USCareCheck

CMS certification 520066

Mercy Health System Corp

1000 Mineral Point Ave, Janesville, WI 53547

Acute Care Hospitals Emergency services Birthing-friendly

Mercy Health System has a CMS overall rating of 3 out of 5 stars. 63% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 25 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 1 and worse on 2. Emergency patients spend a median of 2 h 41 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 3/5 CMS summary of quality measures
Would definitely recommend 63% US average 71%
Patient survey rating 3/5 346 completed surveys
Compared with the nation 2 worse 1 better of 25 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 346 completed surveys, 25% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
63%
WI 75% · US 71% · 3 of 5 stars
Rated the hospital 9 or 10 out of 10
66%
WI 76% · US 72% · 3 of 5 stars
Nurses always communicated well
79%
WI 83% · US 80% · 4 of 5 stars
Doctors always communicated well
81%
WI 82% · US 80% · 4 of 5 stars
Staff always explained new medicines
61%
WI 66% · US 62% · 3 of 5 stars
Given information about recovering at home
86%
WI 89% · US 86% · 3 of 5 stars
Room was always clean
73%
WI 78% · US 74% · 4 of 5 stars
Always quiet at night
50%
WI 65% · US 60% · 3 of 5 stars

This hospital Wisconsin average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as medium; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital WI US
Median time in the emergency department before leaving Lower is better · 361 visits sampled · US median for EDs of the same volume: 2 h 45 min 2 h 41 min 2 h 17 min 2 h 42 min
Median time for psychiatric and mental health patients Lower is better · 23 visits sampled 5 h 5 min 3 h 23 min 4 h 17 min
Left before being seen Lower is better · 31,924 patients 3% 2% 2%
Stroke symptoms: brain scan read within 45 minutes Higher is better · 21 patients 52% 74% 69%
Severe sepsis and septic shock: all recommended care given Higher is better · 255 patients 61% 72% 65%

How Mercy Health System compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
Mercy Health System CorpThis hospital3/563%2 h 41 min1 better 2 worse
SSM Health St Mary's Hospital - JanesvilleSame city4/576%2 h 18 min1 better
Beloit Health SystemSame county · Beloit3/558%2 h 9 minNo different
Fort Memorial HospitalSame ZIP area · Fort Atkinson4/566%2 h 51 min1 better
Upland Hills HealthSame ZIP area · Dodgeville4/585%1 h 53 min1 better
Lafayette Hospital and ClinicsSame ZIP area · DarlingtonNot rated77%1 h 46 minNo different

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict. All hospitals in Janesville.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 1,482 cases Too few cases 4.2% 3.9%
Heart attack 122 cases Too few cases 13.3% 11.9%
Heart failure 196 cases Too few cases 9.2% 11.1%
Pneumonia 146 cases Too few cases 13.9% 15.2%
Stroke 123 cases Too few cases 12.7% 11.9%
COPD 104 cases Too few cases 8.9% 8.6%
Heart bypass surgery (CABG) 42 cases Too few cases 4.6% 2.4%

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

11 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 1.16 likely 0.77 – 1.55 1
Pressure ulcers (bed sores) 2,525 cases No different 0.63 per 1,000 likely 0 per 1,000 – 1.54 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 2,826 cases No different 0.24 per 1,000 likely 0.02 per 1,000 – 0.46 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 2,935 cases No different 0.29 per 1,000 likely 0.08 per 1,000 – 0.5 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 629 cases No different 3.63 per 1,000 likely 2.04 per 1,000 – 5.21 per 1,000 2.34 per 1,000
Kidney injury needing dialysis after surgery 239 cases No different 1.54 per 1,000 likely 0 per 1,000 – 3.21 per 1,000 1.67 per 1,000
Breathing failure after surgery 242 cases No different 10.95 per 1,000 likely 3.1 per 1,000 – 18.8 per 1,000 9.42 per 1,000
Blood clots in the lungs or legs after surgery 651 cases No different 4.13 per 1,000 likely 1.74 per 1,000 – 6.52 per 1,000 3.52 per 1,000
Sepsis after surgery 239 cases No different 7.04 per 1,000 likely 2.98 per 1,000 – 11.1 per 1,000 5.27 per 1,000
Surgical wound splitting open 94 cases No different 2.02 per 1,000 likely 0.52 per 1,000 – 3.51 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 382 cases No different 1.22 per 1,000 likely 0.18 per 1,000 – 2.26 per 1,000 1.06 per 1,000

2 more measures had too few cases here to report.

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

2 better than the nation 3 no different
Measure CMS comparison This hospital National
Bloodstream infections from central lines (CLABSI) Better 0.17 likely 0.01 – 0.86 1
Urinary tract infections from catheters (CAUTI) No different 0.22 likely 0.01 – 1.08 1
Surgical site infections after colon surgery No different 0.54 likely 0.03 – 2.66 1
MRSA bloodstream infections No different 0.58 likely 0.03 – 2.84 1
C. diff intestinal infections Better 0.21 likely 0.05 – 0.57 1

1 more measure had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

4 no different
Measure CMS comparison This hospital National
Readmitted after a heart attack 167 cases Too few cases 14.5% 14.4%
Readmitted after heart failure 280 cases Too few cases 20.3% 21.3%
Readmitted after pneumonia 250 cases Too few cases 17.2% 17.3%
Readmitted after COPD 195 cases Too few cases 20.6% 20%
Readmitted after heart bypass surgery 60 cases Too few cases 10% 11%
Days back in hospital after a heart attack 119 cases Too few cases 86.9 days per 100 —
Days back in hospital after heart failure 216 cases Too few cases 27.4 days per 100 —
Days back in hospital after pneumonia 150 cases Too few cases 2.4 days per 100 —
Unplanned visits after an outpatient colonoscopy 1,404 cases No different 13.5 per 1,000 likely 10.4 per 1,000 – 17.5 per 1,000 13 per 1,000
Hospital admissions during outpatient chemotherapy 181 cases No different 10.6 per 100 likely 7.9 per 100 – 13.8 per 100 10.7 per 100
ER visits during outpatient chemotherapy 181 cases No different 6.1 per 100 likely 4.3 per 100 – 8.3 per 100 5.4 per 100
Unplanned visits after outpatient surgery 394 cases No different 1 likely 0.7 – 1.3 —

2 more measures had too few cases here to report.

Money from drug and device companies

Drug and device makers have to report what they pay teaching hospitals to CMS's Open Payments program. At many teaching hospitals most of it is research funding, or royalties for inventions the hospital licensed to a company. A payment on its own does not show a conflict of interest.

2025 total $25,376 general $9,206 · research $16,170
All years, 2019–2025 $129,835 96 reported payments
Studies funded, 2025 1 5 companies paid in total
  • 2019 $31,685
  • 2020 $7,095
  • 2021 $44,981
  • 2022 $3,673
  • 2023 $6,683
  • 2024 $10,342
  • 2025 $25,376

General payments Research payments

What the 2025 general payments were for

Type of payment Amount Payments
Space rental and facility fees $8,400 13
Debt forgiveness $806 3

Largest paying companies, 2025

Company Amount Payments
Caris MPI, Inc. $16,170 3
Biosense Webster, Inc. $6,600 10
Medical Device Business Services, Inc. $1,800 3
Siemens Medical Solutions USA, Inc. $433 1
Stryker Corporation $373 2

Largest research studies funded here, 2025

Study Amount
THE CARIS BIOREPOSITORY RESEARCH PROTOCOL Caris MPI, Inc. · NCT01499394 $16,170

Amounts are as the paying companies reported them to CMS; Open Payments data retrieved 13 Sep 2026. Full record on CMS Open Payments.

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Mercy Health System

Is Mercy Health System a good hospital?

Mercy Health System has a CMS overall rating of 3 out of 5 stars. Of the 25 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 1 and worse on 2. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Mercy Health System?

63% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 346 completed HCAHPS surveys.

How long is the wait in the Mercy Health System emergency room?

Emergency patients spend a median of 2 h 41 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with medium patient volume, like this one, the median is 2 h 45 min. 3% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.

Does Mercy Health System receive money from drug and device companies?

Drug and device makers reported $25,376 in payments to Mercy Health System for 2025, most of it research funding, under the federal Open Payments program. A payment on its own does not show a conflict of interest.