USCareCheck

CMS certification 360016

The Jewish Hospital-Mercy Health

4777 East Galbraith Road, Cincinnati, OH 45236

Acute Care Hospitals Emergency services

The Jewish Hospital-Mercy Health has a CMS overall rating of 4 out of 5 stars. 74% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 24 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 3 and worse on 2. Emergency patients spend a median of 2 h 20 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 4/5 CMS summary of quality measures
Would definitely recommend 74% US average 71%
Patient survey rating 4/5 772 completed surveys
Compared with the nation 2 worse 3 better of 24 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 772 completed surveys, 21% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
74%
OH 71% · US 71% · 4 of 5 stars
Rated the hospital 9 or 10 out of 10
74%
OH 73% · US 72% · 4 of 5 stars
Nurses always communicated well
82%
OH 81% · US 80% · 4 of 5 stars
Doctors always communicated well
78%
OH 79% · US 80% · 3 of 5 stars
Staff always explained new medicines
63%
OH 62% · US 62% · 3 of 5 stars
Given information about recovering at home
87%
OH 88% · US 86% · 3 of 5 stars
Room was always clean
74%
OH 74% · US 74% · 4 of 5 stars
Always quiet at night
62%
OH 57% · US 60% · 4 of 5 stars

This hospital Ohio average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as high; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital OH US
Median time in the emergency department before leaving Lower is better · 382 visits sampled · US median for EDs of the same volume: 3 h 22 min 2 h 20 min 2 h 38 min 2 h 42 min
Median time for psychiatric and mental health patients Lower is better · 13 visits sampled 3 h 13 min 4 h 8 min 4 h 17 min
Left before being seen Lower is better · 45,493 patients 1% 2% 2%
Severe sepsis and septic shock: all recommended care given Higher is better · 158 patients 66% 63% 65%

How The Jewish Hospital-Mercy Health compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
The Jewish Hospital-Mercy HealthThis hospital4/574%2 h 20 min3 better 2 worse
Bethesda NorthSame city3/572%2 h 35 min3 better 3 worse
Cincinnati VA Medical CenterSame city4/571%—4 better
Good Samaritan HospitalSame city4/571%2 h 37 min6 better
Christ HospitalSame city5/584%2 h 52 min8 better 1 worse
University of Cincinnati Medical Center, LLCSame city3/571%4 h 10 min4 better 2 worse

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict. All hospitals in Cincinnati.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 2,708 cases Too few cases 3.3% 3.9%
Heart attack 69 cases Too few cases 12.1% 11.9%
Heart failure 271 cases Too few cases 10.2% 11.1%
Pneumonia 321 cases Too few cases 15% 15.2%
Stroke 269 cases Too few cases 10.1% 11.9%
COPD 72 cases Too few cases 7.1% 8.6%

1 more measure had too few cases here to report.

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

12 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 0.8 likely 0.49 – 1.11 1
After hip or knee replacement 100 cases Too few cases 4.1% 4.1%
Deaths after a serious but treatable surgical complication 65 cases No different 158.67 per 1,000 likely 109.27 per 1,000 – 208.07 per 1,000 173.3 per 1,000
Pressure ulcers (bed sores) 3,958 cases No different 0.17 per 1,000 likely 0 per 1,000 – 0.88 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 5,389 cases No different 0.21 per 1,000 likely 0 per 1,000 – 0.41 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 5,363 cases No different 0.26 per 1,000 likely 0.06 per 1,000 – 0.45 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 1,337 cases No different 1.92 per 1,000 likely 0.45 per 1,000 – 3.39 per 1,000 2.34 per 1,000
Kidney injury needing dialysis after surgery 734 cases No different 1.85 per 1,000 likely 0.24 per 1,000 – 3.47 per 1,000 1.67 per 1,000
Breathing failure after surgery 775 cases No different 9.91 per 1,000 likely 4.22 per 1,000 – 15.59 per 1,000 9.42 per 1,000
Blood clots in the lungs or legs after surgery 1,401 cases No different 2.65 per 1,000 likely 0.63 per 1,000 – 4.67 per 1,000 3.52 per 1,000
Sepsis after surgery 722 cases No different 4.31 per 1,000 likely 0.94 per 1,000 – 7.69 per 1,000 5.27 per 1,000
Surgical wound splitting open 368 cases No different 1.66 per 1,000 likely 0.17 per 1,000 – 3.14 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 1,076 cases No different 0.81 per 1,000 likely 0 per 1,000 – 1.77 per 1,000 1.06 per 1,000

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

2 better than the nation 3 no different
Measure CMS comparison This hospital National
Bloodstream infections from central lines (CLABSI) No different 0.77 likely 0.04 – 3.77 1
Urinary tract infections from catheters (CAUTI) No different 0.73 likely 0.04 – 3.57 1
Surgical site infections after colon surgery No different 0.57 likely 0.18 – 1.37 1
MRSA bloodstream infections Better 0 1
C. diff intestinal infections Better 0.45 likely 0.26 – 0.73 1

1 more measure had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

2 no different
Measure CMS comparison This hospital National
Readmitted after a heart attack 100 cases Too few cases 16% 14.4%
Readmitted after heart failure 552 cases Too few cases 23.3% 21.3%
Readmitted after pneumonia 602 cases Too few cases 18% 17.3%
Readmitted after COPD 207 cases Too few cases 20.2% 20%
Readmitted after hip or knee replacement 97 cases Too few cases 5.9% 5.8%
Days back in hospital after a heart attack 53 cases Too few cases 37.6 days per 100 —
Days back in hospital after heart failure 317 cases Too few cases -3.9 days per 100 —
Days back in hospital after pneumonia 350 cases Too few cases -8.6 days per 100 —
Unplanned visits after an outpatient colonoscopy 1,259 cases No different 12.4 per 1,000 likely 9.6 per 1,000 – 16.1 per 1,000 13 per 1,000
Unplanned visits after outpatient surgery 346 cases No different 1 likely 0.7 – 1.3 —

4 more measures had too few cases here to report.

Clinicians registered at this address

187 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry, plus 92 residents and trainees. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Internal Medicine 39
Pharmacist 27
Nurse Anesthetist, Certified Registered 22
Anesthesiology 15
Registered Nurse 8
Emergency Medicine 6
Acute Care 5
Hematology & Oncology 5
Adult Health 4
Anatomic Pathology & Clinical Pathology 4
Foot & Ankle Surgery 4
Surgery 4

First 12 alphabetically

Money from drug and device companies

Drug and device makers have to report what they pay teaching hospitals to CMS's Open Payments program. At many teaching hospitals most of it is research funding, or royalties for inventions the hospital licensed to a company. A payment on its own does not show a conflict of interest.

2025 total $36,758 general $36,758 · research $0
All years, 2019–2025 $273,552 74 reported payments
  • 2019 $54,264
  • 2020 $89,744
  • 2021 $67,729
  • 2022 $19,753
  • 2023 $4,807
  • 2024 $496
  • 2025 $36,758

General payments Research payments

What the 2025 general payments were for

Type of payment Amount Payments
Medical devices and supplies on long-term loan $36,758 7

Largest paying companies, 2025

Company Amount Payments
Medtronic, Inc. $25,936 1
Stryker Corporation $9,044 5
Smith+Nephew, Inc. $1,778 1

Amounts are as the paying companies reported them to CMS; Open Payments data retrieved 13 Sep 2026. Full record on CMS Open Payments.

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about The Jewish Hospital-Mercy Health

Is The Jewish Hospital-Mercy Health a good hospital?

The Jewish Hospital-Mercy Health has a CMS overall rating of 4 out of 5 stars. Of the 24 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 3 and worse on 2. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend The Jewish Hospital-Mercy Health?

74% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 772 completed HCAHPS surveys.

How long is the wait in the The Jewish Hospital-Mercy Health emergency room?

Emergency patients spend a median of 2 h 20 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with high patient volume, like this one, the median is 3 h 22 min. 1% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.

Does The Jewish Hospital-Mercy Health receive money from drug and device companies?

Drug and device makers reported $36,758 in payments to The Jewish Hospital-Mercy Health for 2025, under the federal Open Payments program. A payment on its own does not show a conflict of interest.