USCareCheck

CMS certification 420103

Pelham Medical Center

250 Westmoreland Road, Greer, SC 29651

Acute Care Hospitals Emergency services

Pelham Medical Center has a CMS overall rating of 5 out of 5 stars. 85% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 15 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 1 and worse on 1. Emergency patients spend a median of 2 h 57 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 5/5 CMS summary of quality measures
Would definitely recommend 85% US average 71%
Patient survey rating 4/5 543 completed surveys
Compared with the nation 1 worse 1 better of 15 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 543 completed surveys, 32% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
85%
SC 70% · US 71% · 5 of 5 stars
Rated the hospital 9 or 10 out of 10
85%
SC 72% · US 72% · 5 of 5 stars
Nurses always communicated well
87%
SC 81% · US 80% · 5 of 5 stars
Doctors always communicated well
86%
SC 81% · US 80% · 4 of 5 stars
Staff always explained new medicines
65%
SC 63% · US 62% · 3 of 5 stars
Given information about recovering at home
91%
SC 87% · US 86% · 4 of 5 stars
Room was always clean
83%
SC 71% · US 74% · 5 of 5 stars
Always quiet at night
68%
SC 62% · US 60% · 4 of 5 stars

This hospital South Carolina average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as medium; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital SC US
Median time in the emergency department before leaving Lower is better · 380 visits sampled · US median for EDs of the same volume: 2 h 45 min 2 h 57 min 2 h 38 min 2 h 42 min
Median time for psychiatric and mental health patients Lower is better · 11 visits sampled 9 h 49 min 4 h 4 min 4 h 17 min
Left before being seen Lower is better · 38,745 patients 2% 2% 2%
Stroke symptoms: brain scan read within 45 minutes Higher is better · 25 patients 76% 72% 69%
Severe sepsis and septic shock: all recommended care given Higher is better · 115 patients 68% 63% 65%

How Pelham Medical Center compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
Pelham Medical CenterThis hospital5/585%2 h 57 min1 better 1 worse
Prisma Health Hillcrest HospitalSame county · Simpsonville4/571%2 h 55 min1 better
Prisma Health Patewood HospitalSame county · Greenville5/581%—1 better
Prisma Health Greenville Memorial HospitalSame county · Greenville4/569%3 h 54 min6 better
St Francis-DowntownSame county · Greenville4/577%2 h 43 min4 better 1 worse
Self Regional HealthcareSame ZIP area · Greenwood4/572%3 h 19 min4 better 1 worse

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict. All hospitals in Greer.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 1,103 cases Too few cases 3.7% 3.9%
Heart failure 94 cases Too few cases 9.2% 11.1%
Pneumonia 173 cases Too few cases 13% 15.2%
Stroke 60 cases Too few cases 17.3% 11.9%
COPD 46 cases Too few cases 7.4% 8.6%

2 more measures had too few cases here to report.

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

11 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 0.92 likely 0.48 – 1.37 1
Pressure ulcers (bed sores) 1,362 cases No different 0.42 per 1,000 likely 0 per 1,000 – 1.53 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 1,766 cases No different 0.2 per 1,000 likely 0 per 1,000 – 0.43 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 1,706 cases No different 0.3 per 1,000 likely 0.09 per 1,000 – 0.51 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 473 cases No different 2.41 per 1,000 likely 0.76 per 1,000 – 4.05 per 1,000 2.34 per 1,000
Kidney injury needing dialysis after surgery 313 cases No different 1.63 per 1,000 likely 0 per 1,000 – 3.34 per 1,000 1.67 per 1,000
Breathing failure after surgery 311 cases No different 9.26 per 1,000 likely 0.41 per 1,000 – 18.11 per 1,000 9.42 per 1,000
Blood clots in the lungs or legs after surgery 480 cases No different 3.73 per 1,000 likely 1.33 per 1,000 – 6.12 per 1,000 3.52 per 1,000
Sepsis after surgery 281 cases No different 4.71 per 1,000 likely 0.59 per 1,000 – 8.83 per 1,000 5.27 per 1,000
Surgical wound splitting open 184 cases No different 1.72 per 1,000 likely 0.21 per 1,000 – 3.24 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 272 cases No different 0.99 per 1,000 likely 0 per 1,000 – 2.06 per 1,000 1.06 per 1,000

2 more measures had too few cases here to report.

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

3 no different
Measure CMS comparison This hospital National
Bloodstream infections from central lines (CLABSI) No different 0 1
Surgical site infections after colon surgery No different 0.42 likely 0.02 – 2.09 1
C. diff intestinal infections No different 0 1

3 more measures had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

2 no different
Measure CMS comparison This hospital National
Readmitted after heart failure 158 cases Too few cases 19.6% 21.3%
Readmitted after pneumonia 232 cases Too few cases 16.1% 17.3%
Readmitted after COPD 113 cases Too few cases 18.9% 20%
Days back in hospital after heart failure 104 cases Too few cases -2.6 days per 100 —
Days back in hospital after pneumonia 177 cases Too few cases -14.8 days per 100 —
Unplanned visits after an outpatient colonoscopy 285 cases No different 13.1 per 1,000 likely 9.9 per 1,000 – 17.4 per 1,000 13 per 1,000
Unplanned visits after outpatient surgery 383 cases No different 1.1 likely 0.9 – 1.5 —

7 more measures had too few cases here to report.

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Pelham Medical Center

Is Pelham Medical Center a good hospital?

Pelham Medical Center has a CMS overall rating of 5 out of 5 stars. Of the 15 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 1 and worse on 1. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Pelham Medical Center?

85% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 543 completed HCAHPS surveys.

How long is the wait in the Pelham Medical Center emergency room?

Emergency patients spend a median of 2 h 57 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with medium patient volume, like this one, the median is 2 h 45 min. 2% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.