USCareCheck

CMS certification 05130F

San Francisco VA Medical Center

4150 Clement Street, San Francisco, CA 94121

Acute Care - Veterans Administration Emergency services

San Francisco VA Medical Center has a CMS overall rating of 4 out of 5 stars. 78% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 15 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 2 and worse on 2.

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 4/5 CMS summary of quality measures
Would definitely recommend 78% US average 71%
Patient survey rating 4/5 583 completed surveys
Compared with the nation 2 worse 2 better of 15 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 583 completed surveys, 33% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
78%
CA 69% · US 71% · 5 of 5 stars
Rated the hospital 9 or 10 out of 10
77%
CA 68% · US 72% · 4 of 5 stars
Nurses always communicated well
83%
CA 76% · US 80% · 4 of 5 stars
Doctors always communicated well
84%
CA 76% · US 80% · 4 of 5 stars
Staff always explained new medicines
71%
CA 59% · US 62% · 4 of 5 stars
Given information about recovering at home
90%
CA 85% · US 86% · 4 of 5 stars
Room was always clean
81%
CA 72% · US 74% · 4 of 5 stars
Always quiet at night
51%
CA 48% · US 60% · 3 of 5 stars

This hospital California average US average

How San Francisco VA Medical Center compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
San Francisco VA Medical CenterThis hospital4/578%—2 better 2 worse
California Pacific Medical Ctr-Davies Campus HospSame city3/574%2 h 40 min1 better 1 worse
UCSF Health St. Mary's HospitalSame city4/560%2 h 46 min3 better
Kaiser Foundation Hospital - San FranciscoSame city4/572%—2 better
California Pacific Medical Center - Mission BernalSame city4/576%3 h 24 min1 better 3 worse
Zuckerberg San Francisco General Hosp & Trauma CtrSame city2/572%5 h2 better 3 worse

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict. All hospitals in San Francisco.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 1,525 cases Too few cases 3.3% 3.9%
Heart attack 88 cases Too few cases 10.3% 11.9%
Heart failure 329 cases Too few cases 7.9% 11.1%
Pneumonia 211 cases Too few cases 10.5% 15.2%
COPD 90 cases Too few cases 6.7% 8.6%

2 more measures had too few cases here to report.

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

12 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 0.88 likely 0.58 – 1.17 1
After hip or knee replacement 144 cases Too few cases 5.7% 4.1%
Deaths after a serious but treatable surgical complication 58 cases No different 197.57 per 1,000 likely 136.38 per 1,000 – 258.76 per 1,000 173.3 per 1,000
Pressure ulcers (bed sores) 4,049 cases No different 0.36 per 1,000 likely 0 per 1,000 – 1.04 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 5,732 cases No different 0.22 per 1,000 likely 0.01 per 1,000 – 0.43 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 6,174 cases No different 0.25 per 1,000 likely 0.06 per 1,000 – 0.45 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 2,275 cases No different 1.7 per 1,000 likely 0.46 per 1,000 – 2.94 per 1,000 2.34 per 1,000
Kidney injury needing dialysis after surgery 1,433 cases No different 1.56 per 1,000 likely 0.08 per 1,000 – 3.03 per 1,000 1.67 per 1,000
Breathing failure after surgery 1,400 cases No different 9.32 per 1,000 likely 3.88 per 1,000 – 14.75 per 1,000 9.42 per 1,000
Blood clots in the lungs or legs after surgery 2,276 cases No different 3.42 per 1,000 likely 1.44 per 1,000 – 5.4 per 1,000 3.52 per 1,000
Sepsis after surgery 1,370 cases No different 4.27 per 1,000 likely 1.11 per 1,000 – 7.43 per 1,000 5.27 per 1,000
Surgical wound splitting open 364 cases No different 2.41 per 1,000 likely 0.99 per 1,000 – 3.84 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 1,001 cases No different 1.25 per 1,000 likely 0.3 per 1,000 – 2.21 per 1,000 1.06 per 1,000

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

2 no different
Measure CMS comparison This hospital National
Bloodstream infections from central lines (CLABSI) No different 0.67 likely 0.11 – 2.2 1
Urinary tract infections from catheters (CAUTI) No different 0.89 likely 0.23 – 2.41 1

4 more measures had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

Measure CMS comparison This hospital National
Readmitted after a heart attack 68 cases Too few cases 13.5% 14.4%
Readmitted after heart failure 254 cases Too few cases 20.4% 21.3%
Readmitted after pneumonia 203 cases Too few cases 19.1% 17.3%
Readmitted after COPD 73 cases Too few cases 21.4% 20%
Readmitted after hip or knee replacement 130 cases Too few cases 5.3% 5.8%
Days back in hospital after a heart attack 114 cases Too few cases -10 days per 100 —
Days back in hospital after heart failure 404 cases Too few cases 22.3 days per 100 —
Days back in hospital after pneumonia 266 cases Too few cases 32 days per 100 —

6 more measures had too few cases here to report.

Clinicians registered at this address

976 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry, plus 40 residents and trainees. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Pharmacist 161
Clinical 104
Internal Medicine 47
Dietitian, Registered 39
Family 36
Registered Nurse 35
Adult Health 32
Psychologist 29
Social Worker 28
Physical Therapist 26
Psychiatric/Mental Health 26
Optometrist 22

First 12 alphabetically

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about San Francisco VA Medical Center

Is San Francisco VA Medical Center a good hospital?

San Francisco VA Medical Center has a CMS overall rating of 4 out of 5 stars. Of the 15 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 2 and worse on 2. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend San Francisco VA Medical Center?

78% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 583 completed HCAHPS surveys.

Does San Francisco VA Medical Center have an emergency room?

Yes. CMS lists emergency services at San Francisco VA Medical Center.