USCareCheck

CMS certification 42029F

Charleston VA Medical Center

109 Bee Street, Charleston, SC 29401

Acute Care - Veterans Administration Emergency services

Charleston VA Medical Center has a CMS overall rating of 5 out of 5 stars. 81% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 15 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 2 and worse on 1.

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 5/5 CMS summary of quality measures
Would definitely recommend 81% US average 71%
Patient survey rating 4/5 892 completed surveys
Compared with the nation 1 worse 2 better of 15 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 892 completed surveys, 28% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
81%
SC 70% · US 71% · 5 of 5 stars
Rated the hospital 9 or 10 out of 10
81%
SC 72% · US 72% · 4 of 5 stars
Nurses always communicated well
83%
SC 81% · US 80% · 4 of 5 stars
Doctors always communicated well
86%
SC 81% · US 80% · 4 of 5 stars
Staff always explained new medicines
72%
SC 63% · US 62% · 4 of 5 stars
Given information about recovering at home
90%
SC 87% · US 86% · 4 of 5 stars
Room was always clean
70%
SC 71% · US 74% · 3 of 5 stars
Always quiet at night
61%
SC 62% · US 60% · 4 of 5 stars

This hospital South Carolina average US average

How Charleston VA Medical Center compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
Charleston VA Medical CenterThis hospital5/581%—2 better 1 worse
Roper HospitalSame city4/580%1 h 36 min5 better 2 worse
Trident Medical CenterSame city3/565%2 h 6 min1 better 2 worse
Bon Secours-St Francis Xavier HospitalSame city3/579%2 h 33 min1 better 3 worse
MUSC Medical CenterSame city2/572%3 h 25 min3 better 3 worse
Novant Health East Cooper Medical CenterSame county · Mount Pleasant4/575%2 h 23 min1 better

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict. All hospitals in Charleston.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 1,605 cases Too few cases 3.7% 3.9%
Heart attack 108 cases Too few cases 9.8% 11.9%
Heart failure 411 cases Too few cases 8.3% 11.1%
Pneumonia 277 cases Too few cases 12.7% 15.2%
COPD 210 cases Too few cases 7.5% 8.6%

2 more measures had too few cases here to report.

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

12 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 0.78 likely 0.47 – 1.09 1
After hip or knee replacement 147 cases Too few cases 3.2% 4.1%
Deaths after a serious but treatable surgical complication 60 cases No different 156.43 per 1,000 likely 99.99 per 1,000 – 212.87 per 1,000 173.3 per 1,000
Pressure ulcers (bed sores) 4,021 cases No different 0.17 per 1,000 likely 0 per 1,000 – 0.88 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 6,530 cases No different 0.17 per 1,000 likely 0 per 1,000 – 0.38 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 6,918 cases No different 0.21 per 1,000 likely 0.02 per 1,000 – 0.41 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 1,823 cases No different 1.88 per 1,000 likely 0.51 per 1,000 – 3.25 per 1,000 2.34 per 1,000
Kidney injury needing dialysis after surgery 1,193 cases No different 1.33 per 1,000 likely 0 per 1,000 – 2.88 per 1,000 1.67 per 1,000
Breathing failure after surgery 1,210 cases No different 9.87 per 1,000 likely 3.7 per 1,000 – 16.04 per 1,000 9.42 per 1,000
Blood clots in the lungs or legs after surgery 1,875 cases No different 2.44 per 1,000 likely 0.38 per 1,000 – 4.5 per 1,000 3.52 per 1,000
Sepsis after surgery 1,155 cases No different 5.07 per 1,000 likely 1.81 per 1,000 – 8.32 per 1,000 5.27 per 1,000
Surgical wound splitting open 350 cases No different 1.62 per 1,000 likely 0.15 per 1,000 – 3.09 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 1,212 cases No different 0.84 per 1,000 likely 0 per 1,000 – 1.81 per 1,000 1.06 per 1,000

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

2 no different
Measure CMS comparison This hospital National
Bloodstream infections from central lines (CLABSI) No different 0 1
Urinary tract infections from catheters (CAUTI) No different 0.36 likely 0.02 – 1.76 1

4 more measures had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

Measure CMS comparison This hospital National
Readmitted after a heart attack 89 cases Too few cases 14.5% 14.4%
Readmitted after heart failure 358 cases Too few cases 21.4% 21.3%
Readmitted after pneumonia 204 cases Too few cases 17% 17.3%
Readmitted after COPD 171 cases Too few cases 19.3% 20%
Readmitted after hip or knee replacement 148 cases Too few cases 6.3% 5.8%
Days back in hospital after a heart attack 118 cases Too few cases -8.6 days per 100 —
Days back in hospital after heart failure 518 cases Too few cases 7.7 days per 100 —
Days back in hospital after pneumonia 306 cases Too few cases 36.8 days per 100 —

6 more measures had too few cases here to report.

Clinicians registered at this address

719 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Clinical 99
Pharmacist 84
Social Worker 50
Internal Medicine 25
Pharmacotherapy 25
Family 22
Psychiatry 22
Registered Nurse 22
Pharmacist Clinician (PhC)/ Clinical Pharmacy Specialist 20
Adult Health 19
Psychologist 18
Dietitian, Registered 15

First 12 alphabetically

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Charleston VA Medical Center

Is Charleston VA Medical Center a good hospital?

Charleston VA Medical Center has a CMS overall rating of 5 out of 5 stars. Of the 15 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 2 and worse on 1. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Charleston VA Medical Center?

81% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 892 completed HCAHPS surveys.

Does Charleston VA Medical Center have an emergency room?

Yes. CMS lists emergency services at Charleston VA Medical Center.