USCareCheck

CMS certification 440192

Saint Thomas Highlands Hospital

401 Sewell Dr, Sparta, TN 38583

Acute Care Hospitals Emergency services

CMS does not publish an overall star rating for Saint Thomas Highlands Hospital. 84% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. On all 8 death, complication, infection and readmission measures CMS could compare, it is no different from the national rate. Emergency patients spend a median of 2 h 47 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating Not rated There are too few measures or measure groups reported to calculate a star rating or measure group score.
Would definitely recommend 84% US average 71%
Patient survey rating 4/5 115 completed surveys
Compared with the nation 0 worse 0 better of 8 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 115 completed surveys, 21% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
84%
TN 70% · US 71% · 5 of 5 stars
Rated the hospital 9 or 10 out of 10
80%
TN 71% · US 72% · 5 of 5 stars
Nurses always communicated well
86%
TN 80% · US 80% · 5 of 5 stars
Doctors always communicated well
90%
TN 81% · US 80% · 5 of 5 stars
Staff always explained new medicines
67%
TN 62% · US 62% · 3 of 5 stars
Given information about recovering at home
84%
TN 86% · US 86% · 3 of 5 stars
Room was always clean
87%
TN 72% · US 74% · 5 of 5 stars
Always quiet at night
70%
TN 63% · US 60% · 5 of 5 stars

This hospital Tennessee average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. These are medians over a year of visits, not a live wait time.

Measure This hospital TN US
Median time in the emergency department before leaving Lower is better · 348 visits sampled 2 h 47 min 2 h 42 min 2 h 42 min
Median time for psychiatric and mental health patients Lower is better · 12 visits sampled 6 h 34 min 5 h 8 min 4 h 17 min
Severe sepsis and septic shock: all recommended care given Higher is better · 35 patients 51% 59% 65%

How Saint Thomas Highlands Hospital compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
Saint Thomas Highlands HospitalThis hospitalNot rated84%2 h 47 minNo different
Livingston Regional HospitalSame ZIP area · Livingston2/568%1 h 54 min2 worse
Cumberland Medical CenterSame ZIP area · Crossville4/564%3 h 24 min2 better 1 worse
Cookeville Regional Medical CenterSame ZIP area · Cookeville2/568%4 h 28 min2 better 3 worse

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 171 cases Too few cases 5.2% 3.9%
Pneumonia 60 cases Too few cases 16% 15.2%

5 more measures had too few cases here to report.

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

4 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 0.99 likely 0.48 – 1.5 1
Pressure ulcers (bed sores) 173 cases No different 0.6 per 1,000 likely 0 per 1,000 – 1.91 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 247 cases No different 0.21 per 1,000 likely 0 per 1,000 – 0.45 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 240 cases No different 0.27 per 1,000 likely 0.05 per 1,000 – 0.49 per 1,000 0.27 per 1,000

9 more measures had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

1 no different
Measure CMS comparison This hospital National
Readmitted after pneumonia 83 cases Too few cases 17.4% 17.3%
Days back in hospital after pneumonia 63 cases Too few cases 11.2 days per 100 —
Unplanned visits after an outpatient colonoscopy 157 cases No different 13.6 per 1,000 likely 10.2 per 1,000 – 18.5 per 1,000 13 per 1,000

11 more measures had too few cases here to report.

Not reported for this hospital

CMS had too few cases here to publish results for infections caught in the hospital. That is common at small, rural and specialty hospitals, and says nothing either way about quality.

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Saint Thomas Highlands Hospital

Is Saint Thomas Highlands Hospital a good hospital?

CMS does not publish an overall star rating for Saint Thomas Highlands Hospital. On all 8 death, complication, infection and readmission measures CMS could compare, it is no different from the national rate. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Saint Thomas Highlands Hospital?

84% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 115 completed HCAHPS surveys.

How long is the wait in the Saint Thomas Highlands Hospital emergency room?

Emergency patients spend a median of 2 h 47 min in its emergency department before leaving (US median 2 h 42 min). These are medians over a year of visits, not a live wait time.