USCareCheck

CMS certification 521333

Black River Memorial Hospital

711 W Adams St, Black River Falls, WI 54615

Critical Access Hospitals Emergency services

CMS does not publish an overall star rating for Black River Memorial Hospital. 81% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. On all 6 death, complication, infection and readmission measures CMS could compare, it is no different from the national rate. Emergency patients spend a median of 1 h 42 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating Not rated There are too few measures or measure groups reported to calculate a star rating or measure group score.
Would definitely recommend 81% US average 71%
Patient survey rating Not rated 95 completed surveys
Compared with the nation 0 worse 0 better of 6 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 95 completed surveys, 33% response rate, Oct 2024 – Sep 2025.

Fewer than 100 patients completed the CAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess facility performance.
Would definitely recommend the hospital
81%
WI 75% · US 71%
Rated the hospital 9 or 10 out of 10
87%
WI 76% · US 72%
Nurses always communicated well
86%
WI 83% · US 80%
Doctors always communicated well
86%
WI 82% · US 80%
Staff always explained new medicines
69%
WI 66% · US 62%
Given information about recovering at home
95%
WI 89% · US 86%
Room was always clean
84%
WI 78% · US 74%
Always quiet at night
64%
WI 65% · US 60%

This hospital Wisconsin average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as low; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital WI US
Median time in the emergency department before leaving Lower is better · 394 visits sampled · US median for EDs of the same volume: 2 h 3 min 1 h 42 min 2 h 17 min 2 h 42 min
Median time for psychiatric and mental health patients Lower is better · 16 visits sampled 5 h 11 min 3 h 23 min 4 h 17 min
Left before being seen Lower is better · 9,603 patients 0% 2% 2%
Severe sepsis and septic shock: all recommended care given Higher is better · 23 patients 74% 72% 65%

How Black River Memorial Hospital compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
Black River Memorial HospitalThis hospitalNot rated81%1 h 42 minNo different
Gundersen Lutheran Medical CenterSame ZIP area · La Crosse4/580%2 h 47 min2 better 1 worse
Mayo Clinic Health System-Franciscan Medical Center INCSame ZIP area · La Crosse5/584%2 h 14 min3 better
Gundersen St Josephs Hospital and ClinicsSame ZIP area · HillsboroNot rated79%2 h 1 minNo different
Mayo Clinic Hlth Systm Franciscan Hlthcare SpartaSame ZIP area · SpartaNot rated70%1 h 17 minNo different
Tomah Memorial HospitalSame ZIP area · Tomah5/586%1 h 49 minNo different

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 138 cases Too few cases 4.1% 3.9%
Pneumonia 27 cases Too few cases 16.7% 15.2%

5 more measures had too few cases here to report.

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

1 no different
Measure CMS comparison This hospital National
C. diff intestinal infections No different 0 1

5 more measures had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

2 no different
Measure CMS comparison This hospital National
Readmitted after pneumonia 39 cases Too few cases 16.5% 17.3%
Days back in hospital after pneumonia 27 cases Too few cases -31.8 days per 100 —
Unplanned visits after an outpatient colonoscopy 274 cases No different 13.4 per 1,000 likely 10.1 per 1,000 – 18.2 per 1,000 13 per 1,000
Unplanned visits after outpatient surgery 52 cases No different 1 likely 0.7 – 1.4 —

10 more measures had too few cases here to report.

Not reported for this hospital

CMS had too few cases here to publish results for complications. That is common at small, rural and specialty hospitals, and says nothing either way about quality.

Clinicians registered at this address

32 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Physical Therapist 9
Family 4
Occupational Therapist 4
Nurse Anesthetist, Certified Registered 3
Clinical 2
Physical Therapy Assistant 2
Athletic Trainer 1
Dietitian, Registered 1
Family Medicine 1
Foot & Ankle Surgery 1
Nurse Practitioner 1
Pharmacist 1

First 12 alphabetically

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Black River Memorial Hospital

Is Black River Memorial Hospital a good hospital?

CMS does not publish an overall star rating for Black River Memorial Hospital. On all 6 death, complication, infection and readmission measures CMS could compare, it is no different from the national rate. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Black River Memorial Hospital?

81% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 95 completed HCAHPS surveys.

How long is the wait in the Black River Memorial Hospital emergency room?

Emergency patients spend a median of 1 h 42 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with low patient volume, like this one, the median is 2 h 3 min. 0% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.