USCareCheck

CMS certification 031309

Sage Memorial Hospital

Highway 264 West and 191 South, Ganado, AZ 86505

Critical Access Hospitals

CMS does not publish an overall star rating for Sage Memorial Hospital. 66% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 4 death, complication, infection and readmission measures CMS could compare, it does better than the nation on none and worse on 1.

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating Not rated There are too few measures or measure groups reported to calculate a star rating or measure group score.
Would definitely recommend 66% US average 71%
Patient survey rating Not rated 44 completed surveys
Compared with the nation 1 worse 0 better of 4 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 44 completed surveys, 13% response rate, Oct 2024 – Sep 2025.

Very few patients were eligible for the CAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess facility performance.
Would definitely recommend the hospital
66%
AZ 68% · US 71%
Rated the hospital 9 or 10 out of 10
80%
AZ 68% · US 72%
Nurses always communicated well
71%
AZ 77% · US 80%
Doctors always communicated well
75%
AZ 76% · US 80%
Staff always explained new medicines
66%
AZ 60% · US 62%
Given information about recovering at home
82%
AZ 84% · US 86%
Room was always clean
77%
AZ 70% · US 74%
Always quiet at night
69%
AZ 56% · US 60%

This hospital Arizona average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as low; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital AZ US
Left before being seen Lower is better · 10,872 patients 3% 2% 2%

How Sage Memorial Hospital compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
Sage Memorial HospitalThis hospitalNot rated66%—1 worse
Fort Defiance Indian HospitalSame county · Ft. DefianceNot rated62%—No different
Chinle Comprehensive Health Care FacilitySame county · ChinleNot rated46%—1 worse
White Mountain Regional Medical CenterSame county · SpringervilleNot rated80%2 h 14 min1 worse

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 120 cases Too few cases 4.8% 3.9%
Pneumonia 46 cases Too few cases 17% 15.2%

5 more measures had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

Measure CMS comparison This hospital National
Readmitted after pneumonia 41 cases Too few cases 18.9% 17.3%
Days back in hospital after pneumonia 50 cases Too few cases 106.8 days per 100 —

12 more measures had too few cases here to report.

Not reported for this hospital

CMS had too few cases here to publish results for complications, infections caught in the hospital. That is common at small, rural and specialty hospitals, and says nothing either way about quality.

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Sage Memorial Hospital

Is Sage Memorial Hospital a good hospital?

CMS does not publish an overall star rating for Sage Memorial Hospital. Of the 4 death, complication, infection and readmission measures CMS could compare, it does better than the nation on none and worse on 1. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Sage Memorial Hospital?

66% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 44 completed HCAHPS surveys.

Does Sage Memorial Hospital have an emergency room?

No. CMS does not list emergency services at Sage Memorial Hospital.