CMS certification 44013F
Memphis VA Medical Center
116 N Pauline St, Memphis, TN 38105
Memphis VA Medical Center has a CMS overall rating of 3 out of 5 stars. 61% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 13 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 3 and worse on 2.
Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.
What patients said
Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 561 completed surveys, 27% response rate, Oct 2024 – Sep 2025.
How Memphis VA Medical Center compares with nearby hospitals
The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.
| Hospital | CMS stars | Would recommend | ER median time | Vs the nation |
|---|---|---|---|---|
| Memphis VA Medical CenterThis hospital | 3/5 | 61% | — | 3 better 2 worse |
| Methodist Hospitals of MemphisSame city | 3/5 | 65% | 3 h 48 min | 5 better 1 worse |
| Regional One HealthSame city | 1/5 | 67% | 4 h 54 min | 2 better 1 worse |
| St Francis HospitalSame city | 1/5 | 48% | 2 h 30 min | 4 better 2 worse |
| Baptist Memorial HospitalSame city | 3/5 | 68% | 3 h 2 min | 3 better 4 worse |
| Saint Francis Bartlett Medical CenterSame county · Bartlett | 1/5 | 55% | 2 h 42 min | 2 better 3 worse |
Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict. All hospitals in Memphis.
Deaths
How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| All patients, hospital-wide 1,683 cases | Too few cases | 3.2% | 3.9% |
| Heart attack 86 cases | Too few cases | 11.5% | 11.9% |
| Heart failure 516 cases | Too few cases | 6.9% | 11.1% |
| Pneumonia 298 cases | Too few cases | 10.9% | 15.2% |
| COPD 266 cases | Too few cases | 5.7% | 8.6% |
2 more measures had too few cases here to report.
Complications
How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| Serious complications, combined measure | No different | 1.22 likely 0.9 – 1.54 | 1 |
| Deaths after a serious but treatable surgical complication 41 cases | No different | 174.74 per 1,000 likely 117.49 per 1,000 – 232 per 1,000 | 173.3 per 1,000 |
| Pressure ulcers (bed sores) 4,383 cases | Worse | 1.49 per 1,000 likely 0.82 per 1,000 – 2.17 per 1,000 | 0.63 per 1,000 |
| Collapsed lung caused by a procedure 6,350 cases | No different | 0.17 per 1,000 likely 0 per 1,000 – 0.39 per 1,000 | 0.21 per 1,000 |
| Broken bones from falls in the hospital 7,066 cases | No different | 0.34 per 1,000 likely 0.14 per 1,000 – 0.54 per 1,000 | 0.27 per 1,000 |
| Bleeding or hematoma after surgery 742 cases | No different | 2.28 per 1,000 likely 0.77 per 1,000 – 3.79 per 1,000 | 2.34 per 1,000 |
| Kidney injury needing dialysis after surgery 333 cases | No different | 1.33 per 1,000 likely 0 per 1,000 – 2.88 per 1,000 | 1.67 per 1,000 |
| Breathing failure after surgery 298 cases | No different | 7.2 per 1,000 likely 0.92 per 1,000 – 13.49 per 1,000 | 9.42 per 1,000 |
| Blood clots in the lungs or legs after surgery 753 cases | No different | 3.06 per 1,000 likely 0.75 per 1,000 – 5.36 per 1,000 | 3.52 per 1,000 |
| Sepsis after surgery 322 cases | No different | 7.08 per 1,000 likely 3.43 per 1,000 – 10.72 per 1,000 | 5.27 per 1,000 |
| Surgical wound splitting open 207 cases | No different | 1.59 per 1,000 likely 0.14 per 1,000 – 3.05 per 1,000 | 1.77 per 1,000 |
| Accidental cut or tear during abdominal surgery 893 cases | No different | 0.88 per 1,000 likely 0 per 1,000 – 1.88 per 1,000 | 1.06 per 1,000 |
1 more measure had too few cases here to report.
Infections caught in the hospital
Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| Bloodstream infections from central lines (CLABSI) | No different | 2.28 likely 0.84 – 5.06 | 1 |
| Urinary tract infections from catheters (CAUTI) | No different | 0.97 likely 0.25 – 2.65 | 1 |
4 more measures had too few cases here to report.
Readmissions and return visits
How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| Readmitted after a heart attack 62 cases | Too few cases | 14.2% | 14.4% |
| Readmitted after heart failure 457 cases | Too few cases | 24.6% | 21.3% |
| Readmitted after pneumonia 200 cases | Too few cases | 19.4% | 17.3% |
| Readmitted after COPD 213 cases | Too few cases | 19.8% | 20% |
| Days back in hospital after a heart attack 85 cases | Too few cases | 1 days per 100 | — |
| Days back in hospital after heart failure 672 cases | Too few cases | 26.8 days per 100 | — |
| Days back in hospital after pneumonia 323 cases | Too few cases | 34.1 days per 100 | — |
7 more measures had too few cases here to report.
How to read this page
- Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
- “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
- Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
- Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
- These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.
CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error
Common questions about Memphis VA Medical Center
Is Memphis VA Medical Center a good hospital?
Memphis VA Medical Center has a CMS overall rating of 3 out of 5 stars. Of the 13 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 3 and worse on 2. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.
Would patients recommend Memphis VA Medical Center?
61% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 561 completed HCAHPS surveys.
Does Memphis VA Medical Center have an emergency room?
Yes. CMS lists emergency services at Memphis VA Medical Center.