USCareCheck

CMS certification 360035

Mount Carmel East & West

6001 East Broad Street, Columbus, OH 43213

Acute Care Hospitals Emergency services Birthing-friendly

Mount Carmel East & West has a CMS overall rating of 2 out of 5 stars. 67% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 26 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 1 and worse on 4. Emergency patients spend a median of 2 h 27 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 2/5 CMS summary of quality measures
Would definitely recommend 67% US average 71%
Patient survey rating 2/5 1,128 completed surveys
Compared with the nation 4 worse 1 better of 26 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 1,128 completed surveys, 17% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
67%
OH 71% · US 71% · 3 of 5 stars
Rated the hospital 9 or 10 out of 10
67%
OH 73% · US 72% · 3 of 5 stars
Nurses always communicated well
73%
OH 81% · US 80% · 2 of 5 stars
Doctors always communicated well
75%
OH 79% · US 80% · 2 of 5 stars
Staff always explained new medicines
55%
OH 62% · US 62% · 2 of 5 stars
Given information about recovering at home
85%
OH 88% · US 86% · 3 of 5 stars
Room was always clean
62%
OH 74% · US 74% · 2 of 5 stars
Always quiet at night
52%
OH 57% · US 60% · 3 of 5 stars

This hospital Ohio average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as very high; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital OH US
Median time in the emergency department before leaving Lower is better · 692 visits sampled · US median for EDs of the same volume: 3 h 21 min 2 h 27 min 2 h 38 min 2 h 42 min
Median time for psychiatric and mental health patients Lower is better · 33 visits sampled 5 h 10 min 4 h 8 min 4 h 17 min
Left before being seen Lower is better · 135,393 patients 2% 2% 2%
Stroke symptoms: brain scan read within 45 minutes Higher is better · 13 patients 77% 71% 69%
Severe sepsis and septic shock: all recommended care given Higher is better · 130 patients 68% 63% 65%

How Mount Carmel East & West compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
Mount Carmel East & WestThis hospital2/567%2 h 27 min1 better 4 worse
Riverside Methodist HospitalSame city4/576%3 h 50 min8 better
Grant Medical CenterSame city2/570%2 h 38 min3 better 3 worse
Ohio State University State Health SystemSame city3/574%5 h 17 min5 better 1 worse
Doctors HospitalSame city4/568%2 h 58 min3 better
Diley Ridge Medical CenterSame county · Canal WinchesterNot rated85%1 h 49 min—

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict. All hospitals in Columbus.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 6,034 cases Too few cases 4.3% 3.9%
Heart attack 223 cases Too few cases 12.1% 11.9%
Heart failure 578 cases Too few cases 11.3% 11.1%
Pneumonia 550 cases Too few cases 16.3% 15.2%
Stroke 678 cases Too few cases 11.5% 11.9%
COPD 146 cases Too few cases 10.7% 8.6%
Heart bypass surgery (CABG) 58 cases Too few cases 3.3% 2.4%

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

12 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 1.14 likely 0.86 – 1.42 1
After hip or knee replacement 31 cases Too few cases 4.2% 4.1%
Deaths after a serious but treatable surgical complication 130 cases No different 165.88 per 1,000 likely 126.33 per 1,000 – 205.43 per 1,000 173.3 per 1,000
Pressure ulcers (bed sores) 6,890 cases No different 0.53 per 1,000 likely 0 per 1,000 – 1.1 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 7,951 cases No different 0.35 per 1,000 likely 0.17 per 1,000 – 0.54 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 8,215 cases No different 0.33 per 1,000 likely 0.15 per 1,000 – 0.52 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 1,960 cases No different 2.83 per 1,000 likely 1.43 per 1,000 – 4.23 per 1,000 2.34 per 1,000
Kidney injury needing dialysis after surgery 763 cases No different 2.28 per 1,000 likely 0.8 per 1,000 – 3.76 per 1,000 1.67 per 1,000
Breathing failure after surgery 794 cases No different 8.64 per 1,000 likely 2.93 per 1,000 – 14.35 per 1,000 9.42 per 1,000
Blood clots in the lungs or legs after surgery 2,071 cases No different 4.36 per 1,000 likely 2.49 per 1,000 – 6.24 per 1,000 3.52 per 1,000
Sepsis after surgery 739 cases No different 6.97 per 1,000 likely 3.66 per 1,000 – 10.29 per 1,000 5.27 per 1,000
Surgical wound splitting open 478 cases No different 1.82 per 1,000 likely 0.4 per 1,000 – 3.24 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 1,987 cases No different 1.93 per 1,000 likely 1.03 per 1,000 – 2.83 per 1,000 1.06 per 1,000

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

1 better than the nation 4 no different
Measure CMS comparison This hospital National
Bloodstream infections from central lines (CLABSI) No different 1.28 likely 0.77 – 2.01 1
Urinary tract infections from catheters (CAUTI) No different 1.11 likely 0.72 – 1.66 1
Surgical site infections after colon surgery No different 1.71 likely 0.97 – 2.8 1
MRSA bloodstream infections No different 1.12 likely 0.59 – 1.94 1
C. diff intestinal infections Better 0.3 likely 0.18 – 0.46 1

1 more measure had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

4 no different
Measure CMS comparison This hospital National
Readmitted after a heart attack 521 cases Too few cases 13.2% 14.4%
Readmitted after heart failure 1,436 cases Too few cases 19.2% 21.3%
Readmitted after pneumonia 1,288 cases Too few cases 15.1% 17.3%
Readmitted after COPD 457 cases Too few cases 19.6% 20%
Readmitted after heart bypass surgery 116 cases Too few cases 9.6% 11%
Readmitted after hip or knee replacement 27 cases Too few cases 6.3% 5.8%
Days back in hospital after a heart attack 225 cases Too few cases 15.7 days per 100 —
Days back in hospital after heart failure 665 cases Too few cases 7.8 days per 100 —
Days back in hospital after pneumonia 548 cases Too few cases -0.2 days per 100 —
Unplanned visits after an outpatient colonoscopy 884 cases No different 12.9 per 1,000 likely 9.8 per 1,000 – 16.9 per 1,000 13 per 1,000
Hospital admissions during outpatient chemotherapy 30 cases No different 9.9 per 100 likely 6.7 per 100 – 14.5 per 100 10.7 per 100
ER visits during outpatient chemotherapy 30 cases No different 5.5 per 100 likely 3.5 per 100 – 8.5 per 100 5.4 per 100
Unplanned visits after outpatient surgery 567 cases No different 0.9 likely 0.7 – 1.1 —

1 more measure had too few cases here to report.

Clinicians registered at this address

151 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Acute Care 24
Emergency Medicine 14
Physician Assistant 12
Anesthesiology 9
Family 9
Internal Medicine 9
Nurse Anesthetist, Certified Registered 8
Pharmacist 7
Nurse Practitioner 6
Critical Care Medicine 4
Diagnostic Radiology 4
Neonatal 4

First 12 alphabetically

Money from drug and device companies

Drug and device makers have to report what they pay teaching hospitals to CMS's Open Payments program. At many teaching hospitals most of it is research funding, or royalties for inventions the hospital licensed to a company. A payment on its own does not show a conflict of interest.

2025 total $184,663 general $19,652 · research $165,011
All years, 2019–2025 $1.1M 255 reported payments
Studies funded, 2025 8 6 companies paid in total
  • 2019 $386,213
  • 2020 $71,134
  • 2021 $112,055
  • 2022 $165,631
  • 2023 $122,640
  • 2024 $39,161
  • 2025 $184,663

General payments Research payments

What the 2025 general payments were for

Type of payment Amount Payments
Space rental and facility fees $17,152 4
Grants $2,500 1

Largest paying companies, 2025

Company Amount Payments
Medtronic, Inc. $110,770 12
Prytime Medical Devices, Inc. $48,101 4
Edwards Lifesciences Corporation $20,279 10
Medical Device Business Services, Inc. $2,500 1
MicroPort Orthopedics Inc $2,314 1
Genzyme Corporation $700 1

Largest research studies funded here, 2025

Study Amount
Partial REBOA Outcomes Multicenter Prospective PROMPT Study Prytime Medical Devices, Inc. $48,101
ALLEVIATE-HF Medtronic, Inc. $45,726
PulseSelect Registry Medtronic, Inc. $45,490
Partner3 2015-08 Edwards Lifesciences Corporation $12,916
Global Symplicity Registry Define Medtronic, Inc. $5,415
The PROGRESS Trial 2021-01 Edwards Lifesciences Corporation $3,902
Early-TAVR Trial #2016-07 Edwards Lifesciences Corporation $2,961
THE ENCIRCLE Trial (#2018-19) Edwards Lifesciences Corporation $500

Amounts are as the paying companies reported them to CMS; Open Payments data retrieved 13 Sep 2026. Full record on CMS Open Payments.

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Mount Carmel East & West

Is Mount Carmel East & West a good hospital?

Mount Carmel East & West has a CMS overall rating of 2 out of 5 stars. Of the 26 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 1 and worse on 4. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Mount Carmel East & West?

67% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 1,128 completed HCAHPS surveys.

How long is the wait in the Mount Carmel East & West emergency room?

Emergency patients spend a median of 2 h 27 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with very high patient volume, like this one, the median is 3 h 21 min. 2% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.

Does Mount Carmel East & West receive money from drug and device companies?

Drug and device makers reported $184,663 in payments to Mount Carmel East & West for 2025, most of it research funding, under the federal Open Payments program. A payment on its own does not show a conflict of interest.