USCareCheck

CMS certification 45068F

William Beaumont AMG (FT Bliss)

18511 Highlander Medics St, El Paso, TX 79920

Acute Care - Department of Defense Emergency services

CMS does not publish an overall star rating for William Beaumont AMG (FT Bliss). 87% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Emergency patients spend a median of 3 h 9 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating Not rated Overall star ratings are not calculated for Department of Defense (DoD) hospitals.
Would definitely recommend 87% US average 71%
Patient survey rating 5/5 723 completed surveys
Compared with the nation Too few cases for CMS to compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 723 completed surveys, 30% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
87%
TX 73% · US 71% · 5 of 5 stars
Rated the hospital 9 or 10 out of 10
84%
TX 74% · US 72% · 5 of 5 stars
Nurses always communicated well
88%
TX 80% · US 80% · 5 of 5 stars
Doctors always communicated well
88%
TX 80% · US 80% · 5 of 5 stars
Staff always explained new medicines
70%
TX 63% · US 62% · 4 of 5 stars
Given information about recovering at home
91%
TX 86% · US 86% · 5 of 5 stars
Room was always clean
86%
TX 76% · US 74% · 5 of 5 stars
Always quiet at night
83%
TX 66% · US 60% · 5 of 5 stars

This hospital Texas average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as medium; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital TX US
Median time in the emergency department before leaving Lower is better · 424 visits sampled · US median for EDs of the same volume: 2 h 45 min 3 h 9 min 2 h 25 min 2 h 42 min
Left before being seen Lower is better · 39,363 patients 5% 1% 2%
Severe sepsis and septic shock: all recommended care given Higher is better · 54 patients 46% 68% 65%

How William Beaumont AMG (FT Bliss) compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
William Beaumont AMG (FT Bliss)This hospitalNot rated87%3 h 9 min—
The Hospitals of Providence Transmountain CampusSame city2/564%2 h 56 min1 better 1 worse
University Medical Center of El PasoSame city3/571%4 h2 better 1 worse
Las Palmas Medical Center a Campus of Lpds HealthcSame city2/560%2 h 7 min3 better 2 worse
Sierra Medical CenterSame city2/564%2 h 40 min3 better
The Hospitals of Providence - East CampusSame city2/557%2 h 38 min3 better 2 worse

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict. All hospitals in El Paso.

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

1 better than the nation 2 no different
Measure CMS comparison This hospital National
Bloodstream infections from central lines (CLABSI) No different 1.79 likely 0.45 – 4.86 1
Urinary tract infections from catheters (CAUTI) No different 1.24 likely 0.21 – 4.08 1
C. diff intestinal infections Better 0.47 likely 0.19 – 0.98 1

3 more measures had too few cases here to report.

Not reported for this hospital

CMS had too few cases here to publish results for deaths, complications, readmissions and return visits. That is common at small, rural and specialty hospitals, and says nothing either way about quality.

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about William Beaumont AMG (FT Bliss)

Would patients recommend William Beaumont AMG (FT Bliss)?

87% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 723 completed HCAHPS surveys.

How long is the wait in the William Beaumont AMG (FT Bliss) emergency room?

Emergency patients spend a median of 3 h 9 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with medium patient volume, like this one, the median is 2 h 45 min. 5% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.