USCareCheck

CMS certification 360048

University of Toledo Medical Center

3000 Arlington Avenue, Toledo, OH 43614

Acute Care Hospitals Emergency services

University of Toledo Medical Center has a CMS overall rating of 3 out of 5 stars. 66% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 24 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 1 and worse on 1. Emergency patients spend a median of 2 h 51 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 3/5 CMS summary of quality measures
Would definitely recommend 66% US average 71%
Patient survey rating 3/5 1,136 completed surveys
Compared with the nation 1 worse 1 better of 24 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 1,136 completed surveys, 21% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
66%
OH 71% · US 71% · 3 of 5 stars
Rated the hospital 9 or 10 out of 10
68%
OH 73% · US 72% · 3 of 5 stars
Nurses always communicated well
80%
OH 81% · US 80% · 4 of 5 stars
Doctors always communicated well
74%
OH 79% · US 80% · 2 of 5 stars
Staff always explained new medicines
56%
OH 62% · US 62% · 2 of 5 stars
Given information about recovering at home
86%
OH 88% · US 86% · 3 of 5 stars
Room was always clean
67%
OH 74% · US 74% · 3 of 5 stars
Always quiet at night
55%
OH 57% · US 60% · 3 of 5 stars

This hospital Ohio average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as medium; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital OH US
Median time in the emergency department before leaving Lower is better · 377 visits sampled · US median for EDs of the same volume: 2 h 45 min 2 h 51 min 2 h 38 min 2 h 42 min
Median time for psychiatric and mental health patients Lower is better · 15 visits sampled 3 h 39 min 4 h 8 min 4 h 17 min
Left before being seen Lower is better · 24,697 patients 3% 2% 2%
Severe sepsis and septic shock: all recommended care given Higher is better · 78 patients 72% 63% 65%

How University of Toledo Medical Center compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
University of Toledo Medical CenterThis hospital3/566%2 h 51 min1 better 1 worse
Mercy St Vincent Medical CenterSame city3/569%2 h 36 min1 better 2 worse
Promedica Toledo HospitalSame city4/569%3 h6 better 1 worse
Bay Park Community HospitalSame county · Oregon3/574%2 h 11 min2 better 2 worse

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict. All hospitals in Toledo.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 2,059 cases Too few cases 4.3% 3.9%
Heart attack 82 cases Too few cases 12% 11.9%
Heart failure 162 cases Too few cases 10% 11.1%
Pneumonia 151 cases Too few cases 15.9% 15.2%
Stroke 205 cases Too few cases 12.8% 11.9%
COPD 68 cases Too few cases 8.1% 8.6%

1 more measure had too few cases here to report.

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

2 worse than the nation 10 no different
Measure CMS comparison This hospital National
Serious complications, combined measure Worse 1.54 likely 1.18 – 1.89 1
After hip or knee replacement 28 cases Too few cases 5% 4.1%
Deaths after a serious but treatable surgical complication 48 cases No different 164.71 per 1,000 likely 108.23 per 1,000 – 221.2 per 1,000 173.3 per 1,000
Pressure ulcers (bed sores) 2,987 cases Worse 1.88 per 1,000 likely 1.12 per 1,000 – 2.64 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 3,391 cases No different 0.23 per 1,000 likely 0.01 per 1,000 – 0.44 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 3,505 cases No different 0.35 per 1,000 likely 0.15 per 1,000 – 0.56 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 1,007 cases No different 2.54 per 1,000 likely 1.1 per 1,000 – 3.98 per 1,000 2.34 per 1,000
Kidney injury needing dialysis after surgery 228 cases No different 2.79 per 1,000 likely 1.14 per 1,000 – 4.44 per 1,000 1.67 per 1,000
Breathing failure after surgery 329 cases No different 14.91 per 1,000 likely 7.35 per 1,000 – 22.48 per 1,000 9.42 per 1,000
Blood clots in the lungs or legs after surgery 1,053 cases No different 3.78 per 1,000 likely 1.6 per 1,000 – 5.95 per 1,000 3.52 per 1,000
Sepsis after surgery 290 cases No different 4.18 per 1,000 likely 0.3 per 1,000 – 8.05 per 1,000 5.27 per 1,000
Surgical wound splitting open 374 cases No different 1.56 per 1,000 likely 0.12 per 1,000 – 3.01 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 933 cases No different 0.86 per 1,000 likely 0 per 1,000 – 1.84 per 1,000 1.06 per 1,000

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

1 better than the nation 4 no different
Measure CMS comparison This hospital National
Bloodstream infections from central lines (CLABSI) No different 0.22 likely 0.01 – 1.06 1
Urinary tract infections from catheters (CAUTI) No different 0.34 likely 0.06 – 1.11 1
Surgical site infections after colon surgery No different 0.72 likely 0.12 – 2.38 1
MRSA bloodstream infections No different 0.63 likely 0.16 – 1.72 1
C. diff intestinal infections Better 0.38 likely 0.21 – 0.63 1

1 more measure had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

4 no different
Measure CMS comparison This hospital National
Readmitted after a heart attack 167 cases Too few cases 14.2% 14.4%
Readmitted after heart failure 449 cases Too few cases 21.5% 21.3%
Readmitted after pneumonia 426 cases Too few cases 18.2% 17.3%
Readmitted after COPD 196 cases Too few cases 19.5% 20%
Readmitted after heart bypass surgery 32 cases Too few cases 11.9% 11%
Readmitted after hip or knee replacement 25 cases Too few cases 5.5% 5.8%
Days back in hospital after a heart attack 83 cases Too few cases 24.6 days per 100 —
Days back in hospital after heart failure 191 cases Too few cases 23.4 days per 100 —
Days back in hospital after pneumonia 169 cases Too few cases 51.6 days per 100 —
Unplanned visits after an outpatient colonoscopy 410 cases No different 13.5 per 1,000 likely 9.9 per 1,000 – 18 per 1,000 13 per 1,000
Hospital admissions during outpatient chemotherapy 166 cases No different 10.3 per 100 likely 7.8 per 100 – 13.7 per 100 10.7 per 100
ER visits during outpatient chemotherapy 166 cases No different 4.8 per 100 likely 3.3 per 100 – 7.1 per 100 5.4 per 100
Unplanned visits after outpatient surgery 386 cases No different 1.1 likely 0.8 – 1.4 —

1 more measure had too few cases here to report.

Clinicians registered at this address

467 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry, plus 245 residents and trainees. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Pharmacist 80
Physician Assistant 62
Emergency Medicine 34
Family 34
Anesthesiology 23
Anesthesiologist Assistant 16
Surgery 15
Anatomic Pathology & Clinical Pathology 13
Internal Medicine 13
Hospitalist 12
Dietitian, Registered 11
Cardiovascular Disease 7

First 12 alphabetically

Money from drug and device companies

Drug and device makers have to report what they pay teaching hospitals to CMS's Open Payments program. At many teaching hospitals most of it is research funding, or royalties for inventions the hospital licensed to a company. A payment on its own does not show a conflict of interest.

2025 total $176,628 general $59,161 · research $117,467
All years, 2019–2025 $1.9M 453 reported payments
Studies funded, 2025 1 9 companies paid in total
  • 2019 $434,548
  • 2020 $198,840
  • 2021 $276,858
  • 2022 $129,841
  • 2023 $471,130
  • 2024 $184,984
  • 2025 $176,628

General payments Research payments

What the 2025 general payments were for

Type of payment Amount Payments
Medical devices and supplies on long-term loan $39,745 6
Space rental and facility fees $10,000 2
Gifts $7,500 1
Debt forgiveness $1,175 2
Speaking, teaching and other services $550 2
Food and beverage $190 1

Largest paying companies, 2025

Company Amount Payments
ANI Pharmaceuticals, Inc. $117,467 1
AngioDynamics, Inc. $30,000 1
Takeda Pharmaceuticals U.S.A., Inc. $10,000 2
Stryker Corporation $9,415 4
Arjo Inc. $7,500 1
Fisher Scientific Company L.L.C. $1,175 2
Pinnacle Biologics, Inc $550 2
Teleflex LLC $330 1

Largest research studies funded here, 2025

Study Amount
IIR Study ANI Pharmaceuticals, Inc. $117,467

Amounts are as the paying companies reported them to CMS; Open Payments data retrieved 13 Sep 2026. Full record on CMS Open Payments.

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about University of Toledo Medical Center

Is University of Toledo Medical Center a good hospital?

University of Toledo Medical Center has a CMS overall rating of 3 out of 5 stars. Of the 24 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 1 and worse on 1. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend University of Toledo Medical Center?

66% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 1,136 completed HCAHPS surveys.

How long is the wait in the University of Toledo Medical Center emergency room?

Emergency patients spend a median of 2 h 51 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with medium patient volume, like this one, the median is 2 h 45 min. 3% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.

Does University of Toledo Medical Center receive money from drug and device companies?

Drug and device makers reported $176,628 in payments to University of Toledo Medical Center for 2025, most of it research funding, under the federal Open Payments program. A payment on its own does not show a conflict of interest.