USCareCheck

CMS certification 450422

Baylor Scott and White Medical Center Uptown

2727 East Lemmon Avenue Building I, Dallas, TX 75204

Acute Care Hospitals Emergency services

CMS does not publish an overall star rating for Baylor Scott and White Medical Center Uptown. 74% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. On all 6 death, complication, infection and readmission measures CMS could compare, it is no different from the national rate. Emergency patients spend a median of 1 h 42 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating Not rated There are too few measures or measure groups reported to calculate a star rating or measure group score.
Would definitely recommend 74% US average 71%
Patient survey rating Not rated 77 completed surveys
Compared with the nation 0 worse 0 better of 6 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 77 completed surveys, 27% response rate, Oct 2024 – Sep 2025.

Fewer than 100 patients completed the CAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess facility performance.
Would definitely recommend the hospital
74%
TX 73% · US 71%
Rated the hospital 9 or 10 out of 10
73%
TX 74% · US 72%
Nurses always communicated well
79%
TX 80% · US 80%
Doctors always communicated well
83%
TX 80% · US 80%
Staff always explained new medicines
54%
TX 63% · US 62%
Given information about recovering at home
87%
TX 86% · US 86%
Room was always clean
77%
TX 76% · US 74%
Always quiet at night
71%
TX 66% · US 60%

This hospital Texas average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as low; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital TX US
Median time in the emergency department before leaving Lower is better · 374 visits sampled · US median for EDs of the same volume: 2 h 3 min 1 h 42 min 2 h 25 min 2 h 42 min
Left before being seen Lower is better · 4,971 patients 2% 1% 2%

How Baylor Scott and White Medical Center Uptown compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
Baylor Scott and White Medical Center UptownThis hospitalNot rated74%1 h 42 minNo different
Methodist Dallas Medical CenterSame city3/574%3 h 49 min2 better 1 worse
Dallas VA Medical Center (VA North Texas Healthcare System)Same city3/563%—4 better 1 worse
White Rock Medical CenterSame city2/5—3 h 23 min1 worse
Baylor Scott & White Heart & Vascular Hospital - DallasSame city5/587%—2 worse
Medical City Dallas HospitalSame city3/566%2 h 20 min2 better 2 worse

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict. All hospitals in Dallas.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 125 cases Too few cases 4.1% 3.9%

6 more measures had too few cases here to report.

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

11 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 0.94 likely 0.43 – 1.44 1
After hip or knee replacement 55 cases Too few cases 4.4% 4.1%
Pressure ulcers (bed sores) 70 cases No different 0.6 per 1,000 likely 0 per 1,000 – 1.92 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 211 cases No different 0.21 per 1,000 likely 0 per 1,000 – 0.45 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 212 cases No different 0.27 per 1,000 likely 0.05 per 1,000 – 0.48 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 213 cases No different 2.21 per 1,000 likely 0.52 per 1,000 – 3.9 per 1,000 2.34 per 1,000
Kidney injury needing dialysis after surgery 206 cases No different 1.65 per 1,000 likely 0 per 1,000 – 3.37 per 1,000 1.67 per 1,000
Breathing failure after surgery 202 cases No different 8.13 per 1,000 likely 0 per 1,000 – 17.6 per 1,000 9.42 per 1,000
Blood clots in the lungs or legs after surgery 213 cases No different 3.3 per 1,000 likely 0.73 per 1,000 – 5.87 per 1,000 3.52 per 1,000
Sepsis after surgery 190 cases No different 4.99 per 1,000 likely 0.75 per 1,000 – 9.23 per 1,000 5.27 per 1,000
Surgical wound splitting open 33 cases No different 1.76 per 1,000 likely 0.23 per 1,000 – 3.3 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 73 cases No different 1.05 per 1,000 likely 0 per 1,000 – 2.13 per 1,000 1.06 per 1,000

1 more measure had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

1 no different
Measure CMS comparison This hospital National
Readmitted after hip or knee replacement 50 cases Too few cases 5.2% 5.8%
Unplanned visits after outpatient surgery 378 cases No different 0.9 likely 0.7 – 1.2 —

12 more measures had too few cases here to report.

Not reported for this hospital

CMS had too few cases here to publish results for infections caught in the hospital. That is common at small, rural and specialty hospitals, and says nothing either way about quality.

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Baylor Scott and White Medical Center Uptown

Is Baylor Scott and White Medical Center Uptown a good hospital?

CMS does not publish an overall star rating for Baylor Scott and White Medical Center Uptown. On all 6 death, complication, infection and readmission measures CMS could compare, it is no different from the national rate. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Baylor Scott and White Medical Center Uptown?

74% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 77 completed HCAHPS surveys.

How long is the wait in the Baylor Scott and White Medical Center Uptown emergency room?

Emergency patients spend a median of 1 h 42 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with low patient volume, like this one, the median is 2 h 3 min. 2% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.