USCareCheck

CMS certification 461308

San Juan Hospital

380 West 100 North, Monticello, UT 84535

Critical Access Hospitals Emergency services

CMS does not publish an overall star rating for San Juan Hospital. 87% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. On all 2 death, complication, infection and readmission measures CMS could compare, it is no different from the national rate. Emergency patients spend a median of 2 h 8 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating Not rated There are too few measures or measure groups reported to calculate a star rating or measure group score.
Would definitely recommend 87% US average 71%
Patient survey rating Not rated 38 completed surveys
Compared with the nation 0 worse 0 better of 2 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 38 completed surveys, 44% response rate, Oct 2024 – Sep 2025.

Very few patients were eligible for the CAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess facility performance.
Would definitely recommend the hospital
87%
UT 77% · US 71%
Rated the hospital 9 or 10 out of 10
86%
UT 78% · US 72%
Nurses always communicated well
82%
UT 81% · US 80%
Doctors always communicated well
89%
UT 82% · US 80%
Staff always explained new medicines
73%
UT 63% · US 62%
Given information about recovering at home
90%
UT 89% · US 86%
Room was always clean
80%
UT 79% · US 74%
Always quiet at night
77%
UT 62% · US 60%

This hospital Utah average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. These are medians over a year of visits, not a live wait time.

Measure This hospital UT US
Median time in the emergency department before leaving Lower is better · 312 visits sampled 2 h 8 min 2 h 13 min 2 h 42 min
Median time for psychiatric and mental health patients Lower is better · 19 visits sampled 2 h 48 min 3 h 25 min 4 h 17 min

How San Juan Hospital compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
San Juan HospitalThis hospitalNot rated87%2 h 8 minNo different
Blue Mountain HospitalSame county · BlandingNot rated69%3 h 4 min1 better
Moab Regional HospitalSame ZIP area · MoabNot rated72%—No different
Castleview HospitalSame ZIP area · Price2/559%2 h 15 min2 better

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict.

Not reported for this hospital

CMS had too few cases here to publish results for deaths, complications, infections caught in the hospital, readmissions and return visits. That is common at small, rural and specialty hospitals, and says nothing either way about quality.

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about San Juan Hospital

Is San Juan Hospital a good hospital?

CMS does not publish an overall star rating for San Juan Hospital. On all 2 death, complication, infection and readmission measures CMS could compare, it is no different from the national rate. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend San Juan Hospital?

87% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 38 completed HCAHPS surveys.

How long is the wait in the San Juan Hospital emergency room?

Emergency patients spend a median of 2 h 8 min in its emergency department before leaving (US median 2 h 42 min). These are medians over a year of visits, not a live wait time.