USCareCheck

CMS certification 340158

Novant Health Brunswick Medical Center

1 Medical Center Dr PO Box 139, Supply, NC 28462

Acute Care Hospitals Emergency services Birthing-friendly

Novant Health Brunswick Medical Center has a CMS overall rating of 4 out of 5 stars. 68% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 20 death, complication, infection and readmission measures CMS could compare, it does better than the nation on none and worse on 1. Emergency patients spend a median of 3 h 1 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 4/5 CMS summary of quality measures
Would definitely recommend 68% US average 71%
Patient survey rating 4/5 432 completed surveys
Compared with the nation 1 worse 0 better of 20 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 432 completed surveys, 22% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
68%
NC 70% · US 71% · 4 of 5 stars
Rated the hospital 9 or 10 out of 10
68%
NC 71% · US 72% · 3 of 5 stars
Nurses always communicated well
78%
NC 80% · US 80% · 3 of 5 stars
Doctors always communicated well
82%
NC 81% · US 80% · 4 of 5 stars
Staff always explained new medicines
62%
NC 63% · US 62% · 3 of 5 stars
Given information about recovering at home
88%
NC 87% · US 86% · 4 of 5 stars
Room was always clean
71%
NC 71% · US 74% · 4 of 5 stars
Always quiet at night
56%
NC 60% · US 60% · 3 of 5 stars

This hospital North Carolina average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as medium; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital NC US
Median time in the emergency department before leaving Lower is better · 374 visits sampled · US median for EDs of the same volume: 2 h 45 min 3 h 1 min 3 h 7 min 2 h 42 min
Median time for psychiatric and mental health patients Lower is better · 24 visits sampled 8 h 53 min 5 h 4 h 17 min
Left before being seen Lower is better · 39,264 patients 2% 2% 2%
Stroke symptoms: brain scan read within 45 minutes Higher is better · 11 patients 55% 71% 69%
Severe sepsis and septic shock: all recommended care given Higher is better · 95 patients 71% 64% 65%

How Novant Health Brunswick Medical Center compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
Novant Health Brunswick Medical CenterThis hospital4/568%3 h 1 min1 worse
J Arthur Dosher Memorial HospitalSame county · Southport3/584%2 h 2 min1 worse
Columbus Regional Healthcare SystemSame ZIP area · Whiteville1/551%2 h 57 min3 worse
Pender Memorial HospitalSame ZIP area · BurgawNot rated79%—No different
Novant Health New Hanover Regional Medical CenterSame ZIP area · Wilmington3/554%3 h 24 min4 better 3 worse

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 1,647 cases Too few cases 5.1% 3.9%
Heart attack 27 cases Too few cases 12.1% 11.9%
Heart failure 264 cases Too few cases 12.6% 11.1%
Pneumonia 354 cases Too few cases 17% 15.2%
Stroke 76 cases Too few cases 15.8% 11.9%
COPD 115 cases Too few cases 8.3% 8.6%

1 more measure had too few cases here to report.

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

11 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 0.88 likely 0.46 – 1.3 1
After hip or knee replacement 36 cases Too few cases 4.4% 4.1%
Pressure ulcers (bed sores) 2,387 cases No different 0.33 per 1,000 likely 0 per 1,000 – 1.31 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 3,057 cases No different 0.19 per 1,000 likely 0 per 1,000 – 0.42 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 3,081 cases No different 0.25 per 1,000 likely 0.04 per 1,000 – 0.46 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 486 cases No different 2.08 per 1,000 likely 0.44 per 1,000 – 3.72 per 1,000 2.34 per 1,000
Kidney injury needing dialysis after surgery 214 cases No different 2.05 per 1,000 likely 0.36 per 1,000 – 3.75 per 1,000 1.67 per 1,000
Breathing failure after surgery 219 cases No different 7.15 per 1,000 likely 0 per 1,000 – 16.03 per 1,000 9.42 per 1,000
Blood clots in the lungs or legs after surgery 515 cases No different 3.62 per 1,000 likely 1.26 per 1,000 – 5.98 per 1,000 3.52 per 1,000
Sepsis after surgery 201 cases No different 5.44 per 1,000 likely 1.37 per 1,000 – 9.52 per 1,000 5.27 per 1,000
Surgical wound splitting open 217 cases No different 1.94 per 1,000 likely 0.47 per 1,000 – 3.41 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 545 cases No different 1.39 per 1,000 likely 0.39 per 1,000 – 2.4 per 1,000 1.06 per 1,000

1 more measure had too few cases here to report.

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

1 better than the nation 3 no different
Measure CMS comparison This hospital National
Bloodstream infections from central lines (CLABSI) No different 0 1
Urinary tract infections from catheters (CAUTI) No different 0 1
Surgical site infections after colon surgery No different 0.4 likely 0.02 – 1.95 1
C. diff intestinal infections Better 0.25 likely 0.06 – 0.67 1

2 more measures had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

2 no different
Measure CMS comparison This hospital National
Readmitted after heart failure 339 cases Too few cases 20.5% 21.3%
Readmitted after pneumonia 455 cases Too few cases 16.5% 17.3%
Readmitted after COPD 191 cases Too few cases 19.2% 20%
Readmitted after hip or knee replacement 36 cases Too few cases 5.5% 5.8%
Days back in hospital after heart failure 282 cases Too few cases 18.8 days per 100 —
Days back in hospital after pneumonia 361 cases Too few cases 23.5 days per 100 —
Unplanned visits after an outpatient colonoscopy 712 cases No different 12.2 per 1,000 likely 9.2 per 1,000 – 16 per 1,000 13 per 1,000
Unplanned visits after outpatient surgery 558 cases No different 1 likely 0.8 – 1.3 —

6 more measures had too few cases here to report.

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Novant Health Brunswick Medical Center

Is Novant Health Brunswick Medical Center a good hospital?

Novant Health Brunswick Medical Center has a CMS overall rating of 4 out of 5 stars. Of the 20 death, complication, infection and readmission measures CMS could compare, it does better than the nation on none and worse on 1. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Novant Health Brunswick Medical Center?

68% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 432 completed HCAHPS surveys.

How long is the wait in the Novant Health Brunswick Medical Center emergency room?

Emergency patients spend a median of 3 h 1 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with medium patient volume, like this one, the median is 2 h 45 min. 2% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.