USCareCheck

CMS certification 410004

Roger Williams Medical Center

825 Chalkstone Avenue, Providence, RI 02908

Acute Care Hospitals Emergency services

Roger Williams Medical Center has a CMS overall rating of 3 out of 5 stars. 60% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 18 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 2 and worse on none. Emergency patients spend a median of 3 h 32 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 3/5 CMS summary of quality measures
Would definitely recommend 60% US average 71%
Patient survey rating 2/5 353 completed surveys
Compared with the nation 0 worse 2 better of 18 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 353 completed surveys, 17% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
60%
RI 70% · US 71% · 2 of 5 stars
Rated the hospital 9 or 10 out of 10
60%
RI 69% · US 72% · 2 of 5 stars
Nurses always communicated well
72%
RI 80% · US 80% · 2 of 5 stars
Doctors always communicated well
77%
RI 79% · US 80% · 2 of 5 stars
Staff always explained new medicines
55%
RI 61% · US 62% · 2 of 5 stars
Given information about recovering at home
86%
RI 87% · US 86% · 3 of 5 stars
Room was always clean
74%
RI 74% · US 74% · 4 of 5 stars
Always quiet at night
47%
RI 50% · US 60% · 2 of 5 stars

This hospital Rhode Island average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as medium; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital RI US
Median time in the emergency department before leaving Lower is better · 355 visits sampled · US median for EDs of the same volume: 2 h 45 min 3 h 32 min 3 h 43 min 2 h 42 min
Median time for psychiatric and mental health patients Lower is better · 78 visits sampled 6 h 12 min 5 h 16 min 4 h 17 min
Left before being seen Lower is better · 30,787 patients 5% 4% 2%
Severe sepsis and septic shock: all recommended care given Higher is better · 134 patients 73% 64% 65%

How Roger Williams Medical Center compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
Roger Williams Medical CenterThis hospital3/560%3 h 32 min2 better
Providence VA Medical CenterSame city4/578%—2 worse
The Miriam HospitalSame city4/572%4 h 54 min6 better
Women & Infants Hospital of Rhode IslandSame city4/571%3 h 54 min1 better
Rhode Island HospitalSame city4/569%4 h 18 min3 better 2 worse
Our Lady of Fatima HospitalSame county · North Providence3/569%3 h 13 min1 better

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict. All hospitals in Providence.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 924 cases Too few cases 4% 3.9%
Heart failure 72 cases Too few cases 10% 11.1%
Pneumonia 122 cases Too few cases 12.5% 15.2%
Stroke 27 cases Too few cases 9.5% 11.9%
COPD 37 cases Too few cases 10% 8.6%

2 more measures had too few cases here to report.

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

11 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 0.87 likely 0.44 – 1.31 1
Pressure ulcers (bed sores) 1,227 cases No different 0.38 per 1,000 likely 0 per 1,000 – 1.43 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 1,566 cases No different 0.33 per 1,000 likely 0.1 per 1,000 – 0.56 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 1,632 cases No different 0.3 per 1,000 likely 0.09 per 1,000 – 0.51 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 203 cases No different 2.18 per 1,000 likely 0.5 per 1,000 – 3.86 per 1,000 2.34 per 1,000
Kidney injury needing dialysis after surgery 88 cases No different 1.62 per 1,000 likely 0 per 1,000 – 3.32 per 1,000 1.67 per 1,000
Breathing failure after surgery 89 cases No different 7.38 per 1,000 likely 0 per 1,000 – 16.41 per 1,000 9.42 per 1,000
Blood clots in the lungs or legs after surgery 211 cases No different 3.1 per 1,000 likely 0.61 per 1,000 – 5.59 per 1,000 3.52 per 1,000
Sepsis after surgery 84 cases No different 5.25 per 1,000 likely 1.26 per 1,000 – 9.24 per 1,000 5.27 per 1,000
Surgical wound splitting open 90 cases No different 1.7 per 1,000 likely 0.2 per 1,000 – 3.21 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 328 cases No different 0.96 per 1,000 likely 0 per 1,000 – 2 per 1,000 1.06 per 1,000

2 more measures had too few cases here to report.

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

1 better than the nation 4 no different
Measure CMS comparison This hospital National
Bloodstream infections from central lines (CLABSI) No different 0 1
Urinary tract infections from catheters (CAUTI) No different 0 1
Surgical site infections after colon surgery No different 0 1
MRSA bloodstream infections No different 1.59 likely 0.27 – 5.24 1
C. diff intestinal infections Better 0.41 likely 0.13 – 0.99 1

1 more measure had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

4 no different
Measure CMS comparison This hospital National
Readmitted after heart failure 209 cases Too few cases 21.1% 21.3%
Readmitted after pneumonia 294 cases Too few cases 17.9% 17.3%
Readmitted after COPD 135 cases Too few cases 19.2% 20%
Days back in hospital after heart failure 84 cases Too few cases 11.7 days per 100 —
Days back in hospital after pneumonia 121 cases Too few cases -35.1 days per 100 —
Unplanned visits after an outpatient colonoscopy 425 cases No different 13 per 1,000 likely 9.6 per 1,000 – 17.1 per 1,000 13 per 1,000
Hospital admissions during outpatient chemotherapy 95 cases No different 10.2 per 100 likely 7.4 per 100 – 14 per 100 10.7 per 100
ER visits during outpatient chemotherapy 95 cases No different 5.5 per 100 likely 3.6 per 100 – 8 per 100 5.4 per 100
Unplanned visits after outpatient surgery 117 cases No different 1 likely 0.7 – 1.4 —

5 more measures had too few cases here to report.

Clinicians registered at this address

232 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry, plus 21 residents and trainees. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Internal Medicine 103
Physician Assistant 14
Clinical 11
Nurse Anesthetist, Certified Registered 10
Anesthesiology 9
Emergency Medicine 9
Family 5
Hematology & Oncology 5
Anatomic Pathology & Clinical Pathology 4
Addiction (Substance Use Disorder) 3
Dietitian, Registered 3
Foot & Ankle Surgery 3

First 12 alphabetically

Money from drug and device companies

Drug and device makers have to report what they pay teaching hospitals to CMS's Open Payments program. At many teaching hospitals most of it is research funding, or royalties for inventions the hospital licensed to a company. A payment on its own does not show a conflict of interest.

2025 total $993,225 general $993,225 · research $0
All years, 2019–2025 $2.3M 83 reported payments
  • 2019 $163,695
  • 2020 $169,668
  • 2021 $547,016
  • 2022 $386,838
  • 2023 $18,293
  • 2024 $19,886
  • 2025 $993,225

General payments Research payments

What the 2025 general payments were for

Type of payment Amount Payments
Debt forgiveness $993,225 23

Largest paying companies, 2025

Company Amount Payments
Johnson & Johnson Health Care Systems Inc. $317,884 3
Zimmer Biomet Holdings, Inc. $276,826 1
Stryker Corporation $129,026 2
Arthrex, Inc. $97,041 5
Smith+Nephew, Inc. $57,646 2
Penumbra, Inc. $41,816 1
Advanced Sterilization Products Services Inc. $25,755 3
Central Admixture Pharmacy Services, Inc. $25,669 1

Amounts are as the paying companies reported them to CMS; Open Payments data retrieved 13 Sep 2026. Full record on CMS Open Payments.

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Roger Williams Medical Center

Is Roger Williams Medical Center a good hospital?

Roger Williams Medical Center has a CMS overall rating of 3 out of 5 stars. Of the 18 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 2 and worse on none. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Roger Williams Medical Center?

60% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 353 completed HCAHPS surveys.

How long is the wait in the Roger Williams Medical Center emergency room?

Emergency patients spend a median of 3 h 32 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with medium patient volume, like this one, the median is 2 h 45 min. 5% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.

Does Roger Williams Medical Center receive money from drug and device companies?

Drug and device makers reported $993,225 in payments to Roger Williams Medical Center for 2025, under the federal Open Payments program. A payment on its own does not show a conflict of interest.