USCareCheck

CMS certification 010046

Riverview Regional Medical Center

600 South Third Street, Gadsden, AL 35901

Acute Care Hospitals Emergency services

Riverview Regional Medical Center has a CMS overall rating of 3 out of 5 stars. 73% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 21 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 3 and worse on 2. Emergency patients spend a median of 2 h 35 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 3/5 CMS summary of quality measures
Would definitely recommend 73% US average 71%
Patient survey rating 3/5 442 completed surveys
Compared with the nation 2 worse 3 better of 21 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 442 completed surveys, 27% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
73%
AL 71% · US 71% · 4 of 5 stars
Rated the hospital 9 or 10 out of 10
67%
AL 70% · US 72% · 4 of 5 stars
Nurses always communicated well
77%
AL 80% · US 80% · 3 of 5 stars
Doctors always communicated well
73%
AL 82% · US 80% · 2 of 5 stars
Staff always explained new medicines
59%
AL 62% · US 62% · 3 of 5 stars
Given information about recovering at home
84%
AL 85% · US 86% · 3 of 5 stars
Room was always clean
71%
AL 71% · US 74% · 3 of 5 stars
Always quiet at night
64%
AL 67% · US 60% · 4 of 5 stars

This hospital Alabama average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as medium; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital AL US
Median time in the emergency department before leaving Lower is better · 425 visits sampled · US median for EDs of the same volume: 2 h 45 min 2 h 35 min 2 h 29 min 2 h 42 min
Left before being seen Lower is better · 27,912 patients 2% 2% 2%
Severe sepsis and septic shock: all recommended care given Higher is better · 119 patients 61% 64% 65%

How Riverview Regional Medical Center compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
Riverview Regional Medical CenterThis hospital3/573%2 h 35 min3 better 2 worse
Gadsden Regional Medical CenterSame city2/554%3 h 21 min3 better 3 worse
Marshall Medical CentersSame ZIP area · Boaz3/563%2 h 23 min1 better 1 worse
Floyd Cherokee Medical CenterSame ZIP area · CentreNot rated71%2 h 3 minNo different
Dekalb Regional Medical CenterSame ZIP area · Fort Payne2/559%2 h 44 min2 worse

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict. All hospitals in Gadsden.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 2,308 cases Too few cases 4.4% 3.9%
Heart attack 69 cases Too few cases 12.3% 11.9%
Heart failure 227 cases Too few cases 9.8% 11.1%
Pneumonia 340 cases Too few cases 20.4% 15.2%
Stroke 177 cases Too few cases 14.9% 11.9%
COPD 90 cases Too few cases 9.1% 8.6%

1 more measure had too few cases here to report.

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

12 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 0.85 likely 0.45 – 1.26 1
After hip or knee replacement 36 cases Too few cases 3.9% 4.1%
Deaths after a serious but treatable surgical complication 29 cases No different 188.77 per 1,000 likely 128.09 per 1,000 – 249.45 per 1,000 173.3 per 1,000
Pressure ulcers (bed sores) 2,396 cases No different 0.26 per 1,000 likely 0 per 1,000 – 1.12 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 3,424 cases No different 0.17 per 1,000 likely 0 per 1,000 – 0.39 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 3,398 cases No different 0.24 per 1,000 likely 0.04 per 1,000 – 0.45 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 461 cases No different 2.42 per 1,000 likely 0.77 per 1,000 – 4.07 per 1,000 2.34 per 1,000
Kidney injury needing dialysis after surgery 149 cases No different 1.62 per 1,000 likely 0 per 1,000 – 3.33 per 1,000 1.67 per 1,000
Breathing failure after surgery 150 cases No different 10 per 1,000 likely 0.81 per 1,000 – 19.18 per 1,000 9.42 per 1,000
Blood clots in the lungs or legs after surgery 497 cases No different 2.89 per 1,000 likely 0.49 per 1,000 – 5.29 per 1,000 3.52 per 1,000
Sepsis after surgery 141 cases No different 4.94 per 1,000 likely 0.72 per 1,000 – 9.16 per 1,000 5.27 per 1,000
Surgical wound splitting open 70 cases No different 1.72 per 1,000 likely 0.21 per 1,000 – 3.24 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 369 cases No different 0.97 per 1,000 likely 0 per 1,000 – 2.02 per 1,000 1.06 per 1,000

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

2 better than the nation 3 no different
Measure CMS comparison This hospital National
Bloodstream infections from central lines (CLABSI) No different 0.33 likely 0.02 – 1.64 1
Urinary tract infections from catheters (CAUTI) Better 0.18 likely 0.01 – 0.88 1
Surgical site infections after colon surgery No different 0.58 likely 0.03 – 2.88 1
MRSA bloodstream infections No different 2.69 likely 0.99 – 5.97 1
C. diff intestinal infections Better 0.05 likely 0 – 0.23 1

1 more measure had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

2 no different
Measure CMS comparison This hospital National
Readmitted after a heart attack 156 cases Too few cases 14.6% 14.4%
Readmitted after heart failure 536 cases Too few cases 22.8% 21.3%
Readmitted after pneumonia 704 cases Too few cases 18.8% 17.3%
Readmitted after COPD 220 cases Too few cases 20.7% 20%
Readmitted after hip or knee replacement 32 cases Too few cases 5.8% 5.8%
Days back in hospital after a heart attack 54 cases Too few cases 25.8 days per 100 —
Days back in hospital after heart failure 275 cases Too few cases -8.8 days per 100 —
Days back in hospital after pneumonia 370 cases Too few cases 15.1 days per 100 —
Unplanned visits after an outpatient colonoscopy 255 cases No different 13.4 per 1,000 likely 10.1 per 1,000 – 18 per 1,000 13 per 1,000
Unplanned visits after outpatient surgery 167 cases No different 0.9 likely 0.7 – 1.3 —

4 more measures had too few cases here to report.

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Riverview Regional Medical Center

Is Riverview Regional Medical Center a good hospital?

Riverview Regional Medical Center has a CMS overall rating of 3 out of 5 stars. Of the 21 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 3 and worse on 2. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Riverview Regional Medical Center?

73% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 442 completed HCAHPS surveys.

How long is the wait in the Riverview Regional Medical Center emergency room?

Emergency patients spend a median of 2 h 35 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with medium patient volume, like this one, the median is 2 h 45 min. 2% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.