USCareCheck

CMS certification 450891

Texas Health Center for Diagnostics & Surgery Plan

6020 W Parker Road, Plano, TX 75093

Acute Care Hospitals Emergency services

CMS does not publish an overall star rating for Texas Health Center for Diagnostics & Surgery Plan. 87% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. On all 6 death, complication, infection and readmission measures CMS could compare, it is no different from the national rate. Emergency patients spend a median of 2 h 44 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating Not rated There are too few measures or measure groups reported to calculate a star rating or measure group score.
Would definitely recommend 87% US average 71%
Patient survey rating 4/5 126 completed surveys
Compared with the nation 0 worse 0 better of 6 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 126 completed surveys, 36% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
87%
TX 73% · US 71% · 5 of 5 stars
Rated the hospital 9 or 10 out of 10
87%
TX 74% · US 72% · 5 of 5 stars
Nurses always communicated well
88%
TX 80% · US 80% · 5 of 5 stars
Doctors always communicated well
84%
TX 80% · US 80% · 4 of 5 stars
Staff always explained new medicines
73%
TX 63% · US 62% · 4 of 5 stars
Given information about recovering at home
86%
TX 86% · US 86% · 3 of 5 stars
Room was always clean
86%
TX 76% · US 74% · 5 of 5 stars
Always quiet at night
83%
TX 66% · US 60% · 5 of 5 stars

This hospital Texas average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as low; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital TX US
Median time in the emergency department before leaving Lower is better · 54 visits sampled · US median for EDs of the same volume: 2 h 3 min 2 h 44 min 2 h 25 min 2 h 42 min
Left before being seen Lower is better · 83 patients 7% 1% 2%

How Texas Health Center for Diagnostics & Surgery Plan compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
Texas Health Center for Diagnostics & Surgery PlanThis hospitalNot rated87%2 h 44 minNo different
Baylor Scott & White Medical Center PlanoSame city4/583%3 h 26 min4 better
Baylor Scott & White the Heart Hospital PlanoSame city4/588%2 h 40 min5 better
Texas Health Presbyterian Hospital PlanoSame city4/572%2 h 54 min3 better 2 worse
Legent Surgical Hospital PlanoSame cityNot rated75%——
Medical City PlanoSame city3/566%2 h 21 min3 better 2 worse

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict. All hospitals in Plano.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 58 cases Too few cases 3.9% 3.9%

6 more measures had too few cases here to report.

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

10 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 0.95 likely 0.45 – 1.46 1
Collapsed lung caused by a procedure 119 cases No different 0.21 per 1,000 likely 0 per 1,000 – 0.44 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 119 cases No different 0.27 per 1,000 likely 0.05 per 1,000 – 0.49 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 117 cases No different 2.26 per 1,000 likely 0.55 per 1,000 – 3.97 per 1,000 2.34 per 1,000
Kidney injury needing dialysis after surgery 112 cases No different 1.66 per 1,000 likely 0 per 1,000 – 3.38 per 1,000 1.67 per 1,000
Breathing failure after surgery 118 cases No different 8.48 per 1,000 likely 0 per 1,000 – 18.16 per 1,000 9.42 per 1,000
Blood clots in the lungs or legs after surgery 118 cases No different 3.34 per 1,000 likely 0.76 per 1,000 – 5.93 per 1,000 3.52 per 1,000
Sepsis after surgery 114 cases No different 5.04 per 1,000 likely 0.78 per 1,000 – 9.3 per 1,000 5.27 per 1,000
Surgical wound splitting open 38 cases No different 1.76 per 1,000 likely 0.23 per 1,000 – 3.29 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 75 cases No different 1.04 per 1,000 likely 0 per 1,000 – 2.13 per 1,000 1.06 per 1,000

3 more measures had too few cases here to report.

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

1 no different
Measure CMS comparison This hospital National
Surgical site infections after abdominal hysterectomy No different 0.87 likely 0.04 – 4.29 1

5 more measures had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

2 no different
Measure CMS comparison This hospital National
Unplanned visits after an outpatient colonoscopy 83 cases No different 13.1 per 1,000 likely 9.5 per 1,000 – 17.6 per 1,000 13 per 1,000
Unplanned visits after outpatient surgery 363 cases No different 0.9 likely 0.7 – 1.2 —

12 more measures had too few cases here to report.

Clinicians registered at this address

108 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Physical Therapist 18
Orthopaedic Surgery of the Spine 10
Surgical 10
Adult Reconstructive Orthopaedic Surgery 6
Chiropractor 6
Orthopaedic Surgery 6
Physician Assistant 6
Family Medicine 4
Family 3
Internal Medicine 3
Pain Medicine 3
Surgery 3

First 12 alphabetically

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Texas Health Center for Diagnostics & Surgery Plan

Is Texas Health Center for Diagnostics & Surgery Plan a good hospital?

CMS does not publish an overall star rating for Texas Health Center for Diagnostics & Surgery Plan. On all 6 death, complication, infection and readmission measures CMS could compare, it is no different from the national rate. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Texas Health Center for Diagnostics & Surgery Plan?

87% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 126 completed HCAHPS surveys.

How long is the wait in the Texas Health Center for Diagnostics & Surgery Plan emergency room?

Emergency patients spend a median of 2 h 44 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with low patient volume, like this one, the median is 2 h 3 min. 7% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.