USCareCheck

CMS certification 511313

Boone Memorial Hospital

701 Madison Avenue, Madison, WV 25130

Critical Access Hospitals Emergency services

Boone Memorial Hospital has a CMS overall rating of 4 out of 5 stars. 93% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. On all 7 death, complication, infection and readmission measures CMS could compare, it is no different from the national rate. Emergency patients spend a median of 1 h 45 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 4/5 CMS summary of quality measures
Would definitely recommend 93% US average 71%
Patient survey rating 5/5 111 completed surveys
Compared with the nation 0 worse 0 better of 7 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 111 completed surveys, 27% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
93%
WV 73% · US 71% · 5 of 5 stars
Rated the hospital 9 or 10 out of 10
82%
WV 74% · US 72% · 5 of 5 stars
Nurses always communicated well
89%
WV 84% · US 80% · 5 of 5 stars
Doctors always communicated well
87%
WV 82% · US 80% · 5 of 5 stars
Staff always explained new medicines
64%
WV 66% · US 62% · 4 of 5 stars
Given information about recovering at home
93%
WV 88% · US 86% · 5 of 5 stars
Room was always clean
94%
WV 77% · US 74% · 5 of 5 stars
Always quiet at night
82%
WV 58% · US 60% · 5 of 5 stars

This hospital West Virginia average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as low; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital WV US
Median time in the emergency department before leaving Lower is better · 409 visits sampled · US median for EDs of the same volume: 2 h 3 min 1 h 45 min 2 h 17 min 2 h 42 min
Left before being seen Lower is better · 17,994 patients 1% 2% 2%
Stroke symptoms: brain scan read within 45 minutes Higher is better · 23 patients 17% 52% 69%

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 247 cases Too few cases 4% 3.9%
Pneumonia 50 cases Too few cases 15.1% 15.2%
COPD 38 cases Too few cases 7.8% 8.6%

4 more measures had too few cases here to report.

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

1 no different
Measure CMS comparison This hospital National
Urinary tract infections from catheters (CAUTI) No different 0 1

5 more measures had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

Measure CMS comparison This hospital National
Readmitted after heart failure 38 cases Too few cases 21.8% 21.3%
Readmitted after pneumonia 130 cases Too few cases 18.4% 17.3%
Readmitted after COPD 85 cases Too few cases 21.5% 20%
Days back in hospital after pneumonia 58 cases Too few cases 56.7 days per 100 —

10 more measures had too few cases here to report.

Not reported for this hospital

CMS had too few cases here to publish results for complications. That is common at small, rural and specialty hospitals, and says nothing either way about quality.

Clinicians registered at this address

36 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Family 10
Family Medicine 7
Physician Assistant 6
Internal Medicine 2
Nurse Practitioner 2
Foot & Ankle Surgery 1
General Practice 1
Hospitalist 1
Medical Specialty 1
Pediatrics 1
Pharmacist 1
Psychiatric/Mental Health 1

First 12 alphabetically

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Boone Memorial Hospital

Is Boone Memorial Hospital a good hospital?

Boone Memorial Hospital has a CMS overall rating of 4 out of 5 stars. On all 7 death, complication, infection and readmission measures CMS could compare, it is no different from the national rate. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Boone Memorial Hospital?

93% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 111 completed HCAHPS surveys.

How long is the wait in the Boone Memorial Hospital emergency room?

Emergency patients spend a median of 1 h 45 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with low patient volume, like this one, the median is 2 h 3 min. 1% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.