CMS certification 030022
Valleywise Health Medical Center
2601 East Roosevelt Street, Phoenix, AZ 85008
Valleywise Health Medical Center has a CMS overall rating of 1 out of 5 stars. 72% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 13 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 4 and worse on 3. Emergency patients spend a median of 3 h 17 min in its emergency department before leaving (US median 2 h 42 min).
Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.
What patients said
Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 783 completed surveys, 8% response rate, Oct 2024 – Sep 2025.
Emergency department
How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as very high; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.
| Measure | This hospital | AZ | US |
|---|---|---|---|
| Median time in the emergency department before leaving Lower is better · 375 visits sampled · US median for EDs of the same volume: 3 h 21 min | 3 h 17 min | 2 h 56 min | 2 h 42 min |
| Median time for psychiatric and mental health patients Lower is better · 15 visits sampled | 7 h 35 min | 4 h 33 min | 4 h 17 min |
| Left before being seen Lower is better · 111,699 patients | 1% | 2% | 2% |
| Severe sepsis and septic shock: all recommended care given Higher is better · 75 patients | 91% | 59% | 65% |
How Valleywise Health Medical Center compares with nearby hospitals
The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.
| Hospital | CMS stars | Would recommend | ER median time | Vs the nation |
|---|---|---|---|---|
| Valleywise Health Medical CenterThis hospital | 1/5 | 72% | 3 h 17 min | 4 better 3 worse |
| Arizona Orthopedic and Surgical Specialty HospitalSame city | Not rated | 79% | — | 2 worse |
| Banner - University Medical Center PhoenixSame city | 3/5 | 68% | 4 h 26 min | 5 better 3 worse |
| Honorhealth Tempe Medical CenterSame city | Not rated | 53% | 2 h 30 min | No different |
| Phoenix VA Medical CenterSame city | 5/5 | 65% | — | 4 better |
| St Josephs Hospital and Medical CenterSame city | 4/5 | 75% | 2 h 55 min | 4 better 2 worse |
Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict. All hospitals in Phoenix.
Deaths
How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| All patients, hospital-wide 753 cases | Too few cases | 3.6% | 3.9% |
| Heart failure 28 cases | Too few cases | 9.5% | 11.1% |
| Pneumonia 43 cases | Too few cases | 13.8% | 15.2% |
| Stroke 33 cases | Too few cases | 12.2% | 11.9% |
3 more measures had too few cases here to report.
Complications
How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| Serious complications, combined measure | No different | 1.2 likely 0.75 – 1.64 | 1 |
| Deaths after a serious but treatable surgical complication 29 cases | No different | 200.15 per 1,000 likely 143.5 per 1,000 – 256.79 per 1,000 | 173.3 per 1,000 |
| Pressure ulcers (bed sores) 886 cases | No different | 1.18 per 1,000 likely 0.18 per 1,000 – 2.18 per 1,000 | 0.63 per 1,000 |
| Collapsed lung caused by a procedure 1,037 cases | No different | 0.33 per 1,000 likely 0.1 per 1,000 – 0.56 per 1,000 | 0.21 per 1,000 |
| Broken bones from falls in the hospital 1,040 cases | No different | 0.26 per 1,000 likely 0.05 per 1,000 – 0.48 per 1,000 | 0.27 per 1,000 |
| Bleeding or hematoma after surgery 247 cases | No different | 2.16 per 1,000 likely 0.49 per 1,000 – 3.83 per 1,000 | 2.34 per 1,000 |
| Blood clots in the lungs or legs after surgery 248 cases | No different | 3.94 per 1,000 likely 1.48 per 1,000 – 6.4 per 1,000 | 3.52 per 1,000 |
| Surgical wound splitting open 42 cases | No different | 2.07 per 1,000 likely 0.55 per 1,000 – 3.58 per 1,000 | 1.77 per 1,000 |
| Accidental cut or tear during abdominal surgery 181 cases | No different | 1.29 per 1,000 likely 0.22 per 1,000 – 2.37 per 1,000 | 1.06 per 1,000 |
4 more measures had too few cases here to report.
Infections caught in the hospital
Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| Bloodstream infections from central lines (CLABSI) | Better | 0 | 1 |
| Urinary tract infections from catheters (CAUTI) | No different | 0.45 likely 0.14 – 1.07 | 1 |
| Surgical site infections after colon surgery | No different | 1.63 likely 0.71 – 3.22 | 1 |
| MRSA bloodstream infections | Better | 0.19 likely 0.01 – 0.91 | 1 |
| C. diff intestinal infections | Better | 0.28 likely 0.14 – 0.48 | 1 |
1 more measure had too few cases here to report.
Readmissions and return visits
How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| Readmitted after a heart attack 33 cases | Too few cases | 14.4% | 14.4% |
| Readmitted after heart failure 142 cases | Too few cases | 20.9% | 21.3% |
| Readmitted after pneumonia 162 cases | Too few cases | 18.3% | 17.3% |
| Readmitted after COPD 99 cases | Too few cases | 20.5% | 20% |
| Days back in hospital after heart failure 34 cases | Too few cases | 223.6 days per 100 | — |
| Days back in hospital after pneumonia 42 cases | Too few cases | 6.1 days per 100 | — |
8 more measures had too few cases here to report.
Clinicians registered at this address
537 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry, plus 209 residents and trainees. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.
| Specialty | Clinicians |
|---|---|
| Emergency Medicine | 105 |
| Nurse Anesthetist, Certified Registered | 46 |
| Internal Medicine | 39 |
| Obstetrics & Gynecology | 23 |
| Anesthesiology | 21 |
| Psychiatry | 20 |
| Physician Assistant | 19 |
| Surgical | 16 |
| Diagnostic Radiology | 15 |
| Pediatrics | 15 |
| Dentist | 14 |
| Dietitian, Registered | 14 |
First 12 alphabetically
Money from drug and device companies
Drug and device makers have to report what they pay teaching hospitals to CMS's Open Payments program. At many teaching hospitals most of it is research funding, or royalties for inventions the hospital licensed to a company. A payment on its own does not show a conflict of interest.
- 2019 $479,182
- 2020 $589,293
- 2021 $295,940
- 2022 $194,408
- 2023 $437,788
- 2024 $367,757
- 2025 $350,755
What the 2025 general payments were for
| Type of payment | Amount | Payments |
|---|---|---|
| Grants | $200,000 | 1 |
| Space rental and facility fees | $4,903 | 12 |
| Debt forgiveness | $253 | 1 |
| Food and beverage | $178 | 1 |
| Medical devices and supplies on long-term loan | $19 | 1 |
Largest paying companies, 2025
| Company | Amount | Payments |
|---|---|---|
| Pfizer INC. | $200,000 | 1 |
| Janssen Research & Development, LLC | $58,266 | 18 |
| AstraZeneca Pharmaceuticals LP | $51,896 | 1 |
| CSL Behring | $22,711 | 7 |
| PolyNovo North America LLC | $10,102 | 19 |
| Linde Gas & Equipment Inc. | $3,903 | 11 |
| Molnlycke Health Care Ab | $1,677 | 1 |
| Molnlycke Health Care US, LLC | $1,000 | 1 |
Largest research studies funded here, 2025
| Study | Amount |
|---|---|
| A Phase 3, Randomized, Double-Blind, Double-Dummy, Parallel Group, Active Controlled Study to Evaluate the Efficacy and Safety of Milvexian, an Oral … Janssen Research & Development, LLC | $58,266 |
| A Phase III, Multicentre, Randomised, Double blind, Parallel group, Placebo controlled Study to Evaluate the Efficacy and Safety of Tozorakimab (MEDI… AstraZeneca Pharmaceuticals LP | $51,896 |
| A Prospective, Multicenter, Randomized, Double-Blind, Placebo-Controlled, Large Simple Trial Evaluating the Use of BE1116 (4-Factor Prothrombin Compl… CSL Behring · NCT05568888 | $22,711 |
| CP-003 PolyNovo North America LLC | $10,102 |
| Exufiber Ag+ PTB01 MOLNLYCKE HEALTH CARE AB · NCT04839523 | $1,677 |
| A PHASE 3, MULTICENTER, OPEN-LABEL EXTENSION STUDY TO EVALUATE THE LONG TERM EFFICACY AND SAFETY OF MIRIKIZUMAB IN PATIENTS WITH MODERATELY TO SEVERE… Eli Lilly and Company · NCT03519945 | $750 |
Amounts are as the paying companies reported them to CMS; Open Payments data retrieved 13 Sep 2026. Full record on CMS Open Payments.
How to read this page
- Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
- “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
- Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
- Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
- These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.
CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error
Common questions about Valleywise Health Medical Center
Is Valleywise Health Medical Center a good hospital?
Valleywise Health Medical Center has a CMS overall rating of 1 out of 5 stars. Of the 13 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 4 and worse on 3. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.
Would patients recommend Valleywise Health Medical Center?
72% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 783 completed HCAHPS surveys.
How long is the wait in the Valleywise Health Medical Center emergency room?
Emergency patients spend a median of 3 h 17 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with very high patient volume, like this one, the median is 3 h 21 min. 1% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.
Does Valleywise Health Medical Center receive money from drug and device companies?
Drug and device makers reported $350,755 in payments to Valleywise Health Medical Center for 2025, under the federal Open Payments program. A payment on its own does not show a conflict of interest.