USCareCheck

CMS certification 030078

Phoenix Indian Medical Center

4212 North 16th Street, Phoenix, AZ 85016

Acute Care Hospitals

CMS does not publish an overall star rating for Phoenix Indian Medical Center. 70% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. On all 4 death, complication, infection and readmission measures CMS could compare, it is no different from the national rate.

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating Not rated There are too few measures or measure groups reported to calculate a star rating or measure group score.
Would definitely recommend 70% US average 71%
Patient survey rating 4/5 192 completed surveys
Compared with the nation 0 worse 0 better of 4 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 192 completed surveys, 22% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
70%
AZ 68% · US 71% · 4 of 5 stars
Rated the hospital 9 or 10 out of 10
72%
AZ 68% · US 72% · 4 of 5 stars
Nurses always communicated well
78%
AZ 77% · US 80% · 4 of 5 stars
Doctors always communicated well
82%
AZ 76% · US 80% · 4 of 5 stars
Staff always explained new medicines
69%
AZ 60% · US 62% · 4 of 5 stars
Given information about recovering at home
88%
AZ 84% · US 86% · 4 of 5 stars
Room was always clean
70%
AZ 70% · US 74% · 3 of 5 stars
Always quiet at night
65%
AZ 56% · US 60% · 4 of 5 stars

This hospital Arizona average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. These are medians over a year of visits, not a live wait time.

Measure This hospital AZ US
Severe sepsis and septic shock: all recommended care given Higher is better · 67 patients 90% 59% 65%

How Phoenix Indian Medical Center compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
Phoenix Indian Medical CenterThis hospitalNot rated70%—No different
Abrazo Central CampusSame city2/554%2 h 34 min2 better
The Core Institute Specialty HospSame cityNot rated75%—1 better
St Josephs Hospital and Medical CenterSame city4/575%2 h 55 min4 better 2 worse
Honor Health John C. Lincoln Medical CenterSame city3/572%3 h 10 min5 better 3 worse
Phoenix VA Medical CenterSame city5/565%—4 better

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict. All hospitals in Phoenix.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 77 cases Too few cases 3.9% 3.9%

6 more measures had too few cases here to report.

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

7 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 1.18 likely 0.68 – 1.69 1
Pressure ulcers (bed sores) 221 cases No different 1.23 per 1,000 likely 0 per 1,000 – 2.5 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 290 cases No different 0.21 per 1,000 likely 0 per 1,000 – 0.45 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 299 cases No different 0.36 per 1,000 likely 0.14 per 1,000 – 0.58 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 74 cases No different 2.29 per 1,000 likely 0.57 per 1,000 – 4.01 per 1,000 2.34 per 1,000
Blood clots in the lungs or legs after surgery 78 cases No different 3.45 per 1,000 likely 0.83 per 1,000 – 6.08 per 1,000 3.52 per 1,000
Accidental cut or tear during abdominal surgery 27 cases No different 1.05 per 1,000 likely 0 per 1,000 – 2.14 per 1,000 1.06 per 1,000

6 more measures had too few cases here to report.

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

1 no different
Measure CMS comparison This hospital National
C. diff intestinal infections No different 0.35 likely 0.02 – 1.7 1

5 more measures had too few cases here to report.

Not reported for this hospital

CMS had too few cases here to publish results for readmissions and return visits. That is common at small, rural and specialty hospitals, and says nothing either way about quality.

Clinicians registered at this address

943 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Registered Nurse 179
Pharmacist 75
Licensed Practical Nurse 53
Emergency 31
Pediatrics 30
Family Medicine 28
Critical Care Medicine 27
Family 23
Obstetric, Inpatient 23
Medical-Surgical 22
Internal Medicine 19
Emergency Medicine 17

First 12 alphabetically

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Phoenix Indian Medical Center

Is Phoenix Indian Medical Center a good hospital?

CMS does not publish an overall star rating for Phoenix Indian Medical Center. On all 4 death, complication, infection and readmission measures CMS could compare, it is no different from the national rate. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Phoenix Indian Medical Center?

70% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 192 completed HCAHPS surveys.

Does Phoenix Indian Medical Center have an emergency room?

No. CMS does not list emergency services at Phoenix Indian Medical Center.