USCareCheck

CMS certification 050238

USC Arcadia Hospital

300 W Huntington Dr, Arcadia, CA 91007

Acute Care Hospitals Emergency services Birthing-friendly

USC Arcadia Hospital has a CMS overall rating of 3 out of 5 stars. 62% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 23 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 4 and worse on 2. Emergency patients spend a median of 4 h 18 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 3/5 CMS summary of quality measures
Would definitely recommend 62% US average 71%
Patient survey rating 2/5 560 completed surveys
Compared with the nation 2 worse 4 better of 23 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 560 completed surveys, 20% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
62%
CA 69% · US 71% · 2 of 5 stars
Rated the hospital 9 or 10 out of 10
59%
CA 68% · US 72% · 2 of 5 stars
Nurses always communicated well
70%
CA 76% · US 80% · 2 of 5 stars
Doctors always communicated well
70%
CA 76% · US 80% · 2 of 5 stars
Staff always explained new medicines
49%
CA 59% · US 62% · 1 of 5 stars
Given information about recovering at home
83%
CA 85% · US 86% · 2 of 5 stars
Room was always clean
70%
CA 72% · US 74% · 3 of 5 stars
Always quiet at night
44%
CA 48% · US 60% · 2 of 5 stars

This hospital California average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as high; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital CA US
Median time in the emergency department before leaving Lower is better · 371 visits sampled · US median for EDs of the same volume: 3 h 22 min 4 h 18 min 2 h 54 min 2 h 42 min
Median time for psychiatric and mental health patients Lower is better · 17 visits sampled 6 h 39 min 4 h 20 min 4 h 17 min
Left before being seen Lower is better · 53,268 patients 4% 2% 2%
Severe sepsis and septic shock: all recommended care given Higher is better · 149 patients 68% 70% 65%

How USC Arcadia Hospital compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
USC Arcadia HospitalThis hospital3/562%4 h 18 min4 better 2 worse
Huntington HospitalSame county · PasadenaNot rated76%4 h 28 min3 better 2 worse
VA Long Beach Healthcare SystemSame county · Long Beach4/573%—3 better 2 worse
St Mary Medical CenterSame county · Long Beach5/562%2 h 30 min4 better 1 worse
Glendale Mem Hospital & Hlth CenterSame county · Glendale4/567%3 h 16 min3 better 1 worse
Glendale Adventist Medical CenterSame county · Glendale4/569%3 h 3 min6 better 3 worse

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 3,815 cases Too few cases 4% 3.9%
Heart attack 123 cases Too few cases 14.3% 11.9%
Heart failure 413 cases Too few cases 9.6% 11.1%
Pneumonia 695 cases Too few cases 13.4% 15.2%
Stroke 432 cases Too few cases 10.9% 11.9%
COPD 93 cases Too few cases 6.6% 8.6%
Heart bypass surgery (CABG) 32 cases Too few cases 1.8% 2.4%

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

12 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 1.27 likely 0.97 – 1.58 1
After hip or knee replacement 285 cases Too few cases 2.9% 4.1%
Deaths after a serious but treatable surgical complication 89 cases No different 190.26 per 1,000 likely 152.13 per 1,000 – 228.39 per 1,000 173.3 per 1,000
Pressure ulcers (bed sores) 5,994 cases No different 0.7 per 1,000 likely 0.11 per 1,000 – 1.29 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 6,579 cases No different 0.25 per 1,000 likely 0.05 per 1,000 – 0.45 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 6,907 cases No different 0.2 per 1,000 likely 0.01 per 1,000 – 0.39 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 1,486 cases No different 2.45 per 1,000 likely 0.97 per 1,000 – 3.94 per 1,000 2.34 per 1,000
Kidney injury needing dialysis after surgery 534 cases No different 1.88 per 1,000 likely 0.26 per 1,000 – 3.51 per 1,000 1.67 per 1,000
Breathing failure after surgery 562 cases No different 15.28 per 1,000 likely 8.51 per 1,000 – 22.05 per 1,000 9.42 per 1,000
Blood clots in the lungs or legs after surgery 1,534 cases No different 3.52 per 1,000 likely 1.51 per 1,000 – 5.53 per 1,000 3.52 per 1,000
Sepsis after surgery 512 cases No different 7.95 per 1,000 likely 4.26 per 1,000 – 11.64 per 1,000 5.27 per 1,000
Surgical wound splitting open 479 cases No different 2.29 per 1,000 likely 0.81 per 1,000 – 3.77 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 1,417 cases No different 0.8 per 1,000 likely 0 per 1,000 – 1.76 per 1,000 1.06 per 1,000

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

1 better than the nation 4 no different
Measure CMS comparison This hospital National
Bloodstream infections from central lines (CLABSI) No different 1.33 likely 0.68 – 2.37 1
Urinary tract infections from catheters (CAUTI) No different 0.65 likely 0.3 – 1.24 1
Surgical site infections after colon surgery No different 1.15 likely 0.29 – 3.12 1
MRSA bloodstream infections No different 0.69 likely 0.22 – 1.68 1
C. diff intestinal infections Better 0.55 likely 0.37 – 0.78 1

1 more measure had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

2 no different
Measure CMS comparison This hospital National
Readmitted after a heart attack 196 cases Too few cases 14.3% 14.4%
Readmitted after heart failure 703 cases Too few cases 18.9% 21.3%
Readmitted after pneumonia 863 cases Too few cases 16.8% 17.3%
Readmitted after COPD 155 cases Too few cases 19.9% 20%
Readmitted after heart bypass surgery 72 cases Too few cases 11.5% 11%
Readmitted after hip or knee replacement 308 cases Too few cases 4.4% 5.8%
Days back in hospital after a heart attack 112 cases Too few cases 1.6 days per 100 —
Days back in hospital after heart failure 487 cases Too few cases -13.9 days per 100 —
Days back in hospital after pneumonia 723 cases Too few cases 28.1 days per 100 —
Unplanned visits after an outpatient colonoscopy 408 cases No different 12.6 per 1,000 likely 9.5 per 1,000 – 16.9 per 1,000 13 per 1,000
Unplanned visits after outpatient surgery 538 cases No different 0.9 likely 0.7 – 1.1 —

3 more measures had too few cases here to report.

Clinicians registered at this address

95 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Anesthesiology 18
Emergency Medicine 12
Physical Therapist 8
Internal Medicine 7
Family 5
Acute Care 4
Physician Assistant 4
Anatomic Pathology & Clinical Pathology 3
Occupational Therapist 3
Pharmacist 3
Registered Nurse 3
Vascular & Interventional Radiology 3

First 12 alphabetically

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about USC Arcadia Hospital

Is USC Arcadia Hospital a good hospital?

USC Arcadia Hospital has a CMS overall rating of 3 out of 5 stars. Of the 23 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 4 and worse on 2. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend USC Arcadia Hospital?

62% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 560 completed HCAHPS surveys.

How long is the wait in the USC Arcadia Hospital emergency room?

Emergency patients spend a median of 4 h 18 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with high patient volume, like this one, the median is 3 h 22 min. 4% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.