USCareCheck

CMS certification 490046

Sentara Leigh Hospital

830 Kempsville Road, Norfolk, VA 23502

Acute Care Hospitals Birthing-friendly

Sentara Leigh Hospital has a CMS overall rating of 3 out of 5 stars. 79% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 22 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 6 and worse on 3. Emergency patients spend a median of 2 h 48 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 3/5 CMS summary of quality measures
Would definitely recommend 79% US average 71%
Patient survey rating 3/5 816 completed surveys
Compared with the nation 3 worse 6 better of 22 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 816 completed surveys, 22% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
79%
VA 70% · US 71% · 5 of 5 stars
Rated the hospital 9 or 10 out of 10
77%
VA 72% · US 72% · 4 of 5 stars
Nurses always communicated well
81%
VA 81% · US 80% · 4 of 5 stars
Doctors always communicated well
79%
VA 80% · US 80% · 3 of 5 stars
Staff always explained new medicines
59%
VA 62% · US 62% · 2 of 5 stars
Given information about recovering at home
87%
VA 87% · US 86% · 3 of 5 stars
Room was always clean
75%
VA 74% · US 74% · 4 of 5 stars
Always quiet at night
65%
VA 60% · US 60% · 4 of 5 stars

This hospital Virginia average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as very high; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital VA US
Median time in the emergency department before leaving Lower is better · 1,460 visits sampled · US median for EDs of the same volume: 3 h 21 min 2 h 48 min 2 h 41 min 2 h 42 min
Median time for psychiatric and mental health patients Lower is better · 40 visits sampled 2 h 21 min 4 h 2 min 4 h 17 min
Left before being seen Lower is better · 103,765 patients 3% 2% 2%
Stroke symptoms: brain scan read within 45 minutes Higher is better · 39 patients 67% 69% 69%
Severe sepsis and septic shock: all recommended care given Higher is better · 232 patients 74% 67% 65%

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 4,294 cases Too few cases 3.6% 3.9%
Heart attack 265 cases Too few cases 13.2% 11.9%
Heart failure 813 cases Too few cases 10.2% 11.1%
Pneumonia 742 cases Too few cases 16% 15.2%
Stroke 368 cases Too few cases 13.2% 11.9%
COPD 215 cases Too few cases 8% 8.6%

1 more measure had too few cases here to report.

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

1 better than the nation 11 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 0.95 likely 0.65 – 1.25 1
After hip or knee replacement 86 cases Too few cases 6.2% 4.1%
Deaths after a serious but treatable surgical complication 87 cases No different 148.76 per 1,000 likely 104.07 per 1,000 – 193.45 per 1,000 173.3 per 1,000
Pressure ulcers (bed sores) 8,482 cases Better 0.1 per 1,000 likely 0 per 1,000 – 0.62 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 9,200 cases No different 0.23 per 1,000 likely 0.04 per 1,000 – 0.43 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 9,460 cases No different 0.27 per 1,000 likely 0.08 per 1,000 – 0.45 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 1,683 cases No different 1.9 per 1,000 likely 0.43 per 1,000 – 3.36 per 1,000 2.34 per 1,000
Kidney injury needing dialysis after surgery 678 cases No different 2.3 per 1,000 likely 0.67 per 1,000 – 3.92 per 1,000 1.67 per 1,000
Breathing failure after surgery 525 cases No different 11.18 per 1,000 likely 3.83 per 1,000 – 18.54 per 1,000 9.42 per 1,000
Blood clots in the lungs or legs after surgery 1,730 cases No different 3.49 per 1,000 likely 1.57 per 1,000 – 5.41 per 1,000 3.52 per 1,000
Sepsis after surgery 582 cases No different 6.47 per 1,000 likely 3 per 1,000 – 9.94 per 1,000 5.27 per 1,000
Surgical wound splitting open 401 cases No different 1.57 per 1,000 likely 0.12 per 1,000 – 3.01 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 1,614 cases No different 1.11 per 1,000 likely 0.21 per 1,000 – 2 per 1,000 1.06 per 1,000

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

2 better than the nation 3 no different
Measure CMS comparison This hospital National
Bloodstream infections from central lines (CLABSI) No different 0.42 likely 0.13 – 1.02 1
Urinary tract infections from catheters (CAUTI) Better 0.44 likely 0.16 – 0.97 1
Surgical site infections after colon surgery No different 0.45 likely 0.12 – 1.23 1
MRSA bloodstream infections No different 0.47 likely 0.12 – 1.27 1
C. diff intestinal infections Better 0.18 likely 0.09 – 0.32 1

1 more measure had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

2 no different
Measure CMS comparison This hospital National
Readmitted after a heart attack 241 cases Too few cases 14.8% 14.4%
Readmitted after heart failure 1,102 cases Too few cases 21.1% 21.3%
Readmitted after pneumonia 906 cases Too few cases 18% 17.3%
Readmitted after COPD 360 cases Too few cases 20.1% 20%
Readmitted after hip or knee replacement 82 cases Too few cases 5.5% 5.8%
Days back in hospital after a heart attack 185 cases Too few cases 38.8 days per 100 —
Days back in hospital after heart failure 904 cases Too few cases 28.6 days per 100 —
Days back in hospital after pneumonia 747 cases Too few cases 31 days per 100 —
Unplanned visits after an outpatient colonoscopy 1,226 cases No different 13.1 per 1,000 likely 10.2 per 1,000 – 16.8 per 1,000 13 per 1,000
Unplanned visits after outpatient surgery 1,810 cases No different 0.9 likely 0.7 – 1.1 —

4 more measures had too few cases here to report.

Clinicians registered at this address

86 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Internal Medicine 24
Surgical Assistant 11
Nurse Anesthetist, Certified Registered 10
Family 7
Physician Assistant 7
Emergency Medicine 6
Hospitalist 4
Acute Care 2
Family Medicine 2
Gerontology 2
Hospice and Palliative Medicine 2
Nurse Practitioner 2

First 12 alphabetically

Money from drug and device companies

Drug and device makers have to report what they pay teaching hospitals to CMS's Open Payments program. At many teaching hospitals most of it is research funding, or royalties for inventions the hospital licensed to a company. A payment on its own does not show a conflict of interest.

2025 total $71,445 general $102 · research $71,343
All years, 2019–2025 $1.6M 376 reported payments
Studies funded, 2025 10 4 companies paid in total
  • 2019 $233,750
  • 2020 $105,695
  • 2021 $172,465
  • 2022 $697,428
  • 2023 $253,740
  • 2024 $74,551
  • 2025 $71,445

General payments Research payments

What the 2025 general payments were for

Type of payment Amount Payments
Debt forgiveness $102 1

Largest paying companies, 2025

Company Amount Payments
Abbvie INC. $58,920 16
Medtronic, Inc. $12,363 9
Aesculap, Inc. $102 1
Abbott Laboratories $60 1

Largest research studies funded here, 2025

Study Amount
Safety And Efficacy Study Of Intravenous (IV) Administration Of Elezanumab To Assess Change In Upper Extremity Motor Score (UEMS) In Adult Participan… ABBVIE INC. · NCT04295538 $16,048
Study to Assess Adverse Events Change in Disease Activity and How Oral ABBV-552 Capsules Moves Through the Body of Participants Aged 50 to 90 Years W… ABBVIE INC. · NCT05771428 $13,809
Fixed-Dose Trial in Early Parkinson s Disease (PD) (TEMPO-1) ABBVIE INC. · NCT04201093 $7,742
Safety And Efficacy Study Of Intravenous (IV) Administration Of Elezanumab To Assess Change In Upper Extremity Motor Score (UEMS) In Adult Participan… ABBVIE INC. $7,060
CoreValve SURTAVI Medtronic, Inc. $6,233
PSR-MCS Medtronic, Inc. $6,130
Study of BOTOX Injections in Prevention of Migraine in Adult Participants With Episodic Migraine ABBVIE INC. · NCT05028569 $5,730
Open-label Trial in Parkinson s Disease (PD) (TEMPO-4) ABBVIE INC. · NCT04760769 $5,500

Amounts are as the paying companies reported them to CMS; Open Payments data retrieved 13 Sep 2026. Full record on CMS Open Payments.

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Sentara Leigh Hospital

Is Sentara Leigh Hospital a good hospital?

Sentara Leigh Hospital has a CMS overall rating of 3 out of 5 stars. Of the 22 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 6 and worse on 3. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Sentara Leigh Hospital?

79% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 816 completed HCAHPS surveys.

How long is the wait in the Sentara Leigh Hospital emergency room?

Emergency patients spend a median of 2 h 48 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with very high patient volume, like this one, the median is 3 h 21 min. 3% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.

Does Sentara Leigh Hospital receive money from drug and device companies?

Drug and device makers reported $71,445 in payments to Sentara Leigh Hospital for 2025, most of it research funding, under the federal Open Payments program. A payment on its own does not show a conflict of interest.