CMS certification 510013
Reynolds Memorial Hospital, INC
800 Wheeling Ave, Glen Dale, WV 26038
Reynolds Memorial Hospital has a CMS overall rating of 2 out of 5 stars. 71% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 16 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 1 and worse on 1. Emergency patients spend a median of 2 h 42 min in its emergency department before leaving (US median 2 h 42 min).
Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.
What patients said
Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 429 completed surveys, 28% response rate, Oct 2024 – Sep 2025.
Emergency department
How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. These are medians over a year of visits, not a live wait time.
| Measure | This hospital | WV | US |
|---|---|---|---|
| Median time in the emergency department before leaving Lower is better · 375 visits sampled | 2 h 42 min | 2 h 17 min | 2 h 42 min |
| Median time for psychiatric and mental health patients Lower is better · 14 visits sampled | 1 h 55 min | 3 h 48 min | 4 h 17 min |
| Stroke symptoms: brain scan read within 45 minutes Higher is better · 11 patients | 45% | 52% | 69% |
| Severe sepsis and septic shock: all recommended care given Higher is better · 183 patients | 68% | 61% | 65% |
How Reynolds Memorial Hospital compares with nearby hospitals
The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.
| Hospital | CMS stars | Would recommend | ER median time | Vs the nation |
|---|---|---|---|---|
| Reynolds Memorial Hospital, INCThis hospital | 2/5 | 71% | 2 h 42 min | 1 better 1 worse |
| Weirton Medical Center, INCSame ZIP area · Weirton | 1/5 | 55% | 2 h 30 min | 1 better 3 worse |
| Wheeling Hospital, INCSame ZIP area · Wheeling | 2/5 | 56% | 3 h 23 min | 2 better 3 worse |
Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict.
Deaths
How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| All patients, hospital-wide 927 cases | Too few cases | 3.8% | 3.9% |
| Heart attack 34 cases | Too few cases | 11.6% | 11.9% |
| Heart failure 82 cases | Too few cases | 11.9% | 11.1% |
| Pneumonia 124 cases | Too few cases | 20.4% | 15.2% |
| Stroke 82 cases | Too few cases | 15.5% | 11.9% |
| COPD 48 cases | Too few cases | 9% | 8.6% |
1 more measure had too few cases here to report.
Complications
How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| Serious complications, combined measure | No different | 0.94 likely 0.47 – 1.41 | 1 |
| After hip or knee replacement 46 cases | Too few cases | 4.8% | 4.1% |
| Pressure ulcers (bed sores) 993 cases | No different | 0.45 per 1,000 likely 0 per 1,000 – 1.58 per 1,000 | 0.63 per 1,000 |
| Collapsed lung caused by a procedure 1,365 cases | No different | 0.2 per 1,000 likely 0 per 1,000 – 0.43 per 1,000 | 0.21 per 1,000 |
| Broken bones from falls in the hospital 1,349 cases | No different | 0.26 per 1,000 likely 0.05 per 1,000 – 0.47 per 1,000 | 0.27 per 1,000 |
| Bleeding or hematoma after surgery 159 cases | No different | 2.27 per 1,000 likely 0.56 per 1,000 – 3.98 per 1,000 | 2.34 per 1,000 |
| Kidney injury needing dialysis after surgery 33 cases | No different | 1.67 per 1,000 likely 0 per 1,000 – 3.4 per 1,000 | 1.67 per 1,000 |
| Breathing failure after surgery 34 cases | No different | 9.16 per 1,000 likely 0 per 1,000 – 19.22 per 1,000 | 9.42 per 1,000 |
| Blood clots in the lungs or legs after surgery 175 cases | No different | 3.73 per 1,000 likely 1.19 per 1,000 – 6.28 per 1,000 | 3.52 per 1,000 |
| Sepsis after surgery 29 cases | No different | 5.23 per 1,000 likely 0.89 per 1,000 – 9.57 per 1,000 | 5.27 per 1,000 |
| Surgical wound splitting open 27 cases | No different | 1.75 per 1,000 likely 0.23 per 1,000 – 3.28 per 1,000 | 1.77 per 1,000 |
| Accidental cut or tear during abdominal surgery 143 cases | No different | 1.03 per 1,000 likely 0 per 1,000 – 2.12 per 1,000 | 1.06 per 1,000 |
1 more measure had too few cases here to report.
Infections caught in the hospital
Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| C. diff intestinal infections | No different | 0.41 likely 0.07 – 1.35 | 1 |
5 more measures had too few cases here to report.
Readmissions and return visits
How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| Readmitted after a heart attack 48 cases | Too few cases | 13.9% | 14.4% |
| Readmitted after heart failure 191 cases | Too few cases | 22% | 21.3% |
| Readmitted after pneumonia 230 cases | Too few cases | 19.7% | 17.3% |
| Readmitted after COPD 128 cases | Too few cases | 20.2% | 20% |
| Readmitted after hip or knee replacement 49 cases | Too few cases | 5.8% | 5.8% |
| Days back in hospital after heart failure 97 cases | Too few cases | 48.5 days per 100 | — |
| Days back in hospital after pneumonia 121 cases | Too few cases | 29.4 days per 100 | — |
| Unplanned visits after an outpatient colonoscopy 109 cases | No different | 13.4 per 1,000 likely 9.9 per 1,000 – 18 per 1,000 | 13 per 1,000 |
| Hospital admissions during outpatient chemotherapy 62 cases | No different | 11.3 per 100 likely 8.3 per 100 – 14.8 per 100 | 10.7 per 100 |
| ER visits during outpatient chemotherapy 62 cases | No different | 4.9 per 100 likely 3.4 per 100 – 6.8 per 100 | 5.4 per 100 |
| Unplanned visits after outpatient surgery 95 cases | No different | 1 likely 0.7 – 1.4 | — |
3 more measures had too few cases here to report.
Clinicians registered at this address
68 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.
| Specialty | Clinicians |
|---|---|
| Family | 13 |
| Physician Assistant | 10 |
| Emergency Medicine | 9 |
| Nurse Practitioner | 6 |
| Pharmacist | 5 |
| Anesthesiology | 4 |
| Emergency Medical Services | 4 |
| Orthopaedic Surgery | 3 |
| Dietitian, Registered | 2 |
| Nurse Anesthetist, Certified Registered | 2 |
| Psychiatry | 2 |
| Anatomic Pathology & Clinical Pathology | 1 |
First 12 alphabetically
How to read this page
- Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
- “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
- Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
- Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
- These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.
CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error
Common questions about Reynolds Memorial Hospital
Is Reynolds Memorial Hospital a good hospital?
Reynolds Memorial Hospital has a CMS overall rating of 2 out of 5 stars. Of the 16 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 1 and worse on 1. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.
Would patients recommend Reynolds Memorial Hospital?
71% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 429 completed HCAHPS surveys.
How long is the wait in the Reynolds Memorial Hospital emergency room?
Emergency patients spend a median of 2 h 42 min in its emergency department before leaving (US median 2 h 42 min). These are medians over a year of visits, not a live wait time.