USCareCheck

CMS certification 360032

Grand Lake Health System

200 Saint Clair Street, Saint Marys, OH 45885

Acute Care Hospitals Emergency services Birthing-friendly

Grand Lake Health System has a CMS overall rating of 4 out of 5 stars. 66% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 13 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 1 and worse on none. Emergency patients spend a median of 2 h 29 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 4/5 CMS summary of quality measures
Would definitely recommend 66% US average 71%
Patient survey rating 4/5 246 completed surveys
Compared with the nation 0 worse 1 better of 13 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 246 completed surveys, 25% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
66%
OH 71% · US 71% · 4 of 5 stars
Rated the hospital 9 or 10 out of 10
71%
OH 73% · US 72% · 4 of 5 stars
Nurses always communicated well
83%
OH 81% · US 80% · 5 of 5 stars
Doctors always communicated well
76%
OH 79% · US 80% · 3 of 5 stars
Staff always explained new medicines
65%
OH 62% · US 62% · 3 of 5 stars
Given information about recovering at home
88%
OH 88% · US 86% · 4 of 5 stars
Room was always clean
78%
OH 74% · US 74% · 4 of 5 stars
Always quiet at night
61%
OH 57% · US 60% · 4 of 5 stars

This hospital Ohio average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as low; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital OH US
Median time in the emergency department before leaving Lower is better · 379 visits sampled · US median for EDs of the same volume: 2 h 3 min 2 h 29 min 2 h 38 min 2 h 42 min
Median time for psychiatric and mental health patients Lower is better · 12 visits sampled 3 h 54 min 4 h 8 min 4 h 17 min
Left before being seen Lower is better · 12,019 patients 0% 2% 2%
Stroke symptoms: brain scan read within 45 minutes Higher is better · 15 patients 93% 71% 69%

How Grand Lake Health System compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
Grand Lake Health SystemThis hospital4/566%2 h 29 min1 better
Paulding County HospitalSame ZIP area · PauldingNot rated73%1 h 14 minNo different
Van Wert County HospitalSame ZIP area · Van Wert5/566%2 h 33 min1 better
Blanchard Valley HospitalSame ZIP area · Findlay3/569%3 h 7 min3 better 2 worse
Mercer County Joint Township Community HospitalSame ZIP area · Coldwater3/578%1 h 55 min1 better
Institute for Orthopaedic SurgerySame ZIP area · LimaNot rated79%—1 worse

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 415 cases Too few cases 4.9% 3.9%
Heart failure 104 cases Too few cases 10.6% 11.1%
Pneumonia 129 cases Too few cases 16.7% 15.2%
Stroke 34 cases Too few cases 17% 11.9%
COPD 28 cases Too few cases 7.3% 8.6%

2 more measures had too few cases here to report.

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

11 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 1.01 likely 0.52 – 1.5 1
Pressure ulcers (bed sores) 551 cases No different 0.54 per 1,000 likely 0 per 1,000 – 1.79 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 902 cases No different 0.21 per 1,000 likely 0 per 1,000 – 0.44 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 873 cases No different 0.27 per 1,000 likely 0.05 per 1,000 – 0.48 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 98 cases No different 2.29 per 1,000 likely 0.57 per 1,000 – 4.01 per 1,000 2.34 per 1,000
Kidney injury needing dialysis after surgery 48 cases No different 1.66 per 1,000 likely 0 per 1,000 – 3.39 per 1,000 1.67 per 1,000
Breathing failure after surgery 50 cases No different 11.45 per 1,000 likely 1.61 per 1,000 – 21.28 per 1,000 9.42 per 1,000
Blood clots in the lungs or legs after surgery 114 cases No different 3.36 per 1,000 likely 0.77 per 1,000 – 5.95 per 1,000 3.52 per 1,000
Sepsis after surgery 29 cases No different 5.15 per 1,000 likely 0.84 per 1,000 – 9.45 per 1,000 5.27 per 1,000
Surgical wound splitting open 33 cases No different 1.73 per 1,000 likely 0.21 per 1,000 – 3.25 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 89 cases No different 1.03 per 1,000 likely 0 per 1,000 – 2.11 per 1,000 1.06 per 1,000

2 more measures had too few cases here to report.

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

1 no different
Measure CMS comparison This hospital National
C. diff intestinal infections No different 0 1

5 more measures had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

2 no different
Measure CMS comparison This hospital National
Readmitted after heart failure 127 cases Too few cases 21.1% 21.3%
Readmitted after pneumonia 129 cases Too few cases 17.1% 17.3%
Readmitted after COPD 45 cases Too few cases 19.4% 20%
Days back in hospital after heart failure 110 cases Too few cases -8.4 days per 100 —
Days back in hospital after pneumonia 132 cases Too few cases -16.9 days per 100 —
Unplanned visits after an outpatient colonoscopy 693 cases No different 12.4 per 1,000 likely 9.4 per 1,000 – 16.3 per 1,000 13 per 1,000
Unplanned visits after outpatient surgery 112 cases No different 1.1 likely 0.8 – 1.5 —

7 more measures had too few cases here to report.

Clinicians registered at this address

30 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Pharmacist 9
Dietitian, Registered 3
Emergency Medicine 3
Anesthesiology 2
Diagnostic Radiology 2
Family 2
Nurse Practitioner 2
Anatomic Pathology & Clinical Pathology 1
Athletic Trainer 1
Diabetes Educator 1
Neurology 1
Nurse Anesthetist, Certified Registered 1

First 12 alphabetically

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Grand Lake Health System

Is Grand Lake Health System a good hospital?

Grand Lake Health System has a CMS overall rating of 4 out of 5 stars. Of the 13 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 1 and worse on none. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Grand Lake Health System?

66% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 246 completed HCAHPS surveys.

How long is the wait in the Grand Lake Health System emergency room?

Emergency patients spend a median of 2 h 29 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with low patient volume, like this one, the median is 2 h 3 min. 0% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.