CMS certification 511320
Jackson General Hospital
122 Pinnell St, Ripley, WV 25271
Jackson General Hospital has a CMS overall rating of 3 out of 5 stars. 90% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. On all 10 death, complication, infection and readmission measures CMS could compare, it is no different from the national rate. Emergency patients spend a median of 2 h 7 min in its emergency department before leaving (US median 2 h 42 min).
Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.
What patients said
Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 195 completed surveys, 30% response rate, Oct 2024 – Sep 2025.
Emergency department
How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. These are medians over a year of visits, not a live wait time.
| Measure | This hospital | WV | US |
|---|---|---|---|
| Median time in the emergency department before leaving Lower is better · 405 visits sampled | 2 h 7 min | 2 h 17 min | 2 h 42 min |
Deaths
How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| All patients, hospital-wide 300 cases | Too few cases | 4.3% | 3.9% |
| Heart failure 27 cases | Too few cases | 12% | 11.1% |
| Pneumonia 69 cases | Too few cases | 20.2% | 15.2% |
| COPD 44 cases | Too few cases | 8% | 8.6% |
3 more measures had too few cases here to report.
Infections caught in the hospital
Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| Urinary tract infections from catheters (CAUTI) | No different | 0 | 1 |
| C. diff intestinal infections | No different | 0.64 likely 0.03 – 3.14 | 1 |
4 more measures had too few cases here to report.
Readmissions and return visits
How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| Readmitted after heart failure 66 cases | Too few cases | 21.5% | 21.3% |
| Readmitted after pneumonia 113 cases | Too few cases | 16.1% | 17.3% |
| Readmitted after COPD 89 cases | Too few cases | 19.5% | 20% |
| Days back in hospital after heart failure 29 cases | Too few cases | 56.8 days per 100 | — |
| Days back in hospital after pneumonia 58 cases | Too few cases | -27.1 days per 100 | — |
9 more measures had too few cases here to report.
Not reported for this hospital
CMS had too few cases here to publish results for complications. That is common at small, rural and specialty hospitals, and says nothing either way about quality.
Clinicians registered at this address
29 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.
| Specialty | Clinicians |
|---|---|
| Family | 5 |
| Emergency Medicine | 4 |
| Nurse Practitioner | 4 |
| Surgery | 4 |
| Physical Therapist | 3 |
| Family Medicine | 2 |
| Foot & Ankle Surgery | 2 |
| Pharmacist | 2 |
| Physician Assistant | 1 |
| Primary Care | 1 |
| Registered Nurse First Assistant | 1 |
First 12 alphabetically
How to read this page
- Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
- “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
- Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
- Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
- These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.
CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error
Common questions about Jackson General Hospital
Is Jackson General Hospital a good hospital?
Jackson General Hospital has a CMS overall rating of 3 out of 5 stars. On all 10 death, complication, infection and readmission measures CMS could compare, it is no different from the national rate. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.
Would patients recommend Jackson General Hospital?
90% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 195 completed HCAHPS surveys.
How long is the wait in the Jackson General Hospital emergency room?
Emergency patients spend a median of 2 h 7 min in its emergency department before leaving (US median 2 h 42 min). These are medians over a year of visits, not a live wait time.