USCareCheck

CMS certification 50011F

Spokane VA Medical Center

4815 N. Assembly Street, Spokane, WA 99205

Acute Care - Veterans Administration Emergency services

Spokane VA Medical Center has a CMS overall rating of 4 out of 5 stars. 84% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 7 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 1 and worse on none.

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 4/5 CMS summary of quality measures
Would definitely recommend 84% US average 71%
Patient survey rating 5/5 200 completed surveys
Compared with the nation 0 worse 1 better of 7 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 200 completed surveys, 39% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
84%
WA 71% · US 71% · 5 of 5 stars
Rated the hospital 9 or 10 out of 10
83%
WA 70% · US 72% · 5 of 5 stars
Nurses always communicated well
84%
WA 78% · US 80% · 5 of 5 stars
Doctors always communicated well
83%
WA 79% · US 80% · 4 of 5 stars
Staff always explained new medicines
75%
WA 61% · US 62% · 5 of 5 stars
Given information about recovering at home
88%
WA 87% · US 86% · 4 of 5 stars
Room was always clean
74%
WA 74% · US 74% · 4 of 5 stars
Always quiet at night
59%
WA 53% · US 60% · 4 of 5 stars

This hospital Washington average US average

How Spokane VA Medical Center compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
Spokane VA Medical CenterThis hospital4/584%—1 better
Providence Holy Family HospitalSame city3/573%3 h 28 min2 better 2 worse
Deaconess Medical CenterSame city3/568%3 h6 better 1 worse
Prov Sacred Hrt Med Ctr & Childs Hosp.Same city3/575%3 h 36 min5 better 3 worse
Multicare Valley HospitalSame county · Spokane Valley5/569%3 h 10 min3 better

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict. All hospitals in Spokane.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 419 cases Too few cases 3.6% 3.9%
Heart failure 103 cases Too few cases 13.4% 11.1%
Pneumonia 143 cases Too few cases 10.9% 15.2%
COPD 106 cases Too few cases 6.5% 8.6%

3 more measures had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

Measure CMS comparison This hospital National
Readmitted after heart failure 82 cases Too few cases 21.7% 21.3%
Readmitted after pneumonia 106 cases Too few cases 16.6% 17.3%
Readmitted after COPD 87 cases Too few cases 19.6% 20%
Days back in hospital after heart failure 119 cases Too few cases -20.3 days per 100 —
Days back in hospital after pneumonia 156 cases Too few cases -20.2 days per 100 —

9 more measures had too few cases here to report.

Not reported for this hospital

CMS had too few cases here to publish results for complications, infections caught in the hospital. That is common at small, rural and specialty hospitals, and says nothing either way about quality.

Clinicians registered at this address

320 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Clinical 60
Pharmacist 30
Pharmacist Clinician (PhC)/ Clinical Pharmacy Specialist 17
Dietitian, Registered 14
Internal Medicine 12
Family 11
Optometrist 11
Registered Nurse 9
Mental Health 8
Social Worker 8
Addiction (Substance Use Disorder) 6
General Practice 6

First 12 alphabetically

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Spokane VA Medical Center

Is Spokane VA Medical Center a good hospital?

Spokane VA Medical Center has a CMS overall rating of 4 out of 5 stars. Of the 7 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 1 and worse on none. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Spokane VA Medical Center?

84% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 200 completed HCAHPS surveys.

Does Spokane VA Medical Center have an emergency room?

Yes. CMS lists emergency services at Spokane VA Medical Center.