USCareCheck

CMS certification 471304

North Country Hospital and Health Center

189 Prouty Drive, Newport, VT 05855

Critical Access Hospitals Emergency services

North Country Hospital and Health Center has a CMS overall rating of 1 out of 5 stars. 68% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 13 death, complication, infection and readmission measures CMS could compare, it does better than the nation on none and worse on 3.

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 1/5 CMS summary of quality measures
Would definitely recommend 68% US average 71%
Patient survey rating 4/5 190 completed surveys
Compared with the nation 3 worse 0 better of 13 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 190 completed surveys, 22% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
68%
VT 73% · US 71% · 4 of 5 stars
Rated the hospital 9 or 10 out of 10
72%
VT 74% · US 72% · 4 of 5 stars
Nurses always communicated well
86%
VT 83% · US 80% · 5 of 5 stars
Doctors always communicated well
88%
VT 83% · US 80% · 5 of 5 stars
Staff always explained new medicines
64%
VT 66% · US 62% · 4 of 5 stars
Given information about recovering at home
90%
VT 89% · US 86% · 4 of 5 stars
Room was always clean
80%
VT 77% · US 74% · 4 of 5 stars
Always quiet at night
59%
VT 54% · US 60% · 4 of 5 stars

This hospital Vermont average US average

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 389 cases Too few cases 4.9% 3.9%
Heart attack 35 cases Too few cases 12% 11.9%
Heart failure 44 cases Too few cases 15.3% 11.1%
Pneumonia 112 cases Too few cases 19.9% 15.2%
Stroke 41 cases Too few cases 13.6% 11.9%
COPD 59 cases Too few cases 11.5% 8.6%

1 more measure had too few cases here to report.

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

1 no different
Measure CMS comparison This hospital National
C. diff intestinal infections No different 1.88 likely 0.48 – 5.12 1

5 more measures had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

2 no different
Measure CMS comparison This hospital National
Readmitted after heart failure 45 cases Too few cases 22.7% 21.3%
Readmitted after pneumonia 130 cases Too few cases 16.2% 17.3%
Readmitted after COPD 63 cases Too few cases 19.5% 20%
Days back in hospital after heart failure 44 cases Too few cases 16 days per 100 —
Days back in hospital after pneumonia 122 cases Too few cases -37.4 days per 100 —
Unplanned visits after an outpatient colonoscopy 347 cases No different 13.2 per 1,000 likely 9.8 per 1,000 – 17.7 per 1,000 13 per 1,000
Unplanned visits after outpatient surgery 108 cases No different 1 likely 0.7 – 1.5 —

7 more measures had too few cases here to report.

Not reported for this hospital

CMS had too few cases here to publish results for complications. That is common at small, rural and specialty hospitals, and says nothing either way about quality.

Clinicians registered at this address

34 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Emergency Medicine 6
Dietitian, Registered 4
Speech-Language Pathologist 4
Pharmacist 3
Physician Assistant 3
Adult Health 1
Anatomic Pathology & Clinical Pathology 1
Anesthesiology 1
Cardiovascular Disease 1
Dermatology 1
Diagnostic Radiology 1
Family Medicine 1

First 12 alphabetically

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about North Country Hospital and Health Center

Is North Country Hospital and Health Center a good hospital?

North Country Hospital and Health Center has a CMS overall rating of 1 out of 5 stars. Of the 13 death, complication, infection and readmission measures CMS could compare, it does better than the nation on none and worse on 3. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend North Country Hospital and Health Center?

68% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 190 completed HCAHPS surveys.

Does North Country Hospital and Health Center have an emergency room?

Yes. CMS lists emergency services at North Country Hospital and Health Center.