USCareCheck

CMS certification 44016F

Mountain Home VA Medical Center

Corner of Lamont Street and Veterans Way, Mountain Home, TN 37684

Acute Care - Veterans Administration Emergency services

Mountain Home VA Medical Center has a CMS overall rating of 5 out of 5 stars. 91% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 15 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 3 and worse on 1.

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 5/5 CMS summary of quality measures
Would definitely recommend 91% US average 71%
Patient survey rating 5/5 500 completed surveys
Compared with the nation 1 worse 3 better of 15 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 500 completed surveys, 43% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
91%
TN 70% · US 71% · 5 of 5 stars
Rated the hospital 9 or 10 out of 10
89%
TN 71% · US 72% · 5 of 5 stars
Nurses always communicated well
90%
TN 80% · US 80% · 5 of 5 stars
Doctors always communicated well
88%
TN 81% · US 80% · 5 of 5 stars
Staff always explained new medicines
73%
TN 62% · US 62% · 5 of 5 stars
Given information about recovering at home
90%
TN 86% · US 86% · 5 of 5 stars
Room was always clean
79%
TN 72% · US 74% · 4 of 5 stars
Always quiet at night
71%
TN 63% · US 60% · 5 of 5 stars

This hospital Tennessee average US average

How Mountain Home VA Medical Center compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
Mountain Home VA Medical CenterThis hospital5/591%—3 better 1 worse
Franklin Woods Community HospitalSame county · Johnson City3/581%2 h 58 min2 better
Johnson City Medical CenterSame county · Johnson City1/556%3 h 31 min3 better 2 worse
Wellmont Holston Valley Medical CenterSame ZIP area · Kingsport2/558%3 h 24 min1 better 1 worse
Indian Path Community HospitalSame ZIP area · KingsportNot rated75%2 h 16 min1 worse
Sycamore Shoals HospitalSame ZIP area · Elizabethton2/571%2 h 22 min1 worse

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 2,034 cases Too few cases 3.5% 3.9%
Heart attack 127 cases Too few cases 11% 11.9%
Heart failure 408 cases Too few cases 10.6% 11.1%
Pneumonia 633 cases Too few cases 10.3% 15.2%
COPD 273 cases Too few cases 5.7% 8.6%

2 more measures had too few cases here to report.

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

12 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 0.87 likely 0.54 – 1.19 1
After hip or knee replacement 234 cases Too few cases 3.4% 4.1%
Deaths after a serious but treatable surgical complication 47 cases No different 187.08 per 1,000 likely 127.21 per 1,000 – 246.95 per 1,000 173.3 per 1,000
Pressure ulcers (bed sores) 4,881 cases No different 0.72 per 1,000 likely 0.05 per 1,000 – 1.4 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 7,078 cases No different 0.2 per 1,000 likely 0 per 1,000 – 0.4 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 7,476 cases No different 0.32 per 1,000 likely 0.13 per 1,000 – 0.52 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 1,095 cases No different 2.87 per 1,000 likely 1.4 per 1,000 – 4.33 per 1,000 2.34 per 1,000
Kidney injury needing dialysis after surgery 463 cases No different 1.21 per 1,000 likely 0 per 1,000 – 2.69 per 1,000 1.67 per 1,000
Breathing failure after surgery 478 cases No different 5.9 per 1,000 likely 0 per 1,000 – 12.96 per 1,000 9.42 per 1,000
Blood clots in the lungs or legs after surgery 1,166 cases No different 2.89 per 1,000 likely 0.65 per 1,000 – 5.13 per 1,000 3.52 per 1,000
Sepsis after surgery 411 cases No different 4.4 per 1,000 likely 0.74 per 1,000 – 8.05 per 1,000 5.27 per 1,000
Surgical wound splitting open 227 cases No different 1.63 per 1,000 likely 0.15 per 1,000 – 3.1 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 912 cases No different 0.86 per 1,000 likely 0 per 1,000 – 1.86 per 1,000 1.06 per 1,000

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

2 no different
Measure CMS comparison This hospital National
Bloodstream infections from central lines (CLABSI) No different 0 1
Urinary tract infections from catheters (CAUTI) No different 1.12 likely 0.19 – 3.71 1

4 more measures had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

Measure CMS comparison This hospital National
Readmitted after a heart attack 76 cases Too few cases 15.2% 14.4%
Readmitted after heart failure 345 cases Too few cases 22.2% 21.3%
Readmitted after pneumonia 469 cases Too few cases 20.4% 17.3%
Readmitted after COPD 239 cases Too few cases 20% 20%
Readmitted after hip or knee replacement 274 cases Too few cases 5.7% 5.8%
Days back in hospital after a heart attack 133 cases Too few cases 8.2 days per 100 —
Days back in hospital after heart failure 515 cases Too few cases -19.4 days per 100 —
Days back in hospital after pneumonia 735 cases Too few cases 40.5 days per 100 —

6 more measures had too few cases here to report.

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Mountain Home VA Medical Center

Is Mountain Home VA Medical Center a good hospital?

Mountain Home VA Medical Center has a CMS overall rating of 5 out of 5 stars. Of the 15 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 3 and worse on 1. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Mountain Home VA Medical Center?

91% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 500 completed HCAHPS surveys.

Does Mountain Home VA Medical Center have an emergency room?

Yes. CMS lists emergency services at Mountain Home VA Medical Center.