USCareCheck

CMS certification 450668

Sierra Medical Center

1625 Medical Center Dr, El Paso, TX 79902

Acute Care Hospitals Emergency services

Sierra Medical Center has a CMS overall rating of 2 out of 5 stars. 64% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 22 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 3 and worse on none. Emergency patients spend a median of 2 h 40 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 2/5 CMS summary of quality measures
Would definitely recommend 64% US average 71%
Patient survey rating 2/5 1,319 completed surveys
Compared with the nation 0 worse 3 better of 22 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 1,319 completed surveys, 20% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
64%
TX 73% · US 71% · 3 of 5 stars
Rated the hospital 9 or 10 out of 10
63%
TX 74% · US 72% · 2 of 5 stars
Nurses always communicated well
74%
TX 80% · US 80% · 2 of 5 stars
Doctors always communicated well
77%
TX 80% · US 80% · 2 of 5 stars
Staff always explained new medicines
57%
TX 63% · US 62% · 2 of 5 stars
Given information about recovering at home
80%
TX 86% · US 86% · 2 of 5 stars
Room was always clean
62%
TX 76% · US 74% · 2 of 5 stars
Always quiet at night
55%
TX 66% · US 60% · 3 of 5 stars

This hospital Texas average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as low; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital TX US
Median time in the emergency department before leaving Lower is better · 434 visits sampled · US median for EDs of the same volume: 2 h 3 min 2 h 40 min 2 h 25 min 2 h 42 min
Median time for psychiatric and mental health patients Lower is better · 18 visits sampled 5 h 4 min 3 h 53 min 4 h 17 min
Left before being seen Lower is better · 16,448 patients 2% 1% 2%
Severe sepsis and septic shock: all recommended care given Higher is better · 93 patients 42% 68% 65%

How Sierra Medical Center compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
Sierra Medical CenterThis hospital2/564%2 h 40 min3 better
Las Palmas Medical Center a Campus of Lpds HealthcSame city2/560%2 h 7 min3 better 2 worse
The Hospitals of Providence - Memorial CampusSame city2/556%2 h 37 min4 better 1 worse
University Medical Center of El PasoSame city3/571%4 h2 better 1 worse
The Hospitals of Providence Transmountain CampusSame city2/564%2 h 56 min1 better 1 worse
William Beaumont AMG (FT Bliss)Same cityNot rated87%3 h 9 min—

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict. All hospitals in El Paso.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 2,426 cases Too few cases 3.8% 3.9%
Heart attack 55 cases Too few cases 11.9% 11.9%
Heart failure 161 cases Too few cases 11% 11.1%
Pneumonia 153 cases Too few cases 17.4% 15.2%
Stroke 225 cases Too few cases 11.5% 11.9%
Heart bypass surgery (CABG) 39 cases Too few cases 1.9% 2.4%

1 more measure had too few cases here to report.

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

9 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 1.11 likely 0.7 – 1.52 1
After hip or knee replacement 245 cases Too few cases 2.9% 4.1%
Deaths after a serious but treatable surgical complication 36 cases No different 193.81 per 1,000 likely 139.06 per 1,000 – 248.56 per 1,000 173.3 per 1,000
Pressure ulcers (bed sores) 2,391 cases No different 0.52 per 1,000 likely 0 per 1,000 – 1.34 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 2,680 cases No different 0.18 per 1,000 likely 0 per 1,000 – 0.39 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 2,878 cases No different 0.24 per 1,000 likely 0.04 per 1,000 – 0.45 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 779 cases No different 2.16 per 1,000 likely 0.6 per 1,000 – 3.72 per 1,000 2.34 per 1,000
Blood clots in the lungs or legs after surgery 787 cases No different 5.74 per 1,000 likely 3.45 per 1,000 – 8.03 per 1,000 3.52 per 1,000
Surgical wound splitting open 161 cases No different 1.69 per 1,000 likely 0.19 per 1,000 – 3.19 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 552 cases No different 0.93 per 1,000 likely 0 per 1,000 – 1.96 per 1,000 1.06 per 1,000

3 more measures had too few cases here to report.

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

1 better than the nation 4 no different
Measure CMS comparison This hospital National
Bloodstream infections from central lines (CLABSI) No different 0.85 likely 0.22 – 2.31 1
Urinary tract infections from catheters (CAUTI) Better 0.24 likely 0.04 – 0.8 1
Surgical site infections after colon surgery No different 0.78 likely 0.13 – 2.57 1
MRSA bloodstream infections No different 0.39 likely 0.02 – 1.93 1
C. diff intestinal infections No different 0.79 likely 0.55 – 1.09 1

1 more measure had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

2 no different
Measure CMS comparison This hospital National
Readmitted after a heart attack 151 cases Too few cases 13.9% 14.4%
Readmitted after heart failure 435 cases Too few cases 22.4% 21.3%
Readmitted after pneumonia 350 cases Too few cases 16.9% 17.3%
Readmitted after COPD 55 cases Too few cases 19.7% 20%
Readmitted after heart bypass surgery 66 cases Too few cases 12.5% 11%
Readmitted after hip or knee replacement 255 cases Too few cases 6.5% 5.8%
Days back in hospital after a heart attack 58 cases Too few cases -3 days per 100 —
Days back in hospital after heart failure 181 cases Too few cases -18.7 days per 100 —
Days back in hospital after pneumonia 161 cases Too few cases 2.5 days per 100 —
Unplanned visits after an outpatient colonoscopy 293 cases No different 13.4 per 1,000 likely 9.9 per 1,000 – 17.7 per 1,000 13 per 1,000
Unplanned visits after outpatient surgery 325 cases No different 0.9 likely 0.6 – 1.2 —

3 more measures had too few cases here to report.

Clinicians registered at this address

32 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Acute Care 4
Anesthesiologist Assistant 4
Emergency Medicine 4
Family 4
Internal Medicine 3
Nurse Anesthetist, Certified Registered 3
Nurse Practitioner 3
Anatomic Pathology & Clinical Pathology 2
Anatomic Pathology 1
Anesthesiology 1
Occupational Therapist 1
Perfusionist 1

First 12 alphabetically

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Sierra Medical Center

Is Sierra Medical Center a good hospital?

Sierra Medical Center has a CMS overall rating of 2 out of 5 stars. Of the 22 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 3 and worse on none. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Sierra Medical Center?

64% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 1,319 completed HCAHPS surveys.

How long is the wait in the Sierra Medical Center emergency room?

Emergency patients spend a median of 2 h 40 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with low patient volume, like this one, the median is 2 h 3 min. 2% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.