USCareCheck

CMS certification 520088

SSM Health St Agnes Hospital-Fond Du Lac

430 E Division St, Fond Du Lac, WI 54935

Acute Care Hospitals Emergency services Birthing-friendly

SSM Health St Agnes Hospital-Fond Du Lac has a CMS overall rating of 4 out of 5 stars. 66% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 23 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 4 and worse on none. Emergency patients spend a median of 2 h 30 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 4/5 CMS summary of quality measures
Would definitely recommend 66% US average 71%
Patient survey rating 4/5 582 completed surveys
Compared with the nation 0 worse 4 better of 23 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 582 completed surveys, 36% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
66%
WI 75% · US 71% · 2 of 5 stars
Rated the hospital 9 or 10 out of 10
72%
WI 76% · US 72% · 4 of 5 stars
Nurses always communicated well
81%
WI 83% · US 80% · 4 of 5 stars
Doctors always communicated well
78%
WI 82% · US 80% · 3 of 5 stars
Staff always explained new medicines
62%
WI 66% · US 62% · 3 of 5 stars
Given information about recovering at home
90%
WI 89% · US 86% · 4 of 5 stars
Room was always clean
75%
WI 78% · US 74% · 4 of 5 stars
Always quiet at night
65%
WI 65% · US 60% · 4 of 5 stars

This hospital Wisconsin average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as medium; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital WI US
Median time in the emergency department before leaving Lower is better · 375 visits sampled · US median for EDs of the same volume: 2 h 45 min 2 h 30 min 2 h 17 min 2 h 42 min
Median time for psychiatric and mental health patients Lower is better · 19 visits sampled 3 h 40 min 3 h 23 min 4 h 17 min
Left before being seen Lower is better · 29,751 patients 1% 2% 2%
Stroke symptoms: brain scan read within 45 minutes Higher is better · 21 patients 95% 74% 69%
Severe sepsis and septic shock: all recommended care given Higher is better · 85 patients 69% 72% 65%

How SSM Health St Agnes Hospital-Fond Du Lac compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
SSM Health St Agnes Hospital-Fond Du LacThis hospital4/566%2 h 30 min4 better
Ripon Medical CenterSame county · RiponNot rated77%2 h 26 minNo different
Waupun Memorial HospitalSame county · Waupun5/574%2 h 19 min1 better
Thedacare Medical Center - Berlin INCSame ZIP area · Berlin3/572%1 h 50 min1 better
Ascension NE Wisconsin - St Elizabeth CampusSame ZIP area · Appleton4/568%2 h 23 min1 better 1 worse
Thedacare Regional Med Ctr - NeenahSame ZIP area · Neenah4/572%2 h 22 min4 better

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict. All hospitals in Fond Du Lac.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 2,068 cases Too few cases 3.2% 3.9%
Heart attack 94 cases Too few cases 10.8% 11.9%
Heart failure 193 cases Too few cases 15.5% 11.1%
Pneumonia 162 cases Too few cases 16.2% 15.2%
Stroke 146 cases Too few cases 9.8% 11.9%
COPD 38 cases Too few cases 9.3% 8.6%
Heart bypass surgery (CABG) 43 cases Too few cases 1.9% 2.4%

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

11 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 1.06 likely 0.67 – 1.46 1
After hip or knee replacement 29 cases Too few cases 3.9% 4.1%
Pressure ulcers (bed sores) 1,974 cases No different 1.42 per 1,000 likely 0.48 per 1,000 – 2.37 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 2,326 cases No different 0.24 per 1,000 likely 0.02 per 1,000 – 0.46 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 2,402 cases No different 0.29 per 1,000 likely 0.08 per 1,000 – 0.5 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 474 cases No different 2.62 per 1,000 likely 1 per 1,000 – 4.24 per 1,000 2.34 per 1,000
Kidney injury needing dialysis after surgery 170 cases No different 1.48 per 1,000 likely 0 per 1,000 – 3.11 per 1,000 1.67 per 1,000
Breathing failure after surgery 186 cases No different 5.14 per 1,000 likely 0 per 1,000 – 12.68 per 1,000 9.42 per 1,000
Blood clots in the lungs or legs after surgery 521 cases No different 2.89 per 1,000 likely 0.49 per 1,000 – 5.3 per 1,000 3.52 per 1,000
Sepsis after surgery 167 cases No different 4.48 per 1,000 likely 0.46 per 1,000 – 8.5 per 1,000 5.27 per 1,000
Surgical wound splitting open 86 cases No different 1.71 per 1,000 likely 0.2 per 1,000 – 3.22 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 401 cases No different 0.97 per 1,000 likely 0 per 1,000 – 2.02 per 1,000 1.06 per 1,000

1 more measure had too few cases here to report.

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

1 better than the nation 4 no different
Measure CMS comparison This hospital National
Bloodstream infections from central lines (CLABSI) No different 0.98 likely 0.16 – 3.23 1
Urinary tract infections from catheters (CAUTI) No different 0 1
Surgical site infections after colon surgery No different 0 1
MRSA bloodstream infections No different 0 1
C. diff intestinal infections Better 0.29 likely 0.11 – 0.64 1

1 more measure had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

4 no different
Measure CMS comparison This hospital National
Readmitted after a heart attack 226 cases Too few cases 14.8% 14.4%
Readmitted after heart failure 459 cases Too few cases 21% 21.3%
Readmitted after pneumonia 403 cases Too few cases 16.2% 17.3%
Readmitted after COPD 144 cases Too few cases 19.4% 20%
Readmitted after heart bypass surgery 67 cases Too few cases 12.4% 11%
Readmitted after hip or knee replacement 31 cases Too few cases 5.5% 5.8%
Days back in hospital after a heart attack 98 cases Too few cases -5 days per 100 —
Days back in hospital after heart failure 199 cases Too few cases -22.4 days per 100 —
Days back in hospital after pneumonia 167 cases Too few cases 17.3 days per 100 —
Unplanned visits after an outpatient colonoscopy 947 cases No different 12.3 per 1,000 likely 9.3 per 1,000 – 16.2 per 1,000 13 per 1,000
Hospital admissions during outpatient chemotherapy 147 cases No different 10.3 per 100 likely 7.5 per 100 – 14 per 100 10.7 per 100
ER visits during outpatient chemotherapy 147 cases No different 4.6 per 100 likely 3.1 per 100 – 6.9 per 100 5.4 per 100
Unplanned visits after outpatient surgery 291 cases No different 1 likely 0.7 – 1.4 —

1 more measure had too few cases here to report.

Clinicians registered at this address

251 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Occupational Therapist 21
Physical Therapist 19
Anesthesiology 18
Professional 16
Family 15
Nurse Practitioner 14
Nurse Anesthetist, Certified Registered 12
Hospitalist 11
Physician Assistant 11
Emergency Medicine 10
Medical-Surgical 7
Psychiatry 7

First 12 alphabetically

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about SSM Health St Agnes Hospital-Fond Du Lac

Is SSM Health St Agnes Hospital-Fond Du Lac a good hospital?

SSM Health St Agnes Hospital-Fond Du Lac has a CMS overall rating of 4 out of 5 stars. Of the 23 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 4 and worse on none. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend SSM Health St Agnes Hospital-Fond Du Lac?

66% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 582 completed HCAHPS surveys.

How long is the wait in the SSM Health St Agnes Hospital-Fond Du Lac emergency room?

Emergency patients spend a median of 2 h 30 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with medium patient volume, like this one, the median is 2 h 45 min. 1% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.