USCareCheck

CMS certification 440018

Sycamore Shoals Hospital

1501 West Elk Avenue, Elizabethton, TN 37643

Acute Care Hospitals Emergency services

Sycamore Shoals Hospital has a CMS overall rating of 2 out of 5 stars. 71% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 14 death, complication, infection and readmission measures CMS could compare, it does better than the nation on none and worse on 1. Emergency patients spend a median of 2 h 22 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 2/5 CMS summary of quality measures
Would definitely recommend 71% US average 71%
Patient survey rating 4/5 441 completed surveys
Compared with the nation 1 worse 0 better of 14 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 441 completed surveys, 21% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
71%
TN 70% · US 71% · 4 of 5 stars
Rated the hospital 9 or 10 out of 10
74%
TN 71% · US 72% · 4 of 5 stars
Nurses always communicated well
81%
TN 80% · US 80% · 4 of 5 stars
Doctors always communicated well
81%
TN 81% · US 80% · 4 of 5 stars
Staff always explained new medicines
64%
TN 62% · US 62% · 3 of 5 stars
Given information about recovering at home
89%
TN 86% · US 86% · 4 of 5 stars
Room was always clean
69%
TN 72% · US 74% · 3 of 5 stars
Always quiet at night
63%
TN 63% · US 60% · 4 of 5 stars

This hospital Tennessee average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as low; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital TN US
Median time in the emergency department before leaving Lower is better · 346 visits sampled · US median for EDs of the same volume: 2 h 3 min 2 h 22 min 2 h 42 min 2 h 42 min
Left before being seen Lower is better · 17,225 patients 1% 3% 2%
Severe sepsis and septic shock: all recommended care given Higher is better · 48 patients 67% 59% 65%

How Sycamore Shoals Hospital compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
Sycamore Shoals HospitalThis hospital2/571%2 h 22 min1 worse
Indian Path Community HospitalSame ZIP area · KingsportNot rated75%2 h 16 min1 worse
Wellmont Holston Valley Medical CenterSame ZIP area · Kingsport2/558%3 h 24 min1 better 1 worse
Wellmont Bristol Regional Medical CenterSame ZIP area · Bristol2/559%3 h 16 min1 better 3 worse
Franklin Woods Community HospitalSame ZIP area · Johnson City3/581%2 h 58 min2 better
Johnson City Medical CenterSame ZIP area · Johnson City1/556%3 h 31 min3 better 2 worse

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 963 cases Too few cases 3.9% 3.9%
Heart failure 66 cases Too few cases 13.5% 11.1%
Pneumonia 150 cases Too few cases 18.1% 15.2%
Stroke 43 cases Too few cases 12.8% 11.9%

3 more measures had too few cases here to report.

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

11 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 0.92 likely 0.44 – 1.39 1
After hip or knee replacement 105 cases Too few cases 4.1% 4.1%
Pressure ulcers (bed sores) 892 cases No different 0.47 per 1,000 likely 0 per 1,000 – 1.64 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 1,176 cases No different 0.2 per 1,000 likely 0 per 1,000 – 0.44 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 1,173 cases No different 0.26 per 1,000 likely 0.05 per 1,000 – 0.47 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 157 cases No different 2.29 per 1,000 likely 0.57 per 1,000 – 4.01 per 1,000 2.34 per 1,000
Kidney injury needing dialysis after surgery 84 cases No different 1.66 per 1,000 likely 0 per 1,000 – 3.39 per 1,000 1.67 per 1,000
Breathing failure after surgery 86 cases No different 8.79 per 1,000 likely 0 per 1,000 – 18.64 per 1,000 9.42 per 1,000
Blood clots in the lungs or legs after surgery 172 cases No different 3.3 per 1,000 likely 0.73 per 1,000 – 5.87 per 1,000 3.52 per 1,000
Sepsis after surgery 77 cases No different 5.12 per 1,000 likely 0.83 per 1,000 – 9.41 per 1,000 5.27 per 1,000
Surgical wound splitting open 26 cases No different 1.75 per 1,000 likely 0.22 per 1,000 – 3.28 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 83 cases No different 1.05 per 1,000 likely 0 per 1,000 – 2.13 per 1,000 1.06 per 1,000

1 more measure had too few cases here to report.

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

1 no different
Measure CMS comparison This hospital National
C. diff intestinal infections No different 0.36 likely 0.02 – 1.76 1

5 more measures had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

2 no different
Measure CMS comparison This hospital National
Readmitted after heart failure 121 cases Too few cases 20.7% 21.3%
Readmitted after pneumonia 333 cases Too few cases 17.9% 17.3%
Readmitted after COPD 93 cases Too few cases 20.2% 20%
Readmitted after hip or knee replacement 120 cases Too few cases 6.6% 5.8%
Days back in hospital after heart failure 58 cases Too few cases -23.2 days per 100 —
Days back in hospital after pneumonia 138 cases Too few cases 65.6 days per 100 —
Unplanned visits after an outpatient colonoscopy 119 cases No different 13.6 per 1,000 likely 10.2 per 1,000 – 18.5 per 1,000 13 per 1,000
Unplanned visits after outpatient surgery 82 cases No different 1 likely 0.7 – 1.4 —

6 more measures had too few cases here to report.

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Sycamore Shoals Hospital

Is Sycamore Shoals Hospital a good hospital?

Sycamore Shoals Hospital has a CMS overall rating of 2 out of 5 stars. Of the 14 death, complication, infection and readmission measures CMS could compare, it does better than the nation on none and worse on 1. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Sycamore Shoals Hospital?

71% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 441 completed HCAHPS surveys.

How long is the wait in the Sycamore Shoals Hospital emergency room?

Emergency patients spend a median of 2 h 22 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with low patient volume, like this one, the median is 2 h 3 min. 1% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.