min1 better 3 worse
UNC Health Care WayneSame ZIP area · Goldsboro3/554%3 h 10 min2 better 2 worse
Wakemed, Cary HospitalSame ZIP area · Cary5/582%3 h 16 min3 better
UNC HospitalsSame ZIP area · Chapel Hill5/580%4 h 28 min8 better
Granville Health SystemsSame ZIP area · Oxford2/564%3 h 11 min2 better 2 worse
Person Memorial HospitalSame ZIP area · Roxboro3/553%3 h 12 min1 worse

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 1,068 cases Too few cases 4.7% 3.9%
Heart attack 47 cases Too few cases 11.1% 11.9%
Heart failure 70 cases Too few cases 9.5% 11.1%
Pneumonia 177 cases Too few cases 20.8% 15.2%
Stroke 112 cases Too few cases 12.7% 11.9%
COPD 63 cases Too few cases 8.9% 8.6%

1 more measure had too few cases here to report.

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

11 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 0.97 likely 0.54 – 1.4 1
Pressure ulcers (bed sores) 1,409 cases No different 0.33 per 1,000 likely 0 per 1,000 – 1.3 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 1,551 cases No different 0.2 per 1,000 likely 0 per 1,000 – 0.43 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 1,645 cases No different 0.26 per 1,000 likely 0.05 per 1,000 – 0.47 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 172 cases No different 2.25 per 1,000 likely 0.54 per 1,000 – 3.95 per 1,000 2.34 per 1,000
Kidney injury needing dialysis after surgery 34 cases No different 1.65 per 1,000 likely 0 per 1,000 – 3.38 per 1,000 1.67 per 1,000
Breathing failure after surgery 36 cases No different 10.99 per 1,000 likely 1.4 per 1,000 – 20.58 per 1,000 9.42 per 1,000
Blood clots in the lungs or legs after surgery 170 cases No different 4.15 per 1,000 likely 1.62 per 1,000 – 6.67 per 1,000 3.52 per 1,000
Sepsis after surgery 27 cases No different 5.14 per 1,000 likely 0.84 per 1,000 – 9.44 per 1,000 5.27 per 1,000
Surgical wound splitting open 55 cases No different 1.73 per 1,000 likely 0.21 per 1,000 – 3.24 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 236 cases No different 1 per 1,000 likely 0 per 1,000 – 2.07 per 1,000 1.06 per 1,000

2 more measures had too few cases here to report.

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

1 better than the nation 3 no different
Measure CMS comparison This hospital National
Bloodstream infections from central lines (CLABSI) No different 0 1
Urinary tract infections from catheters (CAUTI) No different 0.88 likely 0.23 – 2.4 1
MRSA bloodstream infections No different 0 1
C. diff intestinal infections Better 0 1

2 more measures had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

4 no different
Measure CMS comparison This hospital National
Readmitted after a heart attack 44 cases Too few cases 13.8% 14.4%
Readmitted after heart failure 164 cases Too few cases 22% 21.3%
Readmitted after pneumonia 343 cases Too few cases 17.2% 17.3%
Readmitted after COPD 156 cases Too few cases 19.9% 20%
Days back in hospital after heart failure 74 cases Too few cases 31.9 days per 100 —
Days back in hospital after pneumonia 160 cases Too few cases 26.3 days per 100 —
Unplanned visits after an outpatient colonoscopy 515 cases No different 12.8 per 1,000 likely 9.7 per 1,000 – 17.1 per 1,000 13 per 1,000
Hospital admissions during outpatient chemotherapy 72 cases No different 10.1 per 100 likely 6.9 per 100 – 14.5 per 100 10.7 per 100
ER visits during outpatient chemotherapy 72 cases No different 5.1 per 100 likely 3.2 per 100 – 7.8 per 100 5.4 per 100
Unplanned visits after outpatient surgery 52 cases No different 1.1 likely 0.8 – 1.6 —

4 more measures had too few cases here to report.

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Maria Parham Medical Center

Is Maria Parham Medical Center a good hospital?

Maria Parham Medical Center has a CMS overall rating of 2 out of 5 stars. Of the 20 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 1 and worse on 3. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Maria Parham Medical Center?

43% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 360 completed HCAHPS surveys.

How long is the wait in the Maria Parham Medical Center emergency room?

Emergency patients spend a median of 2 h 48 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with high patient volume, like this one, the median is 3 h 22 min. 2% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.