USCareCheck

CMS certification 030084

Chinle Comprehensive Health Care Facility

US Hwy 191, Hospital Road, Chinle, AZ 86503

Acute Care Hospitals Emergency services Birthing-friendly

CMS does not publish an overall star rating for Chinle Comprehensive Health Care Facility. 46% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 7 death, complication, infection and readmission measures CMS could compare, it does better than the nation on none and worse on 1.

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating Not rated There are too few measures or measure groups reported to calculate a star rating or measure group score.
Would definitely recommend 46% US average 71%
Patient survey rating Not rated 88 completed surveys
Compared with the nation 1 worse 0 better of 7 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 88 completed surveys, 10% response rate, Oct 2024 – Sep 2025.

Fewer than 100 patients completed the CAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess facility performance.
Would definitely recommend the hospital
46%
AZ 68% · US 71%
Rated the hospital 9 or 10 out of 10
58%
AZ 68% · US 72%
Nurses always communicated well
68%
AZ 77% · US 80%
Doctors always communicated well
69%
AZ 76% · US 80%
Staff always explained new medicines
60%
AZ 60% · US 62%
Given information about recovering at home
73%
AZ 84% · US 86%
Room was always clean
55%
AZ 70% · US 74%
Always quiet at night
54%
AZ 56% · US 60%

This hospital Arizona average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. These are medians over a year of visits, not a live wait time.

Measure This hospital AZ US
Severe sepsis and septic shock: all recommended care given Higher is better · 155 patients 42% 59% 65%

How Chinle Comprehensive Health Care Facility compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
Chinle Comprehensive Health Care FacilityThis hospitalNot rated46%—1 worse
Fort Defiance Indian HospitalSame county · Ft. DefianceNot rated62%—No different
Sage Memorial HospitalSame county · GanadoNot rated66%—1 worse
White Mountain Regional Medical CenterSame county · SpringervilleNot rated80%2 h 14 min1 worse

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 179 cases Too few cases 3.9% 3.9%
Heart failure 28 cases Too few cases 11.3% 11.1%
Pneumonia 90 cases Too few cases 13% 15.2%

4 more measures had too few cases here to report.

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

5 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 1.16 likely 0.66 – 1.66 1
Pressure ulcers (bed sores) 465 cases No different 1.19 per 1,000 likely 0 per 1,000 – 2.43 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 833 cases No different 0.21 per 1,000 likely 0 per 1,000 – 0.44 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 827 cases No different 0.27 per 1,000 likely 0.05 per 1,000 – 0.48 per 1,000 0.27 per 1,000
Accidental cut or tear during abdominal surgery 26 cases No different 1.06 per 1,000 likely 0 per 1,000 – 2.15 per 1,000 1.06 per 1,000

8 more measures had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

Measure CMS comparison This hospital National
Readmitted after heart failure 29 cases Too few cases 22.2% 21.3%
Readmitted after pneumonia 96 cases Too few cases 17.4% 17.3%
Days back in hospital after heart failure 33 cases Too few cases 64.2 days per 100 —
Days back in hospital after pneumonia 112 cases Too few cases 21.1 days per 100 —

10 more measures had too few cases here to report.

Not reported for this hospital

CMS had too few cases here to publish results for infections caught in the hospital. That is common at small, rural and specialty hospitals, and says nothing either way about quality.

Clinicians registered at this address

163 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Pharmacist 21
Dietitian, Registered 15
Internal Medicine 11
Physical Therapist 11
Pediatrics 9
Emergency Medicine 8
Family Medicine 8
Advanced Practice Midwife 7
Dentist 7
Optometrist 6
Audiologist 4
Family 4

First 12 alphabetically

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Chinle Comprehensive Health Care Facility

Is Chinle Comprehensive Health Care Facility a good hospital?

CMS does not publish an overall star rating for Chinle Comprehensive Health Care Facility. Of the 7 death, complication, infection and readmission measures CMS could compare, it does better than the nation on none and worse on 1. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Chinle Comprehensive Health Care Facility?

46% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 88 completed HCAHPS surveys.

Does Chinle Comprehensive Health Care Facility have an emergency room?

Yes. CMS lists emergency services at Chinle Comprehensive Health Care Facility.