CMS certification 050231
Pomona Valley Hospital Medical Center
1798 N Garey Ave, Pomona, CA 91767
Pomona Valley Hospital Medical Center has a CMS overall rating of 3 out of 5 stars. 68% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 26 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 7 and worse on none. Emergency patients spend a median of 3 h 26 min in its emergency department before leaving (US median 2 h 42 min).
Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.
What patients said
Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 2,021 completed surveys, 13% response rate, Oct 2024 – Sep 2025.
Emergency department
How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as very high; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.
| Measure | This hospital | CA | US |
|---|---|---|---|
| Median time in the emergency department before leaving Lower is better · 406 visits sampled · US median for EDs of the same volume: 3 h 21 min | 3 h 26 min | 2 h 54 min | 2 h 42 min |
| Median time for psychiatric and mental health patients Lower is better · 15 visits sampled | 11 h 15 min | 4 h 20 min | 4 h 17 min |
| Left before being seen Lower is better · 101,610 patients | 1% | 2% | 2% |
| Severe sepsis and septic shock: all recommended care given Higher is better · 286 patients | 64% | 70% | 65% |
How Pomona Valley Hospital Medical Center compares with nearby hospitals
The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.
| Hospital | CMS stars | Would recommend | ER median time | Vs the nation |
|---|---|---|---|---|
| Pomona Valley Hospital Medical CenterThis hospital | 3/5 | 68% | 3 h 26 min | 7 better |
| Casa Colina HospitalSame city | Not rated | 79% | — | No different |
| San Dimas Community HospitalSame county · San Dimas | 2/5 | 56% | 2 h 27 min | 2 worse |
| San Gabriel Valley Medical CenterSame county · San Gabriel | 4/5 | 67% | 2 h 18 min | 3 better 1 worse |
| Garfield Medical CenterSame county · Monterey Park | 1/5 | 68% | 2 h 26 min | 1 better 4 worse |
| Monterey Park HospitalSame county · Monterey Park | 2/5 | 58% | 1 h 27 min | 2 worse |
Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict. All hospitals in Pomona.
Deaths
How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| All patients, hospital-wide 3,744 cases | Too few cases | 3.2% | 3.9% |
| Heart attack 110 cases | Too few cases | 10.5% | 11.9% |
| Heart failure 369 cases | Too few cases | 7.2% | 11.1% |
| Pneumonia 190 cases | Too few cases | 11.5% | 15.2% |
| Stroke 583 cases | Too few cases | 9.7% | 11.9% |
| COPD 51 cases | Too few cases | 7.1% | 8.6% |
| Heart bypass surgery (CABG) 32 cases | Too few cases | 2.7% | 2.4% |
Complications
How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| Serious complications, combined measure | Better | 0.64 likely 0.33 – 0.96 | 1 |
| After hip or knee replacement 64 cases | Too few cases | 4.6% | 4.1% |
| Deaths after a serious but treatable surgical complication 65 cases | No different | 169.52 per 1,000 likely 120.62 per 1,000 – 218.41 per 1,000 | 173.3 per 1,000 |
| Pressure ulcers (bed sores) 4,157 cases | No different | 0.1 per 1,000 likely 0 per 1,000 – 0.65 per 1,000 | 0.63 per 1,000 |
| Collapsed lung caused by a procedure 5,235 cases | No different | 0.15 per 1,000 likely 0 per 1,000 – 0.35 per 1,000 | 0.21 per 1,000 |
| Broken bones from falls in the hospital 5,161 cases | No different | 0.22 per 1,000 likely 0.02 per 1,000 – 0.42 per 1,000 | 0.27 per 1,000 |
| Bleeding or hematoma after surgery 911 cases | No different | 1.88 per 1,000 likely 0.32 per 1,000 – 3.44 per 1,000 | 2.34 per 1,000 |
| Kidney injury needing dialysis after surgery 180 cases | No different | 1.55 per 1,000 likely 0 per 1,000 – 3.22 per 1,000 | 1.67 per 1,000 |
| Breathing failure after surgery 189 cases | No different | 4.99 per 1,000 likely 0 per 1,000 – 12.42 per 1,000 | 9.42 per 1,000 |
| Blood clots in the lungs or legs after surgery 996 cases | No different | 3.2 per 1,000 likely 1.1 per 1,000 – 5.3 per 1,000 | 3.52 per 1,000 |
| Sepsis after surgery 172 cases | No different | 4.25 per 1,000 likely 0.34 per 1,000 – 8.16 per 1,000 | 5.27 per 1,000 |
| Surgical wound splitting open 196 cases | No different | 1.6 per 1,000 likely 0.14 per 1,000 – 3.05 per 1,000 | 1.77 per 1,000 |
| Accidental cut or tear during abdominal surgery 1,069 cases | No different | 0.85 per 1,000 likely 0 per 1,000 – 1.84 per 1,000 | 1.06 per 1,000 |
Infections caught in the hospital
Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| Bloodstream infections from central lines (CLABSI) | No different | 0.95 likely 0.52 – 1.62 | 1 |
| Urinary tract infections from catheters (CAUTI) | Better | 0.4 likely 0.16 – 0.83 | 1 |
| Surgical site infections after colon surgery | No different | 0.44 likely 0.11 – 1.19 | 1 |
| MRSA bloodstream infections | Better | 0.16 likely 0.01 – 0.76 | 1 |
| C. diff intestinal infections | Better | 0.39 likely 0.23 – 0.61 | 1 |
1 more measure had too few cases here to report.
Readmissions and return visits
How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| Readmitted after a heart attack 278 cases | Too few cases | 13.9% | 14.4% |
| Readmitted after heart failure 982 cases | Too few cases | 19.8% | 21.3% |
| Readmitted after pneumonia 453 cases | Too few cases | 16.1% | 17.3% |
| Readmitted after COPD 137 cases | Too few cases | 19.5% | 20% |
| Readmitted after heart bypass surgery 97 cases | Too few cases | 11.9% | 11% |
| Readmitted after hip or knee replacement 57 cases | Too few cases | 5.7% | 5.8% |
| Days back in hospital after a heart attack 128 cases | Too few cases | -1.1 days per 100 | — |
| Days back in hospital after heart failure 454 cases | Too few cases | -51.4 days per 100 | — |
| Days back in hospital after pneumonia 219 cases | Too few cases | -29.1 days per 100 | — |
| Unplanned visits after an outpatient colonoscopy 319 cases | No different | 13.5 per 1,000 likely 10.1 per 1,000 – 18 per 1,000 | 13 per 1,000 |
| Hospital admissions during outpatient chemotherapy 74 cases | No different | 13.3 per 100 likely 9.5 per 100 – 18.1 per 100 | 10.7 per 100 |
| ER visits during outpatient chemotherapy 74 cases | No different | 5.1 per 100 likely 3.2 per 100 – 7.6 per 100 | 5.4 per 100 |
| Unplanned visits after outpatient surgery 199 cases | No different | 0.9 likely 0.7 – 1.3 | — |
1 more measure had too few cases here to report.
Clinicians registered at this address
200 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.
| Specialty | Clinicians |
|---|---|
| Physical Therapist | 24 |
| Emergency Medicine | 23 |
| Physician Assistant | 22 |
| Anesthesiology | 19 |
| Physical Therapy Assistant | 15 |
| Diagnostic Radiology | 10 |
| Pharmacist | 9 |
| Anatomic Pathology & Clinical Pathology | 5 |
| Family | 5 |
| Occupational Therapist | 5 |
| Dietitian, Registered | 4 |
| Clinical Exercise Physiologist | 3 |
First 12 alphabetically
Money from drug and device companies
Drug and device makers have to report what they pay teaching hospitals to CMS's Open Payments program. At many teaching hospitals most of it is research funding, or royalties for inventions the hospital licensed to a company. A payment on its own does not show a conflict of interest.
- 2019 $27,207
- 2020 $10,674
- 2021 $13,236
- 2022 $1,076
- 2023 $2,402
- 2024 $7,714
- 2025 $3,385
What the 2025 general payments were for
| Type of payment | Amount | Payments |
|---|---|---|
| Education | $1,500 | 1 |
| Debt forgiveness | $1,354 | 2 |
| Medical devices and supplies on long-term loan | $532 | 1 |
Largest paying companies, 2025
| Company | Amount | Payments |
|---|---|---|
| Draeger Medical Systems, Inc | $1,500 | 1 |
| Aesculap, Inc. | $1,281 | 1 |
| Stryker Corporation | $532 | 1 |
| Zimmer Biomet Holdings, Inc. | $72 | 1 |
Amounts are as the paying companies reported them to CMS; Open Payments data retrieved 13 Sep 2026. Full record on CMS Open Payments.
How to read this page
- Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
- “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
- Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
- Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
- These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.
CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error
Common questions about Pomona Valley Hospital Medical Center
Is Pomona Valley Hospital Medical Center a good hospital?
Pomona Valley Hospital Medical Center has a CMS overall rating of 3 out of 5 stars. Of the 26 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 7 and worse on none. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.
Would patients recommend Pomona Valley Hospital Medical Center?
68% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 2,021 completed HCAHPS surveys.
How long is the wait in the Pomona Valley Hospital Medical Center emergency room?
Emergency patients spend a median of 3 h 26 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with very high patient volume, like this one, the median is 3 h 21 min. 1% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.
Does Pomona Valley Hospital Medical Center receive money from drug and device companies?
Drug and device makers reported $3,385 in payments to Pomona Valley Hospital Medical Center for 2025, under the federal Open Payments program. A payment on its own does not show a conflict of interest.