USCareCheck

CMS certification 050129

St Bernardine Medical Center

2101 N Waterman Ave, San Bernardino, CA 92404

Acute Care Hospitals Emergency services Birthing-friendly

St Bernardine Medical Center has a CMS overall rating of 2 out of 5 stars. 67% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 23 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 3 and worse on 1. Emergency patients spend a median of 2 h 56 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 2/5 CMS summary of quality measures
Would definitely recommend 67% US average 71%
Patient survey rating 2/5 539 completed surveys
Compared with the nation 1 worse 3 better of 23 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 539 completed surveys, 11% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
67%
CA 69% · US 71% · 3 of 5 stars
Rated the hospital 9 or 10 out of 10
69%
CA 68% · US 72% · 3 of 5 stars
Nurses always communicated well
76%
CA 76% · US 80% · 3 of 5 stars
Doctors always communicated well
73%
CA 76% · US 80% · 2 of 5 stars
Staff always explained new medicines
60%
CA 59% · US 62% · 2 of 5 stars
Given information about recovering at home
83%
CA 85% · US 86% · 2 of 5 stars
Room was always clean
67%
CA 72% · US 74% · 3 of 5 stars
Always quiet at night
49%
CA 48% · US 60% · 2 of 5 stars

This hospital California average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as very high; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital CA US
Median time in the emergency department before leaving Lower is better · 360 visits sampled · US median for EDs of the same volume: 3 h 21 min 2 h 56 min 2 h 54 min 2 h 42 min
Median time for psychiatric and mental health patients Lower is better · 21 visits sampled 2 h 44 min 4 h 20 min 4 h 17 min
Left before being seen Lower is better · 82,938 patients 1% 2% 2%
Severe sepsis and septic shock: all recommended care given Higher is better · 349 patients 78% 70% 65%

How St Bernardine Medical Center compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
St Bernardine Medical CenterThis hospital2/567%2 h 56 min3 better 1 worse
Community Hospital of San BernardinoSame city3/568%2 h 33 min1 better 1 worse
Desert Valley HospitalSame county · Victorville3/566%2 h 47 min4 better 1 worse
Victor Valley Global Medical CenterSame county · Victorville1/544%3 h 33 min2 worse
Redlands Community HospitalSame county · Redlands2/574%3 h 51 min1 better 2 worse
Loma Linda VA Medical CenterSame county · Loma Linda3/578%—2 better 1 worse

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict. All hospitals in San Bernardino.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 2,365 cases Too few cases 4.4% 3.9%
Heart attack 118 cases Too few cases 12.4% 11.9%
Heart failure 115 cases Too few cases 9.8% 11.1%
Pneumonia 184 cases Too few cases 14.8% 15.2%
Stroke 244 cases Too few cases 9.1% 11.9%
COPD 64 cases Too few cases 7.4% 8.6%
Heart bypass surgery (CABG) 47 cases Too few cases 2.7% 2.4%

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

12 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 1.03 likely 0.67 – 1.39 1
After hip or knee replacement 49 cases Too few cases 5% 4.1%
Deaths after a serious but treatable surgical complication 58 cases No different 176.87 per 1,000 likely 123.76 per 1,000 – 229.99 per 1,000 173.3 per 1,000
Pressure ulcers (bed sores) 2,739 cases No different 0.46 per 1,000 likely 0 per 1,000 – 1.24 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 3,217 cases No different 0.18 per 1,000 likely 0 per 1,000 – 0.4 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 3,508 cases No different 0.32 per 1,000 likely 0.11 per 1,000 – 0.52 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 705 cases No different 2.49 per 1,000 likely 0.91 per 1,000 – 4.07 per 1,000 2.34 per 1,000
Kidney injury needing dialysis after surgery 261 cases No different 1.55 per 1,000 likely 0 per 1,000 – 3.22 per 1,000 1.67 per 1,000
Breathing failure after surgery 292 cases No different 12.03 per 1,000 likely 4.38 per 1,000 – 19.69 per 1,000 9.42 per 1,000
Blood clots in the lungs or legs after surgery 729 cases No different 4.69 per 1,000 likely 2.37 per 1,000 – 7.01 per 1,000 3.52 per 1,000
Sepsis after surgery 270 cases No different 4.35 per 1,000 likely 0.39 per 1,000 – 8.31 per 1,000 5.27 per 1,000
Surgical wound splitting open 147 cases No different 1.68 per 1,000 likely 0.18 per 1,000 – 3.18 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 600 cases No different 0.91 per 1,000 likely 0 per 1,000 – 1.93 per 1,000 1.06 per 1,000

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

4 better than the nation 1 no different
Measure CMS comparison This hospital National
Bloodstream infections from central lines (CLABSI) Better 0 1
Urinary tract infections from catheters (CAUTI) Better 0 1
Surgical site infections after colon surgery Better 0 1
MRSA bloodstream infections No different 1.55 likely 0.72 – 2.95 1
C. diff intestinal infections Better 0.21 likely 0.1 – 0.39 1

1 more measure had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

1 no different
Measure CMS comparison This hospital National
Readmitted after a heart attack 498 cases Too few cases 16.7% 14.4%
Readmitted after heart failure 532 cases Too few cases 21% 21.3%
Readmitted after pneumonia 505 cases Too few cases 18.1% 17.3%
Readmitted after COPD 222 cases Too few cases 19.9% 20%
Readmitted after heart bypass surgery 176 cases Too few cases 10.9% 11%
Readmitted after hip or knee replacement 50 cases Too few cases 6.1% 5.8%
Days back in hospital after a heart attack 123 cases Too few cases 49.3 days per 100 —
Days back in hospital after heart failure 147 cases Too few cases 59.1 days per 100 —
Days back in hospital after pneumonia 206 cases Too few cases 71.7 days per 100 —
Unplanned visits after outpatient surgery 85 cases No different 1 likely 0.7 – 1.4 —

4 more measures had too few cases here to report.

Clinicians registered at this address

113 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry, plus 61 residents and trainees. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Internal Medicine 24
Anesthesiology 19
Physician Assistant 13
Emergency Medicine 8
Nurse Anesthetist, Certified Registered 8
Dietitian, Registered 5
Medical 4
Community Health Worker 3
Occupational Therapist 3
Critical Care Medicine 2
Family Medicine 2
Hospitalist 2

First 12 alphabetically

Money from drug and device companies

Drug and device makers have to report what they pay teaching hospitals to CMS's Open Payments program. At many teaching hospitals most of it is research funding, or royalties for inventions the hospital licensed to a company. A payment on its own does not show a conflict of interest.

2025 total $37,533 general $13,600 · research $23,933
All years, 2019–2025 $406,589 70 reported payments
Studies funded, 2025 1 5 companies paid in total
  • 2019 $72,543
  • 2020 $562
  • 2021 $0
  • 2022 $14,024
  • 2023 $47,620
  • 2024 $234,307
  • 2025 $37,533

General payments Research payments

What the 2025 general payments were for

Type of payment Amount Payments
Space rental and facility fees $13,500 3
Debt forgiveness $100 2

Largest paying companies, 2025

Company Amount Payments
Alnylam Pharmaceuticals Inc. $23,933 1
Takeda Pharmaceuticals U.S.A., Inc. $5,000 1
Madrigal Pharmaceuticals $5,000 1
Abbvie INC. $3,500 1
Baxter Healthcare $100 2

Largest research studies funded here, 2025

Study Amount
evaluate plasminogen (PLG) lowering siRNA in mouse models of Hereditary hemorrhagic telangiectasia (HHT) Alnylam Pharmaceuticals Inc. $23,933

Amounts are as the paying companies reported them to CMS; Open Payments data retrieved 13 Sep 2026. Full record on CMS Open Payments.

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about St Bernardine Medical Center

Is St Bernardine Medical Center a good hospital?

St Bernardine Medical Center has a CMS overall rating of 2 out of 5 stars. Of the 23 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 3 and worse on 1. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend St Bernardine Medical Center?

67% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 539 completed HCAHPS surveys.

How long is the wait in the St Bernardine Medical Center emergency room?

Emergency patients spend a median of 2 h 56 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with very high patient volume, like this one, the median is 3 h 21 min. 1% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.

Does St Bernardine Medical Center receive money from drug and device companies?

Drug and device makers reported $37,533 in payments to St Bernardine Medical Center for 2025, most of it research funding, under the federal Open Payments program. A payment on its own does not show a conflict of interest.