USCareCheck

CMS certification 050736

Monterey Park Hospital

900 S Atlantic Blvd, Monterey Park, CA 91754

Acute Care Hospitals

Monterey Park Hospital has a CMS overall rating of 2 out of 5 stars. 58% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 9 death, complication, infection and readmission measures CMS could compare, it does better than the nation on none and worse on 2. Emergency patients spend a median of 1 h 27 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 2/5 CMS summary of quality measures
Would definitely recommend 58% US average 71%
Patient survey rating 2/5 326 completed surveys
Compared with the nation 2 worse 0 better of 9 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 326 completed surveys, 13% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
58%
CA 69% · US 71% · 2 of 5 stars
Rated the hospital 9 or 10 out of 10
59%
CA 68% · US 72% · 2 of 5 stars
Nurses always communicated well
70%
CA 76% · US 80% · 2 of 5 stars
Doctors always communicated well
68%
CA 76% · US 80% · 2 of 5 stars
Staff always explained new medicines
60%
CA 59% · US 62% · 2 of 5 stars
Given information about recovering at home
81%
CA 85% · US 86% · 2 of 5 stars
Room was always clean
73%
CA 72% · US 74% · 4 of 5 stars
Always quiet at night
46%
CA 48% · US 60% · 2 of 5 stars

This hospital California average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as medium; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital CA US
Median time in the emergency department before leaving Lower is better · 417 visits sampled · US median for EDs of the same volume: 2 h 45 min 1 h 27 min 2 h 54 min 2 h 42 min
Left before being seen Lower is better · 23,466 patients 0% 2% 2%
Severe sepsis and septic shock: all recommended care given Higher is better · 66 patients 74% 70% 65%

How Monterey Park Hospital compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
Monterey Park HospitalThis hospital2/558%1 h 27 min2 worse
Garfield Medical CenterSame city1/568%2 h 26 min1 better 4 worse
Casa Colina HospitalSame county · PomonaNot rated79%—No different
Pomona Valley Hospital Medical CenterSame county · Pomona3/568%3 h 26 min7 better
Emanate Health Foothill Presbyterian HospitalSame county · Glendora3/563%2 h 40 min3 better
San Dimas Community HospitalSame county · San Dimas2/556%2 h 27 min2 worse

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict. All hospitals in Monterey Park.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 548 cases Too few cases 4.7% 3.9%
Heart failure 32 cases Too few cases 10% 11.1%
Pneumonia 77 cases Too few cases 13.7% 15.2%
Stroke 41 cases Too few cases 16.5% 11.9%

3 more measures had too few cases here to report.

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

11 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 0.91 likely 0.46 – 1.37 1
Pressure ulcers (bed sores) 845 cases No different 0.4 per 1,000 likely 0 per 1,000 – 1.47 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 976 cases No different 0.2 per 1,000 likely 0 per 1,000 – 0.43 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 1,025 cases No different 0.26 per 1,000 likely 0.05 per 1,000 – 0.48 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 149 cases No different 2.56 per 1,000 likely 0.86 per 1,000 – 4.26 per 1,000 2.34 per 1,000
Kidney injury needing dialysis after surgery 28 cases No different 1.67 per 1,000 likely 0 per 1,000 – 3.41 per 1,000 1.67 per 1,000
Breathing failure after surgery 29 cases No different 9.19 per 1,000 likely 0 per 1,000 – 19.27 per 1,000 9.42 per 1,000
Blood clots in the lungs or legs after surgery 150 cases No different 3.31 per 1,000 likely 0.74 per 1,000 – 5.88 per 1,000 3.52 per 1,000
Sepsis after surgery 30 cases No different 5.22 per 1,000 likely 0.88 per 1,000 – 9.56 per 1,000 5.27 per 1,000
Surgical wound splitting open 37 cases No different 1.75 per 1,000 likely 0.22 per 1,000 – 3.28 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 222 cases No different 1.02 per 1,000 likely 0 per 1,000 – 2.09 per 1,000 1.06 per 1,000

2 more measures had too few cases here to report.

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

1 better than the nation
Measure CMS comparison This hospital National
C. diff intestinal infections Better 0 1

5 more measures had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

1 no different
Measure CMS comparison This hospital National
Readmitted after a heart attack 37 cases Too few cases 15.3% 14.4%
Readmitted after heart failure 91 cases Too few cases 20.4% 21.3%
Readmitted after pneumonia 135 cases Too few cases 17.3% 17.3%
Readmitted after COPD 30 cases Too few cases 19.8% 20%
Days back in hospital after heart failure 37 cases Too few cases 19.3 days per 100 —
Days back in hospital after pneumonia 86 cases Too few cases 30 days per 100 —
Unplanned visits after an outpatient colonoscopy 108 cases No different 12.4 per 1,000 likely 9.2 per 1,000 – 16.9 per 1,000 13 per 1,000

7 more measures had too few cases here to report.

Clinicians registered at this address

12 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Nurse Anesthetist, Certified Registered 3
Anesthesiology 2
Pharmacist 2
Acute Care 1
Dietitian, Registered 1
Emergency Medicine 1
Family 1
Pharmacist Clinician (PhC)/ Clinical Pharmacy Specialist 1

First 12 alphabetically

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Monterey Park Hospital

Is Monterey Park Hospital a good hospital?

Monterey Park Hospital has a CMS overall rating of 2 out of 5 stars. Of the 9 death, complication, infection and readmission measures CMS could compare, it does better than the nation on none and worse on 2. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Monterey Park Hospital?

58% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 326 completed HCAHPS surveys.

How long is the wait in the Monterey Park Hospital emergency room?

Emergency patients spend a median of 1 h 27 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with medium patient volume, like this one, the median is 2 h 45 min. 0% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.