USCareCheck

CMS certification 050002

St Rose Hospital

27200 Calaroga Ave, Hayward, CA 94545

Acute Care Hospitals

St Rose Hospital has a CMS overall rating of 1 out of 5 stars. 67% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 16 death, complication, infection and readmission measures CMS could compare, it does better than the nation on none and worse on 2. Emergency patients spend a median of 2 h 40 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 1/5 CMS summary of quality measures
Would definitely recommend 67% US average 71%
Patient survey rating 2/5 389 completed surveys
Compared with the nation 2 worse 0 better of 16 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 389 completed surveys, 22% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
67%
CA 69% · US 71% · 3 of 5 stars
Rated the hospital 9 or 10 out of 10
60%
CA 68% · US 72% · 2 of 5 stars
Nurses always communicated well
70%
CA 76% · US 80% · 2 of 5 stars
Doctors always communicated well
71%
CA 76% · US 80% · 2 of 5 stars
Staff always explained new medicines
57%
CA 59% · US 62% · 2 of 5 stars
Given information about recovering at home
81%
CA 85% · US 86% · 2 of 5 stars
Room was always clean
78%
CA 72% · US 74% · 4 of 5 stars
Always quiet at night
52%
CA 48% · US 60% · 3 of 5 stars

This hospital California average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as medium; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital CA US
Median time in the emergency department before leaving Lower is better · 346 visits sampled · US median for EDs of the same volume: 2 h 45 min 2 h 40 min 2 h 54 min 2 h 42 min
Median time for psychiatric and mental health patients Lower is better · 30 visits sampled 2 h 34 min 4 h 20 min 4 h 17 min
Left before being seen Lower is better · 27,063 patients 3% 2% 2%
Severe sepsis and septic shock: all recommended care given Higher is better · 127 patients 70% 70% 65%

How St Rose Hospital compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
St Rose HospitalThis hospital1/567%2 h 40 min2 worse
Eden Medical CenterSame county · Castro Valley4/575%3 h 14 min2 better
Kaiser Foundation Hospital - FremontSame county · Fremont4/569%—1 better
Washington HospitalSame county · Fremont2/571%2 h 49 min3 better 4 worse
Kaiser Foundation Hospital - San LeandroSame county · San Leandro2/573%—1 better 1 worse
Stanford Health Care Tri-ValleySame county · Pleasanton5/574%3 h 19 min6 better

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 567 cases Too few cases 4.2% 3.9%
Heart attack 62 cases Too few cases 13.2% 11.9%
Heart failure 82 cases Too few cases 11.2% 11.1%
Pneumonia 152 cases Too few cases 20.6% 15.2%
COPD 57 cases Too few cases 11% 8.6%

2 more measures had too few cases here to report.

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

11 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 1.02 likely 0.57 – 1.47 1
After hip or knee replacement 97 cases Too few cases 4.6% 4.1%
Pressure ulcers (bed sores) 1,264 cases No different 0.36 per 1,000 likely 0 per 1,000 – 1.39 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 1,834 cases No different 0.32 per 1,000 likely 0.09 per 1,000 – 0.54 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 1,870 cases No different 0.26 per 1,000 likely 0.04 per 1,000 – 0.47 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 295 cases No different 2.23 per 1,000 likely 0.53 per 1,000 – 3.92 per 1,000 2.34 per 1,000
Kidney injury needing dialysis after surgery 124 cases No different 2.13 per 1,000 likely 0.4 per 1,000 – 3.87 per 1,000 1.67 per 1,000
Breathing failure after surgery 123 cases No different 11.87 per 1,000 likely 1.85 per 1,000 – 21.89 per 1,000 9.42 per 1,000
Blood clots in the lungs or legs after surgery 285 cases No different 3.71 per 1,000 likely 1.17 per 1,000 – 6.25 per 1,000 3.52 per 1,000
Sepsis after surgery 120 cases No different 5.19 per 1,000 likely 0.86 per 1,000 – 9.51 per 1,000 5.27 per 1,000
Surgical wound splitting open 43 cases No different 1.74 per 1,000 likely 0.22 per 1,000 – 3.27 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 227 cases No different 1.02 per 1,000 likely 0 per 1,000 – 2.09 per 1,000 1.06 per 1,000

1 more measure had too few cases here to report.

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

2 no different
Measure CMS comparison This hospital National
Urinary tract infections from catheters (CAUTI) No different 0.75 likely 0.04 – 3.7 1
C. diff intestinal infections No different 0.56 likely 0.18 – 1.36 1

4 more measures had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

Measure CMS comparison This hospital National
Readmitted after a heart attack 84 cases Too few cases 15.5% 14.4%
Readmitted after heart failure 120 cases Too few cases 20.3% 21.3%
Readmitted after pneumonia 147 cases Too few cases 18.8% 17.3%
Readmitted after COPD 72 cases Too few cases 20.9% 20%
Readmitted after hip or knee replacement 101 cases Too few cases 5.4% 5.8%
Days back in hospital after heart failure 116 cases Too few cases 35 days per 100 —
Days back in hospital after pneumonia 152 cases Too few cases 29.5 days per 100 —

7 more measures had too few cases here to report.

Clinicians registered at this address

45 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Physician Assistant 11
Emergency Medicine 8
Internal Medicine 4
Acute Care 2
Family 2
Hospitalist 2
Medical 2
Anesthesiology 1
General Acute Care Hospital 1
Infectious Disease 1
Medical Laboratory 1
Neonatal 1

First 12 alphabetically

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about St Rose Hospital

Is St Rose Hospital a good hospital?

St Rose Hospital has a CMS overall rating of 1 out of 5 stars. Of the 16 death, complication, infection and readmission measures CMS could compare, it does better than the nation on none and worse on 2. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend St Rose Hospital?

67% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 389 completed HCAHPS surveys.

How long is the wait in the St Rose Hospital emergency room?

Emergency patients spend a median of 2 h 40 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with medium patient volume, like this one, the median is 2 h 45 min. 3% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.