CMS certification 45069F
Brooke Army Medical Center (FT Sam Houston)
3551 Roger Brooke Dr, Fort Sam Houston, TX 78234
CMS does not publish an overall star rating for Brooke Army Medical Center (FT Sam Houston). 88% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Emergency patients spend a median of 2 h 48 min in its emergency department before leaving (US median 2 h 42 min).
Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.
What patients said
Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 3,271 completed surveys, 34% response rate, Oct 2024 – Sep 2025.
Emergency department
How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as very high; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.
| Measure | This hospital | TX | US |
|---|---|---|---|
| Median time in the emergency department before leaving Lower is better · 373 visits sampled · US median for EDs of the same volume: 3 h 21 min | 2 h 48 min | 2 h 25 min | 2 h 42 min |
| Left before being seen Lower is better · 67,331 patients | 2% | 1% | 2% |
| Severe sepsis and septic shock: all recommended care given Higher is better · 52 patients | 48% | 68% | 65% |
How Brooke Army Medical Center (FT Sam Houston) compares with nearby hospitals
The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.
| Hospital | CMS stars | Would recommend | ER median time | Vs the nation |
|---|---|---|---|---|
| Brooke Army Medical Center (FT Sam Houston)This hospital | Not rated | 88% | 2 h 48 min | — |
| Baptist Neighborhood Hospital Thousand OaksSame county · San Antonio | 5/5 | 79% | 1 h 55 min | No different |
| Methodist HospitalSame county · San Antonio | 4/5 | 67% | 2 h 18 min | 7 better 5 worse |
| San Antonio VA Medical Center (VA South Texas Healthcare System)Same county · San Antonio | 5/5 | 79% | — | 3 better |
| University Health SystemSame county · San Antonio | 3/5 | 78% | 6 h 6 min | 6 better |
| Foundation Surgical Hospital of San AntonioSame county · San Antonio | Not rated | 81% | — | 1 worse |
Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict.
Infections caught in the hospital
Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| Bloodstream infections from central lines (CLABSI) | Better | 0.44 likely 0.16 – 0.98 | 1 |
| Urinary tract infections from catheters (CAUTI) | Better | 0.22 likely 0.06 – 0.61 | 1 |
| C. diff intestinal infections | No different | 0.99 likely 0.69 – 1.37 | 1 |
3 more measures had too few cases here to report.
Not reported for this hospital
CMS had too few cases here to publish results for deaths, complications, readmissions and return visits. That is common at small, rural and specialty hospitals, and says nothing either way about quality.
Clinicians registered at this address
2,443 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry, plus 86 residents and trainees. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.
| Specialty | Clinicians |
|---|---|
| Military Health Care Provider | 248 |
| General Practice | 227 |
| Clinical | 157 |
| Physician Assistant | 129 |
| Emergency Medicine | 119 |
| Physical Therapist | 110 |
| Internal Medicine | 108 |
| Family | 98 |
| Nurse Anesthetist, Certified Registered | 94 |
| Anesthesiology | 60 |
| Occupational Therapist | 60 |
| Pharmacist | 49 |
First 12 alphabetically
How to read this page
- Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
- “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
- Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
- Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
- These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.
CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error
Common questions about Brooke Army Medical Center (FT Sam Houston)
Would patients recommend Brooke Army Medical Center (FT Sam Houston)?
88% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 3,271 completed HCAHPS surveys.
How long is the wait in the Brooke Army Medical Center (FT Sam Houston) emergency room?
Emergency patients spend a median of 2 h 48 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with very high patient volume, like this one, the median is 3 h 21 min. 2% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.