USCareCheck

CMS certification 41005F

Providence VA Medical Center

830 Chalkstone Avenue, Providence, RI 02908

Acute Care - Veterans Administration Emergency services

Providence VA Medical Center has a CMS overall rating of 4 out of 5 stars. 78% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 13 death, complication, infection and readmission measures CMS could compare, it does better than the nation on none and worse on 2.

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 4/5 CMS summary of quality measures
Would definitely recommend 78% US average 71%
Patient survey rating 4/5 515 completed surveys
Compared with the nation 2 worse 0 better of 13 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 515 completed surveys, 39% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
78%
RI 70% · US 71% · 4 of 5 stars
Rated the hospital 9 or 10 out of 10
83%
RI 69% · US 72% · 4 of 5 stars
Nurses always communicated well
87%
RI 80% · US 80% · 5 of 5 stars
Doctors always communicated well
86%
RI 79% · US 80% · 4 of 5 stars
Staff always explained new medicines
74%
RI 61% · US 62% · 4 of 5 stars
Given information about recovering at home
87%
RI 87% · US 86% · 4 of 5 stars
Room was always clean
78%
RI 74% · US 74% · 4 of 5 stars
Always quiet at night
51%
RI 50% · US 60% · 3 of 5 stars

This hospital Rhode Island average US average

How Providence VA Medical Center compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
Providence VA Medical CenterThis hospital4/578%—2 worse
Roger Williams Medical CenterSame city3/560%3 h 32 min2 better
The Miriam HospitalSame city4/572%4 h 54 min6 better
Women & Infants Hospital of Rhode IslandSame city4/571%3 h 54 min1 better
Rhode Island HospitalSame city4/569%4 h 18 min3 better 2 worse
Our Lady of Fatima HospitalSame county · North Providence3/569%3 h 13 min1 better

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict. All hospitals in Providence.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 1,103 cases Too few cases 3.6% 3.9%
Heart attack 52 cases Too few cases 10.9% 11.9%
Heart failure 366 cases Too few cases 10.3% 11.1%
Pneumonia 173 cases Too few cases 13.9% 15.2%
COPD 251 cases Too few cases 7.3% 8.6%

2 more measures had too few cases here to report.

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

11 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 0.85 likely 0.44 – 1.26 1
After hip or knee replacement 73 cases Too few cases 4% 4.1%
Pressure ulcers (bed sores) 3,057 cases No different 0.3 per 1,000 likely 0 per 1,000 – 1.22 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 4,618 cases No different 0.25 per 1,000 likely 0.03 per 1,000 – 0.48 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 4,687 cases No different 0.37 per 1,000 likely 0.16 per 1,000 – 0.57 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 427 cases No different 2.4 per 1,000 likely 0.75 per 1,000 – 4.05 per 1,000 2.34 per 1,000
Kidney injury needing dialysis after surgery 278 cases No different 1.6 per 1,000 likely 0 per 1,000 – 3.3 per 1,000 1.67 per 1,000
Breathing failure after surgery 284 cases No different 6.98 per 1,000 likely 0 per 1,000 – 15.76 per 1,000 9.42 per 1,000
Blood clots in the lungs or legs after surgery 418 cases No different 3.63 per 1,000 likely 1.12 per 1,000 – 6.15 per 1,000 3.52 per 1,000
Sepsis after surgery 241 cases No different 4.77 per 1,000 likely 0.62 per 1,000 – 8.91 per 1,000 5.27 per 1,000
Surgical wound splitting open 64 cases No different 2.07 per 1,000 likely 0.55 per 1,000 – 3.59 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 463 cases No different 1 per 1,000 likely 0 per 1,000 – 2.06 per 1,000 1.06 per 1,000

1 more measure had too few cases here to report.

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

2 no different
Measure CMS comparison This hospital National
Bloodstream infections from central lines (CLABSI) No different 0 1
Urinary tract infections from catheters (CAUTI) No different 0 1

4 more measures had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

Measure CMS comparison This hospital National
Readmitted after heart failure 276 cases Too few cases 22% 21.3%
Readmitted after pneumonia 142 cases Too few cases 18.8% 17.3%
Readmitted after COPD 223 cases Too few cases 21% 20%
Readmitted after hip or knee replacement 74 cases Too few cases 5.8% 5.8%
Days back in hospital after heart failure 428 cases Too few cases 29.5 days per 100 —
Days back in hospital after pneumonia 205 cases Too few cases 10.5 days per 100 —

8 more measures had too few cases here to report.

Clinicians registered at this address

414 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Clinical 88
Pharmacist 43
Internal Medicine 25
Registered Nurse 25
Ambulatory Care 14
Psychologist 9
Acute Care 8
Addiction (Substance Use Disorder) 8
Family 8
Nurse Practitioner 8
Pharmacist Clinician (PhC)/ Clinical Pharmacy Specialist 8
Physical Therapist 8

First 12 alphabetically

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Providence VA Medical Center

Is Providence VA Medical Center a good hospital?

Providence VA Medical Center has a CMS overall rating of 4 out of 5 stars. Of the 13 death, complication, infection and readmission measures CMS could compare, it does better than the nation on none and worse on 2. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Providence VA Medical Center?

78% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 515 completed HCAHPS surveys.

Does Providence VA Medical Center have an emergency room?

Yes. CMS lists emergency services at Providence VA Medical Center.