CMS certification 030024
St Josephs Hospital and Medical Center
350 West Thomas Road, Phoenix, AZ 85013
St Josephs Hospital and Medical Center has a CMS overall rating of 4 out of 5 stars. 75% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 24 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 4 and worse on 2. Emergency patients spend a median of 2 h 55 min in its emergency department before leaving (US median 2 h 42 min).
Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.
What patients said
Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 712 completed surveys, 13% response rate, Oct 2024 – Sep 2025.
Emergency department
How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as very high; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.
| Measure | This hospital | AZ | US |
|---|---|---|---|
| Median time in the emergency department before leaving Lower is better · 369 visits sampled · US median for EDs of the same volume: 3 h 21 min | 2 h 55 min | 2 h 56 min | 2 h 42 min |
| Left before being seen Lower is better · 124,374 patients | 4% | 2% | 2% |
| Stroke symptoms: brain scan read within 45 minutes Higher is better · 16 patients | 50% | 70% | 69% |
| Severe sepsis and septic shock: all recommended care given Higher is better · 147 patients | 65% | 59% | 65% |
How St Josephs Hospital and Medical Center compares with nearby hospitals
The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.
| Hospital | CMS stars | Would recommend | ER median time | Vs the nation |
|---|---|---|---|---|
| St Josephs Hospital and Medical CenterThis hospital | 4/5 | 75% | 2 h 55 min | 4 better 2 worse |
| Phoenix VA Medical CenterSame city | 5/5 | 65% | — | 4 better |
| Abrazo Central CampusSame city | 2/5 | 54% | 2 h 34 min | 2 better |
| The Core Institute Specialty HospSame city | Not rated | 75% | — | 1 better |
| Phoenix Indian Medical CenterSame city | Not rated | 70% | — | No different |
| Arizona Orthopedic and Surgical Specialty HospitalSame city | Not rated | 79% | — | 2 worse |
Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict. All hospitals in Phoenix.
Deaths
How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| All patients, hospital-wide 4,880 cases | Too few cases | 3.1% | 3.9% |
| Heart attack 141 cases | Too few cases | 10.6% | 11.9% |
| Heart failure 174 cases | Too few cases | 10.4% | 11.1% |
| Pneumonia 247 cases | Too few cases | 13.4% | 15.2% |
| Stroke 703 cases | Too few cases | 11% | 11.9% |
| COPD 90 cases | Too few cases | 7.5% | 8.6% |
| Heart bypass surgery (CABG) 65 cases | Too few cases | 1.9% | 2.4% |
Complications
How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| Serious complications, combined measure | Worse | 1.27 likely 1.04 – 1.5 | 1 |
| Deaths after a serious but treatable surgical complication 218 cases | No different | 152.88 per 1,000 likely 115.15 per 1,000 – 190.62 per 1,000 | 173.3 per 1,000 |
| Pressure ulcers (bed sores) 7,006 cases | No different | 0.67 per 1,000 likely 0.14 per 1,000 – 1.19 per 1,000 | 0.63 per 1,000 |
| Collapsed lung caused by a procedure 8,156 cases | Worse | 0.42 per 1,000 likely 0.24 per 1,000 – 0.6 per 1,000 | 0.21 per 1,000 |
| Broken bones from falls in the hospital 8,832 cases | No different | 0.25 per 1,000 likely 0.07 per 1,000 – 0.43 per 1,000 | 0.27 per 1,000 |
| Bleeding or hematoma after surgery 3,355 cases | Worse | 3.73 per 1,000 likely 2.57 per 1,000 – 4.89 per 1,000 | 2.34 per 1,000 |
| Kidney injury needing dialysis after surgery 2,204 cases | No different | 1.5 per 1,000 likely 0.2 per 1,000 – 2.8 per 1,000 | 1.67 per 1,000 |
| Breathing failure after surgery 2,113 cases | Worse | 15.8 per 1,000 likely 11.59 per 1,000 – 20.01 per 1,000 | 9.42 per 1,000 |
| Blood clots in the lungs or legs after surgery 3,649 cases | No different | 4.79 per 1,000 likely 3.29 per 1,000 – 6.28 per 1,000 | 3.52 per 1,000 |
| Sepsis after surgery 2,204 cases | No different | 4.72 per 1,000 likely 2.09 per 1,000 – 7.35 per 1,000 | 5.27 per 1,000 |
| Surgical wound splitting open 1,019 cases | No different | 2.31 per 1,000 likely 0.92 per 1,000 – 3.7 per 1,000 | 1.77 per 1,000 |
| Accidental cut or tear during abdominal surgery 2,236 cases | No different | 1.28 per 1,000 likely 0.45 per 1,000 – 2.11 per 1,000 | 1.06 per 1,000 |
1 more measure had too few cases here to report.
Infections caught in the hospital
Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| Bloodstream infections from central lines (CLABSI) | Better | 0.34 likely 0.19 – 0.58 | 1 |
| Urinary tract infections from catheters (CAUTI) | Better | 0.41 likely 0.24 – 0.65 | 1 |
| Surgical site infections after colon surgery | No different | 0.56 likely 0.18 – 1.35 | 1 |
| MRSA bloodstream infections | Better | 0.47 likely 0.22 – 0.89 | 1 |
| C. diff intestinal infections | Better | 0.29 likely 0.18 – 0.43 | 1 |
1 more measure had too few cases here to report.
Readmissions and return visits
How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| Readmitted after a heart attack 335 cases | Too few cases | 15.3% | 14.4% |
| Readmitted after heart failure 493 cases | Too few cases | 20.6% | 21.3% |
| Readmitted after pneumonia 574 cases | Too few cases | 18.8% | 17.3% |
| Readmitted after COPD 254 cases | Too few cases | 20.5% | 20% |
| Readmitted after heart bypass surgery 88 cases | Too few cases | 9.2% | 11% |
| Days back in hospital after a heart attack 176 cases | Too few cases | 6.7 days per 100 | — |
| Days back in hospital after heart failure 195 cases | Too few cases | -31.8 days per 100 | — |
| Days back in hospital after pneumonia 265 cases | Too few cases | -13.3 days per 100 | — |
| Unplanned visits after an outpatient colonoscopy 256 cases | No different | 13.2 per 1,000 likely 9.8 per 1,000 – 17.9 per 1,000 | 13 per 1,000 |
| Hospital admissions during outpatient chemotherapy 145 cases | No different | 9.9 per 100 likely 7.2 per 100 – 13.2 per 100 | 10.7 per 100 |
| ER visits during outpatient chemotherapy 145 cases | No different | 4.2 per 100 likely 2.9 per 100 – 6.1 per 100 | 5.4 per 100 |
| Unplanned visits after outpatient surgery 496 cases | No different | 0.9 likely 0.7 – 1.2 | — |
2 more measures had too few cases here to report.
Clinicians registered at this address
375 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry, plus 191 residents and trainees. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.
| Specialty | Clinicians |
|---|---|
| Diagnostic Radiology | 60 |
| Hospitalist | 51 |
| Anesthesiology | 36 |
| Emergency Medicine | 23 |
| Internal Medicine | 22 |
| Family | 15 |
| Neuroradiology | 12 |
| Anatomic Pathology & Clinical Pathology | 11 |
| Neurology | 11 |
| Pediatrics | 10 |
| Family Medicine | 7 |
| Physician Assistant | 6 |
First 12 alphabetically
Money from drug and device companies
Drug and device makers have to report what they pay teaching hospitals to CMS's Open Payments program. At many teaching hospitals most of it is research funding, or royalties for inventions the hospital licensed to a company. A payment on its own does not show a conflict of interest.
- 2019 $2.4M
- 2020 $3.1M
- 2021 $3.3M
- 2022 $3M
- 2023 $3.6M
- 2024 $4.1M
- 2025 $3.6M
What the 2025 general payments were for
| Type of payment | Amount | Payments |
|---|---|---|
| Space rental and facility fees | $562,879 | 34 |
| Grants | $256,000 | 15 |
| Medical devices and supplies on long-term loan | $76,354 | 12 |
| Debt forgiveness | $14,277 | 4 |
| Education | $7,865 | 2 |
| Speaking, teaching and other services | $1,463 | 1 |
Largest paying companies, 2025
| Company | Amount | Payments |
|---|---|---|
| Cochlear Americas | $592,139 | 52 |
| Intuitive Surgical, INC. | $375,250 | 14 |
| Genentech, Inc. | $312,123 | 37 |
| Eli Lilly and Company | $284,837 | 8 |
| United Therapeutics Corporation | $199,643 | 65 |
| Abbott Laboratories | $167,719 | 29 |
| Abbvie INC. | $154,457 | 54 |
| Takeda Pharmaceuticals U.S.A., Inc. | $144,282 | 53 |
Largest research studies funded here, 2025
| Study | Amount |
|---|---|
| A pivotal, prospective, open-label, multi-arm, multi-center non-randomized study of safety and effectiveness of cochlear implantation in an expanded … Cochlear Americas | $582,877 |
| A PHASE 3, RANDOMIZED, DOUBLE-BLIND, PLACEBO-CONTROLLED STUDY TO INVESTIGATE THE EFFECT OF LEPODISIRAN ON THE REDUCTION OF MAJOR ADVERSE CARDIOVASCUL… Eli Lilly and Company · NCT06292013 | $200,772 |
| A Phase 2b efficacy safety trial of Prasinezumab in patients with early Parkinson s Disease Genentech, Inc. | $185,406 |
| Phase II dose finding study in prodromal early manifest HD individuals Genentech, Inc. | $126,717 |
| THE ENCIRCLE Trial (#2018-19) Edwards Lifesciences Corporation | $116,154 |
| STUDY TO CHECK THE SAFETY OF FAZIRSIRAN AND LEARN IF FAZIRSIRAN CAN HELP PEOPLE WITH LIVER DISEASE AND SCARRING (FIBROSIS) DUE TO AN ABNORMAL VERSION… Takeda Pharmaceuticals U.S.A., Inc. | $94,685 |
| A Phase 3b Study to Evaluate Higher Dose Nusinersen (BIIB058) in Patients with Spinal Muscular Atrophy Previously Treated with Risdiplam Biogen, Inc. | $76,121 |
| Home-based Remote Digital Monitoring to Assess ALS Progression (Track ALS) Tanabe Pharma America, Inc. | $72,562 |
Amounts are as the paying companies reported them to CMS; Open Payments data retrieved 13 Sep 2026. Full record on CMS Open Payments.
How to read this page
- Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
- “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
- Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
- Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
- These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.
CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error
Common questions about St Josephs Hospital and Medical Center
Is St Josephs Hospital and Medical Center a good hospital?
St Josephs Hospital and Medical Center has a CMS overall rating of 4 out of 5 stars. Of the 24 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 4 and worse on 2. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.
Would patients recommend St Josephs Hospital and Medical Center?
75% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 712 completed HCAHPS surveys.
How long is the wait in the St Josephs Hospital and Medical Center emergency room?
Emergency patients spend a median of 2 h 55 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with very high patient volume, like this one, the median is 3 h 21 min. 4% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.
Does St Josephs Hospital and Medical Center receive money from drug and device companies?
Drug and device makers reported $3.6M in payments to St Josephs Hospital and Medical Center for 2025, most of it research funding, under the federal Open Payments program. A payment on its own does not show a conflict of interest.