USCareCheck

CMS certification 050488

Eden Medical Center

20103 Lake Chabot Road, Castro Valley, CA 94546

Acute Care Hospitals Emergency services Birthing-friendly

Eden Medical Center has a CMS overall rating of 4 out of 5 stars. 75% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 21 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 2 and worse on none. Emergency patients spend a median of 3 h 14 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 4/5 CMS summary of quality measures
Would definitely recommend 75% US average 71%
Patient survey rating 3/5 431 completed surveys
Compared with the nation 0 worse 2 better of 21 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 431 completed surveys, 17% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
75%
CA 69% · US 71% · 4 of 5 stars
Rated the hospital 9 or 10 out of 10
70%
CA 68% · US 72% · 3 of 5 stars
Nurses always communicated well
75%
CA 76% · US 80% · 2 of 5 stars
Doctors always communicated well
75%
CA 76% · US 80% · 2 of 5 stars
Staff always explained new medicines
57%
CA 59% · US 62% · 2 of 5 stars
Given information about recovering at home
87%
CA 85% · US 86% · 3 of 5 stars
Room was always clean
71%
CA 72% · US 74% · 3 of 5 stars
Always quiet at night
58%
CA 48% · US 60% · 3 of 5 stars

This hospital California average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as high; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital CA US
Median time in the emergency department before leaving Lower is better · 375 visits sampled · US median for EDs of the same volume: 3 h 22 min 3 h 14 min 2 h 54 min 2 h 42 min
Median time for psychiatric and mental health patients Lower is better · 14 visits sampled 7 h 14 min 4 h 20 min 4 h 17 min
Left before being seen Lower is better · 47,903 patients 3% 2% 2%
Severe sepsis and septic shock: all recommended care given Higher is better · 203 patients 73% 70% 65%

How Eden Medical Center compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
Eden Medical CenterThis hospital4/575%3 h 14 min2 better
St Rose HospitalSame county · Hayward1/567%2 h 40 min2 worse
Kaiser Foundation Hospital - FremontSame county · Fremont4/569%—1 better
Washington HospitalSame county · Fremont2/571%2 h 49 min3 better 4 worse
Kaiser Foundation Hospital - San LeandroSame county · San Leandro2/573%—1 better 1 worse
Stanford Health Care Tri-ValleySame county · Pleasanton5/574%3 h 19 min6 better

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 1,714 cases Too few cases 3.4% 3.9%
Heart attack 38 cases Too few cases 11.7% 11.9%
Heart failure 207 cases Too few cases 11.1% 11.1%
Pneumonia 359 cases Too few cases 17.6% 15.2%
Stroke 355 cases Too few cases 10.5% 11.9%
COPD 78 cases Too few cases 8.4% 8.6%

1 more measure had too few cases here to report.

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

12 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 0.81 likely 0.46 – 1.16 1
After hip or knee replacement 60 cases Too few cases 3.9% 4.1%
Deaths after a serious but treatable surgical complication 70 cases No different 137.41 per 1,000 likely 92.94 per 1,000 – 181.88 per 1,000 173.3 per 1,000
Pressure ulcers (bed sores) 4,132 cases No different 0.16 per 1,000 likely 0 per 1,000 – 0.85 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 4,697 cases No different 0.17 per 1,000 likely 0 per 1,000 – 0.39 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 4,676 cases No different 0.3 per 1,000 likely 0.1 per 1,000 – 0.5 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 818 cases No different 2.75 per 1,000 likely 1.17 per 1,000 – 4.32 per 1,000 2.34 per 1,000
Kidney injury needing dialysis after surgery 251 cases No different 1.56 per 1,000 likely 0 per 1,000 – 3.24 per 1,000 1.67 per 1,000
Breathing failure after surgery 261 cases No different 7.76 per 1,000 likely 0 per 1,000 – 15.78 per 1,000 9.42 per 1,000
Blood clots in the lungs or legs after surgery 860 cases No different 2.69 per 1,000 likely 0.53 per 1,000 – 4.85 per 1,000 3.52 per 1,000
Sepsis after surgery 242 cases No different 6.09 per 1,000 likely 2.08 per 1,000 – 10.1 per 1,000 5.27 per 1,000
Surgical wound splitting open 233 cases No different 1.64 per 1,000 likely 0.16 per 1,000 – 3.12 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 819 cases No different 0.88 per 1,000 likely 0 per 1,000 – 1.89 per 1,000 1.06 per 1,000

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

1 better than the nation 4 no different
Measure CMS comparison This hospital National
Bloodstream infections from central lines (CLABSI) No different 0.29 likely 0.02 – 1.44 1
Urinary tract infections from catheters (CAUTI) No different 0.43 likely 0.07 – 1.43 1
Surgical site infections after colon surgery No different 0.61 likely 0.03 – 3.01 1
MRSA bloodstream infections No different 0.31 likely 0.02 – 1.52 1
C. diff intestinal infections Better 0.12 likely 0.05 – 0.24 1

1 more measure had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

2 no different
Measure CMS comparison This hospital National
Readmitted after heart failure 258 cases Too few cases 22.1% 21.3%
Readmitted after pneumonia 390 cases Too few cases 16.9% 17.3%
Readmitted after COPD 88 cases Too few cases 20% 20%
Readmitted after hip or knee replacement 58 cases Too few cases 5.7% 5.8%
Days back in hospital after heart failure 225 cases Too few cases 22.6 days per 100 —
Days back in hospital after pneumonia 367 cases Too few cases 2.4 days per 100 —
Unplanned visits after an outpatient colonoscopy 68 cases No different 12.9 per 1,000 likely 9.6 per 1,000 – 17.4 per 1,000 13 per 1,000
Unplanned visits after outpatient surgery 205 cases No different 0.8 likely 0.6 – 1.1 —

6 more measures had too few cases here to report.

Clinicians registered at this address

111 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Hospitalist 27
Emergency Medicine 19
Anesthesiology 16
Internal Medicine 9
Acute Care 5
Pharmacist 5
Physician Assistant 5
Critical Care Medicine 4
Registered Nurse 3
Speech-Language Pathologist 3
Family 2
Adult Health 1

First 12 alphabetically

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Eden Medical Center

Is Eden Medical Center a good hospital?

Eden Medical Center has a CMS overall rating of 4 out of 5 stars. Of the 21 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 2 and worse on none. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Eden Medical Center?

75% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 431 completed HCAHPS surveys.

How long is the wait in the Eden Medical Center emergency room?

Emergency patients spend a median of 3 h 14 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with high patient volume, like this one, the median is 3 h 22 min. 3% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.